Showing CitizenShipper reviews 201–300 of 415 from September 2026, covering September 9–16, 2026. The average rating for September 2026 is 4.9 out of 5.
We are very satisfied with the service! The team maintained communication throughout, and provided photos and videos. Despite our anxiety regarding this process, the team was supportive and professional. Our grand dog arrived home safe and on-time.
Tricia was amazing from start to finish. Before we even booked with her, she shared a WEALTH of information even when we thought we had it all figured out - she helped put our minds at ease. Transporting our pets from PA to HI at one point seemed impossible. However, Tricia eased all worries from the start. She made the experience so much easier. She was caring, dependable and treated our pets as if they were her own. Knowing they were in such good hands gave us so much peace of mind. Pictures and videos from her helped ease the worry and stress a lot! We are beyond grateful for everything she did and would recommend her without hesitation. Thank you, Tricia for helping get our big cargo boys Blu and Koa to Hawaii safely to their new home :) You are the best!
Reviewed by Christian
★★★★★
Won by B&T Transportation for $1,250.00
Shipment from Atlanta, GA to Portland, OR
We were very happy with the communication and care given!
Marlayne did a wonderful job delivering our two goldens, they drove solo. She gave us accurate etas and updates. The trip ended with her taking wonderful photos of us with our new pups. Thanks again!
Shipment from Winter Haven, FL to Lower Merion Township, PA
Excellent communication, compassion, understanding and travel time. Very professional and helpful. I would only use them. They transported our chinchillas in an amazing way. The care and compassion was beautifully! Thank you to Roy and Laurie!
I simply couldn't be *more* satisfied. Simon is a fine gentleman and incredibly kind soul. He went above and beyond to help me out of a real jam, even when I contacted him at the very last minute. 5 stars aren't enough for him!
6 out of 5 if you ask me! Warsney is a great chauffeur and feline escort! What I dreaded and spent a lot of time worrying about and getting around to setting up and so on was quick, easy and effortless hanks to Warsney. Responsive, friendly, and quick - he is very accommodating and professional. I couldn’t have asked for a smoother transition and pleasant experience for my feline friend, Sammy. Communicative and always up to date w progress Warsney is your man for the job! I was relieved and impressed as he made this daunting task easy and swift. Thank you
Reviewed by Tyson
★★★★★
Won by Pet Quest for $1,200.00
Shipment from Cleveland, OH to Sacramento, CA
Staci with pet quest was very understanding and sweet throughout this whole process. My dog is extremely timid and she was very good with her, provided consistent updates with photos, and gave her plenty of cookies on the journey.
Well I messed up on the booking. I did not see the paragraph where Jullaney does not deliver directly to the home. We were able to compromise and get it done.
Angela was absolutely amazing! It is scary to trust someone with your pet - but you can take a leap of faith and trust Angela! She updated us, looked after our 2 pups and went out of her way to help us! She is very trustworthy and an honest person who does what she says. Thanks Angela!
Gypsies fur pals took great care of our Rottweiler in transport. She sent many updates throughout the day and he made it across the states safely. Thank you!
Shipment from East Wenatchee, WA to Victorville, CA
Very nice and accommodating! Fast delivery, reasonable prices. There was a bit of a mixup of the delivery address along the way but nothing major. Thank you guys!
Amberlyn was amazing! She responds quickly over this platform, does an amazing job sending updates along the route, and was so sweet to my pup! She drove from Austin, TX all the way to NC. She sent updates and pictures the whole time and did it in a shorter time than I could! If I have to transport my pet again I will definitely be using her!
Reviewed by Celia
★★☆☆☆
Won by B&T Transportation for $220.00
Shipment from Ephrata, PA to Chesapeake, VA
We were extremely dissapointed in our experience with B & T Transportation! Tina states on her profile that, "I will be in constant contact/pictures to let you know where we are and how your pets are doing." Well that did NOT happen. As a matter of fact, the only way we found out our dog was picked up was because WE initiated contact via text. We found out she had ALREADY picked up our new puppy when I asked for an update. We received ZERO pictures and we even asked for them. Next, we had absolutely no idea that she was picking up other animals... we ONLY found that out when we asked multiple times for updates about our puppy. You would think that it would be common courtesy to let us know that there were other stops during the trip. Juat as an FYI so we would know and maybe not worry as much. However, since we disnt know, that gave us severe anxiety as we NEVER heard anything, we were very worried, and we would have to wait for her to respond to find out ANYTHING. Additionally, we NEVER got 1 SINGLE picture AT ALL for the ENTIRE trip and not 1 update for almost the entire trip. The FIRST time she initiated contact was when she was about 2 hours out and sent a few interval updates as the night progressed. Her profile even states, "I am on point with giving updates through messages and pictures. My communication skills are amazing." Well, NONE of that was even remotely true. We are just glad that our puppy made it here and was ok.
