CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Extremely satisfied. My 3 (less than 2 year old puppies) needed to be transported to their new home 800 miles and 12 hours away. Marcie was able to work with them despite their excitement and anxieties. Marcie kept me informed during the process and I was completely comfortable entrusting my dogs with her. Marcie was waiting outside our new home at delivery and the dogs were calmly waiting for me. What a surprise their calmness was with Marcie in such a short time. I will definitely use their service again and highly recommend Marcie.

Isaac did an amazing job and made this experience a great one. He was very communicative throughout the entire trip and gave numerous updates with pictures. He was incredibly respectful in all correspondence and made a concerted effort to make my fur baby feel comfortable and loved. He took great care of her on the road and I would highly recommend him to anyone in need of a pet transport! Thank you so much!

Not that the 5 stars will come as a surprise, but I don’t even have enough words to explain what a blessing Paul is. He took on a request to travel from our home in Northern VT to Oklahoma to rehome our labradoodle with friends who live there. Our boy is very hands on and Paul had nothing but kind things to report about him. He was so honest with time frame and willing to adjust things if it didn’t work for us (but we were just so happy to have his help we would have changed the direction the world spins in to help him!). Our goodbye was very emotional for our family with 2 kiddos and Paul gave us a tour of his Van and told us about the places they would be stopping to help put our minds at ease. To top it off, he didn’t rush our goodbyes to hit the road. Handing over the life of a living being that you love so much is absolutely terrifying, but after meeting Paul, all my fears and nerves completely went away. Paul, from the bottom of our hearts we cannot thank you enough. You have such a kind and beautiful soul. Not everyone could do what you do, and do it as well as you do. Thank you, thank you, thank you. If you are reading this review, take the leap of faith on Paul. I’ve never been happier to leave a review in my life.

Khuafes LLC came to the rescue after another driver disappeared the day before the scheduled pick up. My 4 cats and two parrotlets were lovingly cared for. I cannot thank him enough. Great communication before and throughout the trip. Highly recommend.

Great experience. Pickup and drop off went smoothly, communicated through. Thanks!

Pup Wagon!! A+++++ Our puppy was transported from South Carolina to Long Island. We were able to track his adventure on 360. We were updated throughout the day and were able to text or call when we wanted an update. I would 100% use them in the future!

Joseph was absolutely amazing. He was on time, professional, delivered my furniture with care and was an overall pleasure to work with. We were on a tight schedule for this shipment and he really saved the day. We look forward to calling Joseph for all of our future shipping needs (and pet transport too!). Thanks again!!

Incredibly professional, flexible, understanding, and nice. Kept me well up to date and well informed through out the journey. So appreciative for her help!

I honestly cannot say enough about how wonderful this experience was. I'd never shipped an animal in such a way so of course, I was a little anxious. Kara's attentiveness, responsiveness and care put me at ease. I received photos and updates throughout the entire journey. Our fur baby was WELL cared for by Kara and I'd HIGHLY, HIGHLY recommend her to anyone in need of fur baby transport. Cannot express enough gratitude and appreciation. 5+++ stars.

Ashley from Companion Carrier is truly such a wonderful reliable human being. She has truly been an angel for us and we don’t know what we would have done without her. We had a giant breed Irish Wolfhound puppy who had a serious medical condition, auto-immune meningitis. He needed to be transported back to his breeder to continue his treatment and due to our own health conditions we were unable to transport him ourselves. I was very cautious about finding someone to transport him and when I found Citizen Shipper I was certainly hesitant and overwhelmed; especially, after immediately receiving tons of offers from different transporters. I read through profile after profile and Ashley’s profile immediately stood out. Her extensive animal experience was so evident by the questions she asked and the way she prepared for the trip. All her communications were extremely reassuring!She made the long trip for our puppy from Arizona to California as stress free as possible. She worked with us to come up with the right transportation configuration. She communicated so quickly with us and proactively. She was skilled and comfortable working with our puppy with medical conditions. She was incredibly sweet and spoiled our boy on the ride. She was so compassionate for the situation we were going through. We even ran in to some pretty rough hiccups when our puppy arrived to his destination and Ashley stepped in and went above and beyond. Again, she truly was a blessing to us and she is a tremendous human being who clearly loves animals and has a special way with them.

Our driver Melisa was amazing. Caring, informative and kind. It was obvious that our new pup was loved on the entire trip. I would highly recommend Melisa for any transport needs you have!!!

Great experience. Jill took less than three full days to bring my baby from Scottsdale AZ to South Florida. Highly recommended!

This driver has more excuses on why he couldn’t do a job and chatted more and more about why he can’t do something than getting things done my cat was never picked up he wasted my time please don’t excuse his one bad review like I did

TLC Transport was such a blessing to us when we needed to transport our cat, Lucy from Indiana to Florida. Communication, including updates on progress, ETA and Lucy’s general well-being, was on point. Lucy is not a great traveler, so we were super relieved when she arrived so quickly and great shape!