CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

reviews
trust pilot logo

Average Rating

reviews

Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Chosen2Transport for $1000.00
55 lbs Labrador Retriever from Wichita, KS to Moncks Corner, SC (1277 mi)

Extremely trustworthy and professional. Took GREAT care of our 3 dogs and 2 cats, and even worked very well with out timeline. I would trust this team with my pets anytime!

Boxes from Swampscott, MA to Stamford, CT (187 mi)

Easy to work with! Great communication! Would highly recommend.

60 lbs German Shepherd Dog from Stockton, CA to Suffolk, VA (2935 mi)

Rory was very well taken care of, Gigi was great and the communication was very clear! Thank you All Paws Aboard!

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

90 lbs Beagle from Antelope, CA to Richmond, VA (2785 mi)

I’m overjoyed. Gohan and I have been separated since 2022. All Paws Aboard sent me pictures and updates of him, I was able to see where they were in real time, and they cared for him as if he were one of their own. If I could give 100/100 I would. I’m so happy to have my baby home with me. It’s a dream come true to be reunited with him.

Won by Radik K. for $250.00
4 lbs Goldendoodle from Miami, FL to Kissimmee, FL (217 mi)

Radik gave us the best service ever, very professional and caring for our puppy, sent pictures and location thru the whole trip definitely the best… God bless this Angel..

Won by Pups on a Plane LLC for $1000.00
15 lbs Labrador Retriever from San Diego, CA to Saint Paul, MN (1988 mi)

Brandi transported my Labrador retriever puppy from San Diego to Minneapolis. He was well taken care of and made it there in one piece happy and healthy! She was very good at communicating and made the process go smoothly!

Won by Tail to Taxi for $580.00
30 lbs Mixed Breed from Chicopee, MA to Bloomfield, NY (300 mi)

I was very satisfied and continually updated with pictures throughout the trip.

Won by Bubbies Transports for $800.00
67 lbs Mixed Breed from Schaumburg, IL to Boulder City, NV (1767 mi)

I am very satisfied with their service! They communicated very well, fair pricing and my dog got to where he needed to be on time and without any issues. I would definitely use them again or recommend them to others.

Won by Kahu Delivery for $1800.00
122 lbs Great Dane from Reno, NV to Orlando, FL (2834 mi)

Amazing! We were worried about our pup traveling across the United States. Melisa was great and keeping us posted on their travel which gave us a piece of mind. She made us feel at ease and you can tell she cared for our pup. Thank you so much for everything.

Won by Pegas Logistics for $370.00
Cars and Light Trucks from Youngtown, AL to Rose Hill, VA (362 mi)

Communication is the key. Pegas does a decent job of keeping the customer in the loop and adapting to changes. I changed the schedule a couple of times. The Georgian (country) driver was a nice guy and well-intentioned but struggled to find the exact word. Never-the-less, the price covered a lot of minor sins and I'd use them again. Overall- a good job that I would have paid 2x to 3x at another shipper!

Won by SA Pet Transport LLC for $400.00
7 lbs Boston Terrier from Loogootee, IN to Patchogue, NY (893 mi)

In this world we live in TRUST isn't easy to do... SA Transportation definitely TRUST WORTHY. The fact that she traveled from from indiana to new york AMAZED ME , FAMILY & FRIENDS. The puppy arrived safely and very happy... I would recommend her services to ANYONE Looking to have a pet transported.... SHE'S Also a VERY NICE PERSON... She earned my TRUST & ADMIRATION...

Won by JP's Pet Taxi for $375.00
4 lbs Miniature Pinscher from Detroit, MI to The Bronx, NY (622 mi)

5 million/5 recommend - I had a previous negative experience with a citizenshipper that was extremely rude on phone and text without me being rude at all (cfriendlypettransport is the name - she was not friendly at all to me at least despite the good reviews ! She rescheduled my pick up date 2 times; 1 time without communication. Mind you I booked 2-3 months in advance. Very condescending, would lie and was aggressive. Did not refund me yet despite not being anywhere near my pick up area as she needed almost another week without communicating that to me first.. I cancelled - and of course got a rude response - and rebooked with JP. She saved the day! She lived close to the pick up area, gave me a discounted price since her later route was near my drop off, and was literally able to get my baby home to NYC in one day! she was kind, excellent communication, not rude at all, and handled my baby with care. A stark contrast from what I knew before hand. I am absolutely thrilled and satisfied with this citizenshipper. If I had to rebook I would choose her again. I saw her the 1st time around and I should've chose her instead of the other citizenshipper. Thank you JP!

Won by RoadTrip Pet Transport, LLC for $400.00
5 lbs Miniature Dachshund from Galt, CA to Roseburg, OR (438 mi)

Was not able to complete contract. Original date to pick up was to be on or after 7/15 but she contacted me on 7/12, saying she wanted to do it on 7/13. I contacted the pup's breeder to make sure she could do that. Hauler called breeder and could never give a definite date to pick up. Called me "cheap".

Won by Nyittengale Pet Services LLC for $2000.00
49 lbs mixed breed terrior from Pleasanton, CA to Glenview, IL (2146 mi)

We are so incredibly thankful for Jayne & Shayne and the care they showed our boy, Charlie, during his trip with them across the country. Moving from San Francisco to Chicago is stressful for everyone- including pets- and they both showed Charlie so much love during his drive and boarding on the way here. Our rescued Charlie is terrified of fireworks and thunder, and they were great about helping him with his medicine and giving extra cuddles and walks. I would highly recommend anyone looking for pet transport choose Nyittengale Pet Services!!

Won by Travels with Tessah for $220.00
6 lbs Cat from Salt Lake City, UT to Smithfield, UT (91 mi)

I hired Tessah to take one of my cats to a breeder and bring 3 back to me. She picked up my cat and dropped it off the first part of the week with no problems. Then the second half of the week she was going to bring my 3 cats to me at 3:30 am (I had a flight to catch). I made a mistake and didn't pay the breeder the small remaining balance before going to bed. I had just learned of an unexpected death of a close family member and was very shaken up and fell asleep too early. They ended up having to wait about an hour (I was asleep until my alarm rang at 3:00), which was totally my fault. My complaint is just the way she handled it. I was already really panicking, the breeder was angry at me, and Tessah left me a rude voicemail angrily saying I was wasting her time. Then she was cold with me for the rest of the transaction and didn't answer when I apologized profusivley. She charged an additional 25%, which was totally fine with me, I just wish she hadn't been so rude about it. I was all ready to leave a 5-star review before that.

Page 1 of 4186