Reviewed by Russel
★★★★★
Won by Little Paws Empire for $1,480.00
Shipment from Dover, DE to Albuquerque, NM
We had a great experience! Communication was excellent throughout the entire transport, and the price was very reasonable. We also appreciated that our dog was able to bring his own food and doggie bed, which helped him feel more comfortable during the journey. Thank you so much for taking such good care of our dog! We truly appreciate it and highly recommend your services.
Geovana and her husband were highly professional and i would recommend them in a heart beat. Reasonable pricing, quick responses and communicated well, and it was obvious they are animal lovers. My dog was well cared for during her cross country trek, and I appreciated being updated at least twice a day on her progress. Thank you so much!
Carey and his wife, Judy, transported our new puppies from Spring, Texas, to Granville, Ohio, and they were absolutely wonderful. They kept us updated throughout the trip and took such loving care of the pups along the way. Our puppies arrived happy, healthy, and clearly very comfortable with them. I would highly recommend Carey to anyone looking for a kind, dependable, and caring transporter!
Waggin' Wheels did an amazing job transporting my babies. I have been using Citizen Shipper since 2022 and this has been the best shipment just yet. The vehicle is extremely clean, the staff are highly communicative and provide live tracking with with Life 360, and they are very friendly people. I highly reccomend them to anyone in need of a transport!
Incredible experience for what I thought was going to be a stressful process. Items shipped safely with 0 issue. Highly communicative and fair in negotiations. No hidden fees or anything unexpected. Would hire Sean for his services again.
Cee did an amazing job transporting Bijoux from Texas to Florida. Bijoux arrived safe, happy and well cared for. When I have to transport a dog again I will ask for her specifically. Shout out to Woman owned business!!
Shipment from Loxahatchee Groves, FL to Westport, MA
Christina and her husband were absolutely amazing - if we could give more than 5 stars, we would! Christina was extremely patient in answering all of my questions prior to booking with her, was prompt in responding to all texts as we coordinated pick-up, kept us updated during their drive North with our pup via text with pics, and was just the sweetest person to work with! She was kind of enough to video us meeting our pup when they arrived - such a special moment to us. We would love to adopt another dog in need of a good home in the future and will message Christina without a doubt when that day comes! Thank you for everything and safe travels!!
Annie is wonderful. She kept us informed with GPS location and frequent pictures and videos. Abby, our dog, was clearly very well cared for. Thank you, Annie!
Ryan was absolutely amazing. He was professional, timely, and treated my precious items with such care. He transported quite a bit for me (2 armoires, 2 dressers, 1 bed frame, 1 large mirror, 1 TV, etc.) but he handled the job with such ease. He worked efficiently and diligently. I’ll definitely be working with him again!
We had such a wonderful experience! She transported our little puppy, Newt, all the way to us in Colorado and was fantastic from start to finish. She kept us updated throughout the trip, communicated with us along the way, and most importantly, took such great care of him. ❤️
Newt arrived happy, healthy, and clearly very comfortable with her, which told me everything I needed to know about how well he had been cared for during the trip. Handing a new puppy over to someone you’ve never met can definitely make you nervous, but she made the whole experience easy and stress-free.
I would absolutely use her again and wouldn’t hesitate to recommend her to anyone looking for someone trustworthy and caring to transport their pet. We are so thankful she brought our little guy safely home to us! 🐾
Reviewed by Carrie
★★★★★
Won by Onward Bound Logistics for $500.00
Shipment from Georgetown, TX to Crystal River, FL
Very satisfied
Good communication and very fast transport
Deborah was truly exceptional. She was timely, communicated clearly, and took amazing care of my fur babies during their transport from Dallas to Charlotte. Even with the challenges I faced, she went above and beyond to be accommodating and supportive. I felt completely at ease knowing they were in her hands. I’m extremely satisfied with the service and highly recommend her to anyone needing safe, reliable pet transport.
I would rate this experience a 100 if I could! I was very nervous about the whole process at the beginning. There are so many scams out there these days, so I was hesitant.
After a couple of days in deep thought, I decided to take a chance and hope for the best.
Well let me tell you, this is not a scam, and Melisa is VERY professional!
