CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

do not book these liars. they will leave your dog without informing you.

Alexis was absolutely wonderful. So professional, caring and fast!! We appreciate her so much.

Alvin and his wife provided a great service. There was a change of plans at the last moment, but they kept me informed and everything went smoothly.

TRUSTWORTHY!!! Mary was able to pick my dog up the day after I put my request up! Very reasonable price. She said they don’t overload themselves with dogs. My dog traveled only with 1 other dog which made me feel comfortable he wouldn’t be overwhelmed. COMFORT- My dog was not crate trained so I was worried he’d be stressed out during his cross-country trip if he needed to be in a crate like most shippers require. However, since he was only with 1 other dog who was crated, they allowed him to lay on his bed on the back seats the whole way. He even had “breakfast-in-bed”! UPDATES- Mary sent me plenty of messages and pictures throughout the trip. They were treating my boy so well and loved him! It made my heart so happy knowing he was in such great caring hands the whole way. ABOVE AND BEYOND- They allowed my dog to be sent with many of his things! She took his big bed, 2 bags of food, and a couple bags of toys. We were extremely grateful they were willing to take it all! They also worked really hard to get him here the morning before I left all day for class. They made it work so I could say a quick hello before I had to leave for the day! Overall I’m SO glad I went with Mary & her family. I would 100% recommend and I’d book again without hesitation!

Vivie is an almost three year old Cockapoo. She is the sweetest girl and so affectionate. But she is very shy and anxious at times around new people and new dogs. So we were worried about how we’d transport Vivie from GA to NY. She is small, but not small enough to fit under a plane seat. We scrambled for what to do. We love her so much. Our priority was her safety and comfort. A family friend told us about Citizen Shipper. We weren’t so enthused about the idea of a stranger transporting our beloved Vivie. But we really couldn’t pan out any other alternatives. I looked only at people with 5 star reviews and read each review and started chatting with folks. Sharonda was very responsive, and kind from the beginning. She stood out due to her very warm manner and her detailed bio and description. She has her own pets and has personally worked with Uber pets. Her warm manner, years of experience, reasonable prices, and responsiveness led us to book with her. She sent over a contract and we both signed. We told her a bit more about Vivie and coordinated pick up and drop off details. We were still nervous the day of the transport. However, Sharonda quickly developed rapport with us. She provided us with a GPS tracker, she sent lots of videos and pictures to us and kept us updated. As a bonus she took two cargo containers as she had room in her car. And upon drop off she delivered them right inside. As I am unable to do so. This is due to being in my third trimester of a high risk pregnancy. Upon arrival Vivie had been so comfortable she was reluctant to leave Sharonda! lol it was a welcome surprise and all the testament that we needed to know that Vivie was safe, loved, and well cared for on her trip. We would absolutely work with Sharonda again. And she’s the first person we’d recommend to anyone with fur babies in need of transportation. If you love your fur babies, and prioritize their safety, comfort and happiness, book with Swift Haul!

I was leery at first because of the much lower bid I received from ten 4 shipping vs. The bids I was receiving from other transporters. However, after reading the reviews, I decided to book. I am SO glad I did! I highly recommend ten 4 shipping. On time, sent pictures as they stopped along the way, friendly, and my 2 dogs looked very comfortable the entire trip. I will use ten 4 again in the future!

Absolutely fantastic experience. I have never shipped an animal before, let alone a 12 week old puppy. Kyle and Kaylee made the process a dream. They were consistent communicators and gave me a GPS link to follow Kyle's travel progress. Their patience with me and my puppy's breed was awesome. They were accommodating to any request we made. Couldn't have asked for a better experience. We were sent lots of pictures and updates along the two day trip (Kyle made great time!). This is definitely the team to work with for transporting animals.

That was perfect! He texted me with pictures during the trip and he took such a good care of my dog! That made me feel super comfortable and sure that he was in good hands!

Great! Tesla messed up my order multiple times and yet ADL were so flexible and understanding of the situation. Very communicative and the carrier they assigned were amazing too. highly recommend them.

I have used numerous pet transportation over the years, at first I was hesitant to book through the site as I've lost contact with my normal pet transporters. But bean transport far exceeded my expectations. Numerous puppy pics throughout the entire trip. They kept me updated every step of the way. Highly recommend for anyone searching for reliable and ethical pet transport. Thanks again Bean!!

Furry Friends was exceptional. Melanie took care of our dog as if he was her own. Her communication along the way was great. We could not be more satisfied.

I felt completely confident that CJ would deliver my new rescue dog successfully. He has great reviews and he has dogs of his own. He contacted me and kept me informed down to the last minute. I’ve never done this before and I’m super happy with his service. I’d use him again and recommend him to others.

Great service and very friendly

Excellent service

Dad was very nice and professional, he kept both myself and the dog’s owner updated the whole trip.