CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Jeffrey at PetPortals was professional, communicative, and caring towards our dog during her big move. He made what seemed like a huge, intimidating process (as this was our first-time using a service like this) so smooth and stress-free. He kept us updated regularly before and during transport and made sure that all parties at pickup and drop off were in the loop. I wholeheartedly recommend PetPortals and would absolutely use them again if/when we need to move a pet again.

She did amazing. Communication was perfect. Couldn’t be happier. Thanks again.

Incredible service. Even though this was a very hard process for me emotionally, they sent amazing videos and made sure my baby was so well taken care of. Absolutely stunning service.

Thank you, Adam for going above and beyond to get our lab puppy from PA to NC! We appreciated the communication and updates along the way! My puppy arrived happy!

Daniel and his son Hunter were AMAZING in every way! Our pup loved them and they took such good care of her. The communication was amazing, updates all of the time, and just so unbelievably nice. I am so thankful I found them and I highly recommend using them if you need a great and trustworthy family to transport your pet. THANK YOU DANIEL & HUNTER FOR MAKING OUR WEDDING SO SPECIAL!!! :)

Howard was wonderful. An excellent communicator, answered all my questions, and put me at ease in transporting my 4 cats from CA to AZ. He was caring and very efficient. I highly recommend him!

⭐️⭐️⭐️⭐️⭐️ 10/10 Recommend! This was my first time using citizenshipper, and I was super nervous about sending my Frenchie all the way from the East Coast to the West Coast—but this shipper made the process smooth, stress-free, and incredibly affordable! He only charged me $750, which is an amazing deal for such a long-distance trip. From start to finish, he was professional, communicative, and clearly experienced with pets. He kept me updated throughout the journey and treated my dog with great care. I felt completely at ease knowing my pup was in good hands. You can tell he genuinely cares about the animals he transports. If you’re looking for a trustworthy and budget-friendly pet shipper, I can’t recommend this guy enough. I’ll absolutely use his services again if needed!

Very nice. Kept me informed the whole way. Smooth experience.

Judy was fantastic got here earlier than expected and truly cares about the pets she delivers. Judy too was very responsive and great at follow up. Overall excellent and professional experience. I would trust them again with my precious pup. Gold standard.

Very friendly and professional

Megan was wonderful. She kept me updated throughout the entire process. Got my baby home safely. Would highly recommend her.

Amazing! Great communication and I highly recommended Haley!

They even arrived earlier than planned which was fine with me.

T & T did a fantastic job transporting our fur babies, a Gerberian Shepksy and Basenji. From the moment they arrived for pickup, I could tell how much they love animals and that they appreciate how much trust is required in handing off precious members of the family. They were cognizant of issues often accompanying puppies and older dogs and sent regular updates with photos to keep us posted throughout the trip. I would absolutely use them again and highly recommend to anyone needing long-distance transport.

Everything went good , updated us regular like they said they would . New puppy owner was happy with the puppy when he arrived. We will use them again shipping our puppies.