Melisa kept in touch with me, and the person she picked up the two dogs from, throughout the entire trip and would send pics/videos periodically.
Melisa is AWESOME!!!! She delivered two HIGHLY ENERGETIC adolescent dogs to me without any problems or delays at all.
If you need to transport some pets, Melisa is your person!
I 100% recommend her!
Thanks again Melisa if you’re reading this!!!😊😊😊
Awesome experience start to finish. Rita was responsive, kept me up to date the whole time and delivered our bernadoodle on time. Most importantly our pup came home like he just got back from an awesome roadtrip with a friend
Reviewed by Jeff
★★★★★
Won by A&A transport llc for $785.00
Shipment from Long Beach, CA to Katy, TX
Krystal and her husband did exactly what they said they would do. They were even ahead of schedule! I would book with them again.
Shipment from Newport Beach, CA to Great Falls, MT
Natalia was amazing. Went above and beyond to help coordinate the transport. Even boarding one of our dogs for a night. She was very good at communicating and delivered the pups earlier than expected. We will for sure use her again.
Barry was a breeze to work with! He kept us in the loop with our dog and sent us pics as well. Delivery was just as smooth. We will be using him for all future transportation!
Casey is wonderful. She took videos and pictures at all the stops. She showed how and what Georgie was doing. It was a long trip, and Casey kept in constant communication. I will absolutely use her for transportation again, and she also gives good training advice. People can feel confident that she will deliver their pets in excellent condition. All in all, Casey was a great find! You can trust her.
This was my first time ever sending one of my babies on a transport so I was incredibly nervous! They made the process easy and simple. Would use again
Very very happy with nomadic services! Naomi transported Fava Bean ( my cat) from an adoption agency from Utah to San Antonio, Texas. She was very easy to get in touch with, provided with regular updates and pictures! We were all very very happy!
Heather Y. was a very good transporter of my new puppy!! She stopped many times for my puppy to take a break from the crate. She sent me regular updates for me to know how things were going and where she was on the roads. She was very fairly priced as well. I'd highly recommend her!
Reviewed by Enrica
★★★★★
Won by Woof Trolly for $1,500.00
Shipment from Kent, WA to Henderson, NV
Cee was so great with taking such good care of my dogs from Seattle to Las Vegas!! She kept me informed along the way with updates, pictures & video. They were taken very good care of. I would definitely go with Cee again in the future. Thank you so much Cee!! ⭐️⭐️⭐️⭐️⭐️
10/10!!! Harley picked up my persian kitten from OK and brought it to me in pell city alabama. If I ever need another pet transport I will use again. Very information and sent me pictures of my kitten throughout the whole trip. Thank you so much!
Thank you PetState, we use PetState to take our puppy from Georgia to North Carolina, the transaction was smooth and the communication was on point the puppy got to his destination and the puppy family was excited and pleased they also mention the communication and updated pictures was excellent and we will definitely use this company again… Thank you PetState.
I can not say enough great things about Aaron and this company. This was my first time using a service like this and after meeting Aaron it will not be my last! Everything went great. He was very communicative and let me know what was happening every step of the way, very professional and efficient. He got my pet from California to New York in only a few days. He is so kind and loving with my doggie friend. My dog is blind and he made sure to keep her comfortable and assisted her when needed. Book with Fast & Furriest Transport if you want top tier care and experience!
Amazing experience. Kept me up to date through the delivery. Extremely efficient. Made me feel comfortable during the booking process. Very professional. Even gave me a quick lesson on the trailer and how to set it up. Highly recommend.
Colleen was AMAZING!! She kept in touch before during and after. She truly enjoys what she does, and treats your pet like it's her own. Would recommend Collen to family and friends. She even got here a day early.
This was my first time using a pet shipper. I was a total ball of nerves. My original transporter backed out 24 hours before pickup and Jacob swooped in and saved the day ! He was absolutely amazing at communication, and also took above and beyond care of our fur baby. I would highly recommend Jacob to anyone looking to transport!
Thank you for saving our experience !
I found ADL LOGISTIC LLC through CitizenShipper and was offered a deal I couldn’t resist for towing my car, which had been left stranded in Truckee, California.
ADL LOGISTIC LLC was prompt and responsive to my messages and quickly found a driver who could transport my car over 140 miles. The driver contacted me directly, provided clear instructions throughout the process, and delivered my car safely without any damage.
The entire experience was smooth, professional, and stress-free. I truly appreciate their reliable service and would definitely recommend ADL LOGISTIC LLC to anyone looking for dependable towing or vehicle transport.
