CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Would highly recommend them, they was faster than expected. Boss was well taken care of,they sent pics an videos all the time. Thank you for the most amazing service with my Great Dane..
Review for Cecil, Transporter I recently had the pleasure of working with Cecil who transported my trike, and I couldn't be happier with the experience! From the moment we connected, Cecil was friendly, professional, and very accommodating. He arrived on time and handled my trike with great care. It was evident that he is experienced and knows how to secure vehicles for transport effectively. He took the time to check everything before loading, ensuring my trike was safe for the journey. Throughout the transportation process, Cecil kept me updated, which put my mind at ease. His communication was excellent; he answered all my questions promptly and gave me estimated arrival times. When he delivered my trike, it arrived in perfect condition! I truly appreciate his attention to detail and focus on customer satisfaction. Overall, I highly recommend Cecil if you need a reliable transporter. He made the entire process smooth and stress-free. Thank you, Cecil!
Joyce and her team were SO great! She moved both of my dogs (1 large 1 medium) from Dallas to San Diego with incredible speed! They sent pictures and texts along the way to keep us updated and the pups arrived happy and healthy. Thank you!!
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Matt and Jeorge were phenomenal to work with. They transported my pet extremely last minute with lots of flexibility. They were caring and communicative, and I could really tell that they cared about their customers and the animals that were in their care.
The experience was excellent !! Pick up and drop off was on time. They kept regular contact with me to give updates and send photos while traveling. I will use them again !!
Wonderful! Quick service, took great care of Hank. Let him play, gave him snuggles, and got him here early! Couldn't be happier. Thank you so much.
Definitely recommend got my babies here fast and safe. Kept me updated.
Donna was amazing. She picked my dog up within hours of me securing the booking, she got my dog from FL to NY in a day, and sent pictures all along the way. I would trust her for every future transport and despite having a super fearful dog she handled her with so much care. She loved Donna by the end!
Amazing! Pup came so happy and I was very impressed with the professionalism. Will always choose them! Thank you so much!
Cancelled on me last minute and lied about the reason why they cancelled. Claimed they had an issue with their car but then I received a text stating that they were driving on the way somewhere for another pet. They tried to say "oh that was text we sent last night, not sure why it sent to you" but there is no way that is true. They truly put me in a bind and I am beyond upset. I hope others don't fall for their cheap prices.
Wendy was wonderful!! We did not expect to need our dog driven from NYC to LA. Wendy was able to pick up our dog on the day we needed it and then drop him off in LA in only a couple of days. She uses an app where you can track the journey the entire time, which made coordinating to be home for delivery very easy. Best of all, she bonded with our new dog who had been through a lot. He jumped into her arms to say goodbye at the end of their trip. I would highly recommend Wendy and her team. They are very professional and everything was easy on my end. Thank you! Love, Sarah & Tyson
OK Transport was fantastic! I was extremely satisfied with the fair price, the communication, the friendliness, the knowledge of dogs and I can't thank them enough! If I ever need to transport again, I will surely contact them and recommend them to friends.
Super sweet. Took the utmost care of my newest puppy. She communicated with me the whole time giving updates when asked. Would definitely book her again for the future!
They delivered on time and Owen was in good shape. Thank you Melissa
Unbelievably kind and wonderful person. I would highly recommend her to anyone who needs their pets shipped. She's seriously the best!!