CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Excellent service. Stayed in constant contact during trip and was on time!! Very happy and impressed with the company!!
First time handing our little dude off to somebody else for a cross country move, and could not have been more blown away by Anton’s speed, professionalism, and communication every step of the way. Any message was answered promptly, he posted regular pictures along the way, and Gooby was very clearly well taken care of. We will absolutely be calling Anton again in the future should we need to make another cross country move, and if you’re in the same boat as we were and not entirely sure of how to go about moving your big dog cross country, we could not recommend Anton more highly!
So accommodating and understanding. Highly recommend!!
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Zoomies is reasonably priced, insured, sends pictures and GPS along the way. Will definitely use them if pet transport is needed again.
Excellent service, very attentive, quick and communicative. Thanks
I was very hesitant to contract anyone without meeting them for a move 14 hours away. I did decide on this driver after several conversations about process, time etc. What a great choice! My puppies arrived safe and sound. I have a pit and a 12 year old Great Dane and they were careful and caring with both of them. Several messages and pictures along the way. I was relieved and thankful that we found them.
great communication and my dog seemed very happy!
Paris today fantastic job transporting my PTSD service dog to me here at the VA Medical Center. Communicated with me every step of the way was very punctual and went above and beyond to provide excellent service. I highly recommend this driver.
I am very satisfied with how well and fast pet shipper got our dogs to us. I would never hesitate again to ask them to take care of my dogs! They were amazing
What an excellent experience! Maura was amazing to work with. She took 2 dachshund puppy from VT to Long Island NY. It wasn’t too long of a drive but not something I didnt wanted to do. My client wasn’t able to meet so I reach out to my usual transporter who was not available. So I went searching for some else. Maura was fantastic, she was extremely patient with me on my end with the back and forth communication I had to do with my customer on making sure the date and price point would work. She gave me access to her live tracking feature and make me feel more comfortable and secure with the boys in her care! 100% Will use her again!
DJ was absolutely amazing to work with! His communication was superb, and he went above and beyond to not only deliver our new kitten to us from his breeder in Tampa, FL, but also took one of our cats back down to Tampa to her new home and did a full round trip! He was quick, affordable, responsive to texts, and our boy arrived happy and healthy. If you're looking for coast-to-coast transport, DJ is your guy!
Stayed very informative and always had an opened line. The breeder and I are very pleased with the performance. Thank you and happy new year
Second time I have worked with the company and would do it again. Great communication and fast response. Pictures updates are great! Thank you so much for delivering our puppy!
Kristina is an amazing dog trainer and transporter. She loved on Shadow and took excellent care of him on his 18 hour trip to our home. She took extra time to help us with him when he arrived so his adjustment was easier.
If you are looking for a pet transporter that genuinely cares about your pet’s experience and is extremely flexible in coordinating a delivery date - Caycee is your best option ! 💯 She is prompt with all responses and shares her location and videos during the transport so you can track their journey and feel assured your furry baby is in the best hands possible ! 🙌 Thanks again Caycee for a great experience 😊 p.s. Kevin ❤️ the pirate toy you gifted him !