Casey was amazing to work with and was smooth sailing the whole way through. She gave picture and video updates at every stop she made and kept me and the new owner updated throughout her trip. You can feel the love she has for the dogs she transports. Will definitely be using SitStayGo for future transportation!
I cannot recommend Bill’s Pet Transit enough! Handing over your pet for long-distance transport is always nerve-wracking, but Bill made the entire trip from Manchester to Buffalo completely stress-free. Communication was top-notch with frequent, reassuring updates along the way. My pup arrived happy, calm, and clearly well-cared-for. If you want someone reliable, compassionate, and professional who treats your pet like their own, look no further!
Excellent service! Fair pricing! A+++ overall experience yesterday with our cat transport. Jeff was on time for pick up and drop off was earlier than expected which was amazing. She arrived happy and safe. You really shouldn't bother to look any further- we researched many different platforms & transporters much to our disappointment. So lucky to have found Bridging the Gap for our fur babies future needs for transport .
This was my First time using transport and I wasn’t disappointed.Jessica took her time to answer all questions before booking with her to ensure I felt comfortable.She updated me along her way and was very educational about her history on transporting .DEFINITELY use her !!
Shipment from Moncks Corner, SC to Green Brook Township, NJ
Very happy with the service provided she shared her location with me for the whole trip and also texted me updates and pictures, puppy arrived healthy, and clean would definitely recommend her
I’m so grateful I found Elena to transport my dog, Nala! Elena is such a caring, kind, and responsive person. From the very beginning, she kept me informed and made me feel confident that Nala was in good hands.
Although Nala’s transport was not a private transport, Elena still gave her individual attention and made sure she was comfortable and well cared for throughout the journey. I truly felt that Elena cared for Nala as if she were her own dog. That means so much to me as a pet owner!
Nala arrived safely and happy, and I couldn’t be more pleased with the experience. I’m so glad I found Elena, and if I ever need to transport Nala again, Elena will be the only person I use. I highly recommend her to anyone who wants someone trustworthy, caring, and dependable to transport their beloved pet. ❤️🐾
Emi was more than caring with handling my rowdy crew (10 babies). She did multiple check-ins and included pictures and updates on where they were along the route. I suspect I’m in trouble because of the VIP treatment they received and will now be expecting the same or better quality from me (lol). I would absolutely recommend her if your babies need to be transported anywhere.
I 100% recommend Melody! She was incredibly responsive, helpful, and supportive throughout the entire process of bringing our little fur baby home. She made everything so easy and gave us peace of mind every step of the way.
I promise you will not be disappointed! The service and offer you receive from Melody are truly the best you can ask for. Our overall experience was 1,000,000% amazing! ❤️
Thanks to Melody, our sweet puppy arrived safe and sound, and we couldn’t be happier! 🐶💕 We are so grateful for all her help and highly recommend her to anyone looking to bring home their new fur baby!
Shipment from Fairfield, CA to Cherry Hill Township, NJ
Tina was great! Quick to respond, easy to work with, and very caring. I could tell she really was worried about my dog's happiness and getting her to us both safely and quickly. Really happy to have found her!
We had a wonderful experience with this puppy transporter! Tammy was professional, reliable, and incredibly caring throughout the entire journey. Communication was excellent, and I always felt reassured knowing my puppy was in good hands. My pup arrived happy, healthy, and well cared for. You can truly tell that they love animals and take their responsibility seriously. I highly recommend them to anyone looking for a safe, dependable, and caring puppy transportation service.
Unfortunately, I cannot recommend this transporter based on my experience.
These are rescue dogs who have been in our care for more than six months. They had already been through a lot after being abandoned and spending time on the streets, and they were finally traveling to Miami to begin their lives with their new adoptive families.
Before the booking, I clearly explained that one dog is friendly and playful and the other is more timid (and can become nervous in unfamiliar situations). She was aware of this from the beginning, accepted the booking, communicated with me beforehand, and ultimately traveled to the pickup location.
I also want to be fair and acknowledge that the person preparing the dogs may have made a mistake by not having both dogs completely ready before the transporter arrived. There were several things happening at the same time, and it is possible that the situation became stressful or that the person preparing the dogs also became nervous. I can understand that. However, I do not believe that this justifies the way the situation was handled afterward.
When she arrived, the dogs became nervous while they were putting their harnesses on. The process took approximately 15 minutes. There was no biting or aggressive incident. Despite this, she appeared very rushed and upset and decided to leave. She later stated that she does not transport dogs that bite, even though neither dog bit or displayed the behavior she described, they are big, yes , aggressive no!
