CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Matt was a pleasure to with.
It took a few days longer to pick up the motorcycle than the estimated time; however it was explained that getting a covered truck was the issue. The driver, Alex, communication of pickup and delivery times were spot on. He also took great care of loading and unloading the bike. Thanks so much! Would definitely use him again.
Steven took care of my dog with the upmost care, and updated me every step of the trip. There’s no one better to get your dog where they need to go!!!
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he was great ! took great care of Rasta and helped me with any concern i had.
Fantastic communication & delivery. Will use again. Covered transport was appreciated & professional ! Thank you.
I would highly recommend them. They are amazing. They stayed I communication the whole time, and they took such good care of her. I love how they have a tracking app that allows you to track them the entire trip. Such nice people. This was my first time doing something like this, and they made me feel very comfortable the whole time. I would do it again with them in a heart beat.
Needed a last minute transport from California to Georgia and they were able to accommodate with a more than fair price! GPS tracking was a plus. Thank you!
First time using a pet transport and was glad that we used Gypsies Fur-Pals. Very friendly and was always good conversations. Would use again if needed.
I am 100% satisfied with the service!! I was so happy that our baby Dax made it home to my sister in NY safely, healthy and happy!! Aaron is very nice and keeps us updated. He shares his location so we can track his status. It was a long haul from Murfreesboro, TN to New Rochelle, NY and he delivered Dax as promised the next day. I will definitely recommend him!!
Very professional and seamless! Came immediately as soon as I put out my request and got my two dogs to their destination safely and sooner than expected. Communication was great, did an amazing job at updating me on location and my dog’s activity. Definitely would recommend.
He is a very good and responsible driver ! My guinea pig still had a big appetite during travel! You can definitely rely on him to ship your pets!
Chelsea did an amazing job in taking care of Canella throughout her travel. She updated me throughout the whole process and I was able to see how she was doing. I highly recommend going with Chelsea, she is nice and friendly ! She will take care of your fur baby and bring them home safe:)!!
Excellent service! She kept me updated on my cars and delivered them happy and healthy to the agreed upon location.
Probably one of the worst experiences ever! Showed up 18 hours late. No kennel available. Tried to get payment in advance of delivery. Supposed to deliver within 48 hours with constant communication and GPS-NO SUCH THING- without pushing every few hours. Had to threaten calling police to get my puppy which didn't happen for 4 days! Very unprofessional and unorganized. NEVER AGAIN!
Pam was very kind enough to work with me and my financial limitation, that right there is truly blessed to have found her truly blessed and I’m definitely going to referred this family own transportation business to all my friends and families for sure.GOD BLESS Pam and her family’s business.