CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
I have used CitizenShipper pet transporters three times now, each for transporting parrots. The first two were good; but, Donna was excellent! She anticipated the details that I'd normally have to think of and coordinateâand she proactively addressed them, before I even thought to ask. Donna is a true animal lover, to her core. Communication throughout was stellar, too.
Jason went above and beyond to get this transport done safely and in a timely way. I trusted him from our I risk correspondence, so I didnât feel concerned sending him cross-country with precious cargo. I would definitely go through this transport process with Jason again!
Great Experience. open communication with me would book them for another transport!
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5 Star SERVICE.
This was the first time we have used Citizen Shipper and we had a great experience with Deborah. Our cockapoo is a bit nervous in cars & crates and didn't seem to mind either on her rides to and from Savannah. She was happy to see Deborah when she picked her up for the return trip & was wagging her tail as we got her set up to go.
I canât say enough good things about the incredible care and professionalism shown by James in transporting Bonnie to her new family in New Jersey. From start to finish, the communication was clear and reassuring. They treated Bonnie like one of their ownâmaking sure she was safe, comfortable, and calm throughout the journey. It gave me so much peace of mind knowing she was in such capable hands. Thank you for helping Bonnie start this new chapter with love and care. Highly recommended to anyone looking for a trustworthy and compassionate pet transporter!
Excellent communication! She stayed in constant contact with me while we were working out the details of bringing my Pom puppy from Florida to Tennessee. She was picked up from the breeder on schedule, and I received several photos and videos of their driving trip. My pup was happy and healthy when she was dropped off the next day. I would highly recommend Tricia as honest, caring and reliable, and would definitely use her services again.
Deb was FANTASTIC! She worked directly with the breeder and myself to schedule a pickup time that worked for everyone. She went above and beyond to keep me updated throughtout her journey with my puppy from Ohio to New Jersey. I got videos and pictures from the stops she made with my pup. She provided me with real time tracking and went out of her way to make me very comfortable with the process. I would highly recommend her to anyone who is looking to have their pet moved from one location to another. It was very nice to have someone who cares for your pet as it it's their own. Thank you Deb!
This company is amazing. They were prompt, they had the best prices and excellent customer service. They kept me updated the entire way. They got my pet safely to her new home across the country. Thank you!
He delivered my Persian kitten to me today. He was responsive and arrived on time. I appreciate his pricing and I appreciate him getting my kitty to me safely. I would absolutely recommend him.
Jessica is fantastic. She helped us transport our aunt's dog safely to his new forever home. Jessica was responsive and helped us through the process with our first pet transport. We recommend Jessica, she is kind and patient and showed a lot of care towards our us and our dog.
Bradley P. has provided exceptional service. We were rehoming our dog, and Bradley not only reassured us that out dog was in good hands, but also provided pictures of the the trip along the way. He was communicative and provided amazing service.
They had to deal with a blizzard and tornados on the way to us with our dog and did a great job communicating and still made it faster than we did when we drove the same route. Our pup was happy and healthy when he got here so I don't think we could have asked for anything more. Great folks!
Very pleased! Extremely accommodating to our pickup and drop off location as well as timeline. Gave us updates and delivered early with two very happy cats.
Literally the best! Stayed in communication with me from the get go. Kept me updated the whole trip! She was so sweet and loving to my girl! I would definitely use her again! Thank you so much!