What is especially disappointing is that she did not properly communicate to the person who was preparing the dogs before leaving. Instead, she left shortly afterward and canceled the transportation, sending me a message.
When I later tried to calmly clarify what had happened, her communication was not kind or understanding, and she firmly refused to reconsider or refund the $600 deposit, despite the transportation never taking place.
I understand that she traveled to the pickup location and spent time and money on gas. I would have understood a reasonable charge for those expenses. However, keeping the entire $600 for a service that was never provided does not seem fair.
I also believe that transporting animals requires patience, dedication, understanding, and genuine care, especially when working with rescue dogs who have already experienced difficult circumstances. In my opinion, this type of work requires more than simply appearing friendly with animals in photos on a business page. When you choose to transport animals, patience and compassion should be part of the job, particularly when a dog becomes nervous during a stressful transition.
She is free to explain the situation from her perspective and say whatever she believes supports her side. However, the security camera and the photos and evidence we have tell a different story and speak for themselves.
As additional evidence, today one of the dogs actually the more timid one is traveling to Miami with another transporter. He is traveling calmly and comfortably, without even being in a crate, which further demonstrates that the behavior described during this experience was not representative of his normal temperament.
These dogs have been waiting for more than six months for the opportunity to leave their difficult past behind and reach their new families. It was extremely disappointing to see the transportation end this way, especially when no aggressive incident actually occurred.
Based on this experience, I would not use this transporter and cannot recommend her for pet transportation.
Reviewed by Jennifer
★★★★★
Won by Upet Trans for $1,100.00
Shipment from Oswego, IL to Visalia, CA
I was so happy with the service provide. He took excellent care of our dog Jordyn. She even arrived earlier than was expected. I would recommend them to anyone.
Won by Little Paws Pet Transport LLC for $1,100.00
Shipment from Fort Madison, IA to Dennis, MA
Being so new to this I was nervous, but Melissa was so professional, communicated, and obviously LOVES the animals. My 7-pound corgi puppy arrived and was not anxious and clearly loved being held by Melissa. So appreciate the service she provides and would love to have her for any future needs and recommend her wholeheartedly!
Reviewed by Bea
★★★★★
Won by A&A transport llc for $1,400.00
Shipment from Lithonia, GA to Keystone, CO
They got all my items to me safe and sound! They also helped load and unload all my items. My plants and paintings were handled with great care. Thank you!
Kat did an incredible job transporting our 7 yr old very sensitive/reactive Formosan Mountain Dog, Nini. Usually Nini takes a good while to trust anyone new, but Kat won her over quickly. And they were best friends after the long ride across the country.
Kat is skilled with animals, and loves them as well. She has a good heart and is an amazingly fantastic driver. I don’t hesitate one bit to recommend her for anyone having to transport a beloved pet for a short or long distance. If you hire Kat, you will be hiring a pro - ethical, experienced, and so kind and awesome with dogs who are scared and need extra care. Thank you, Kat!
They were very flexible with my schedule and coordinated picking our dog up from daycare due to us moving a few days before transport was available. Our dog also has separation anxiety and they were great with making sure she felt comfortable. They communicated the entire trip and sent pictures. Would recommend
Kristen was an excellent driver who kept me informed as to her location along the route. She sent photos of our dog and was timely in drop off. Very friendly and loves the dogs she transports. Would highly recommend this service.
Outstanding service and communication, she transported our two labs over 100 miles, while we were traveling and needed them picked up. We would highly recommend her service.
Patty was excellent!! She gave my dog his meds and kept him very comfortable during his long relocation car trip. She was very accommodating of special instructions. Her care and service were above and beyond!
Really awesome service! Snowball picked up our fur baby early in the morning and sent updates and location along the way. He's super nice and personable. Highly recommend!!!
Shipment from Boulder, CO to West University Place, TX
Absolutely fantastic, so communicative and friendly! My pup made it across the country perfectly happy and safe! Would (and will) 100% book with Melisa again!
Every Creature Caravan was incredible! She transported our 16 week old labradoodle puppy to us. She was timely, communicative in the days leading up to transport and day of transport. Flexible and went above and beyond to meet our needs for our little guy!
Richard and Linda were very easy to work with and inspired our confidence immediately because of how they were with our dogs. We have 2 elderly, nervous labs. Richard was very patient with them and Linda gave us daily updates and pics. Both dogs were delivered earlier than what we expected and were in good condition. We would use Richard and Linda again for transporting our dogs!