CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Joseph was absolutely amazing. He was on time, professional, delivered my furniture with care and was an overall pleasure to work with. We were on a tight schedule for this shipment and he really saved the day. We look forward to calling Joseph for all of our future shipping needs (and pet transport too!). Thanks again!!

Incredibly professional, flexible, understanding, and nice. Kept me well up to date and well informed through out the journey. So appreciative for her help!

I honestly cannot say enough about how wonderful this experience was. I'd never shipped an animal in such a way so of course, I was a little anxious. Kara's attentiveness, responsiveness and care put me at ease. I received photos and updates throughout the entire journey. Our fur baby was WELL cared for by Kara and I'd HIGHLY, HIGHLY recommend her to anyone in need of fur baby transport. Cannot express enough gratitude and appreciation. 5+++ stars.

Ashley from Companion Carrier is truly such a wonderful reliable human being. She has truly been an angel for us and we don’t know what we would have done without her. We had a giant breed Irish Wolfhound puppy who had a serious medical condition, auto-immune meningitis. He needed to be transported back to his breeder to continue his treatment and due to our own health conditions we were unable to transport him ourselves. I was very cautious about finding someone to transport him and when I found Citizen Shipper I was certainly hesitant and overwhelmed; especially, after immediately receiving tons of offers from different transporters. I read through profile after profile and Ashley’s profile immediately stood out. Her extensive animal experience was so evident by the questions she asked and the way she prepared for the trip. All her communications were extremely reassuring!She made the long trip for our puppy from Arizona to California as stress free as possible. She worked with us to come up with the right transportation configuration. She communicated so quickly with us and proactively. She was skilled and comfortable working with our puppy with medical conditions. She was incredibly sweet and spoiled our boy on the ride. She was so compassionate for the situation we were going through. We even ran in to some pretty rough hiccups when our puppy arrived to his destination and Ashley stepped in and went above and beyond. Again, she truly was a blessing to us and she is a tremendous human being who clearly loves animals and has a special way with them.

Our driver Melisa was amazing. Caring, informative and kind. It was obvious that our new pup was loved on the entire trip. I would highly recommend Melisa for any transport needs you have!!!

Great experience. Jill took less than three full days to bring my baby from Scottsdale AZ to South Florida. Highly recommended!

This driver has more excuses on why he couldn’t do a job and chatted more and more about why he can’t do something than getting things done my cat was never picked up he wasted my time please don’t excuse his one bad review like I did

TLC Transport was such a blessing to us when we needed to transport our cat, Lucy from Indiana to Florida. Communication, including updates on progress, ETA and Lucy’s general well-being, was on point. Lucy is not a great traveler, so we were super relieved when she arrived so quickly and great shape!

Our two pets that were traveling from São Paulo/Brazil to Miami/Florida needed to be brought to Detroit and it couldn't be with such a wonderful person as Regina. She took some breaks for them to eat and walk and I am very grateful for that because they stayed in the kennel for many hours between the plane and the airport so she was very kind in taking care of them with so much affection and always sending news and photos. I was very lucky to be such a nice person and one of the many things I loved was that she placed the kennel facing each other so that the siblings could look at each other during the trip, that was touching. Thank you very much for everything Regina and if we ever need it again we will definitely talk to you. A kiss and thank you once again for the affection.

I recently entrusted On The Go Rescues with the job of relocating my two sugar gliders from SC to FL. Matt was professional and friendly. I would definitely use him again.

Our family can't thank Lucky Dog transfer TN enough for amazing care they provided to our two cats and a dog! I received communication and pictures along the way. Jim and Parke went out of their way to make sure our fur babies are comfortable and safe, and treated them with love, just like we would. Pickup and delivery were seamless. They are all around amazing people, and I'm so happy I chose to work with them. 100% recommend their services!

Bean Express Delivery did everything they promised and more! My daughter was a nervous wreck about sending 2 small kittens off with people she did not know. This is something we had no experience with. The Beans communicated with her the entire trip and put her mind at ease. Not only did they stay in touch with text messages but they sent her pictures as well. I would recommend the Beans to anyone for transportation of their precious loved ones! Thank you for all you did!

Kim did an excellent job with the transport of our pup! I’d recommend her!

Jennifer did an excellent job with communication and the transport of our pup! I’d recommend her services!

Laurie was very sweet and easy to work with. She kept in touch and even though she asked to change the delivery date, she was still able to deliver a day earlier than expected. You can tell she really loves her job and her pet clients 🥰