CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Selena deserves 10 stars. She’s incredibly responsive and her logistics from door-door are faster than overnight Amazon shipping. Highly recommend.
This animal transportation service is a nightmare. They incessantly delayed the delivery date, showing a blatant disregard for scheduling. Not only did they pocket my deposit without a full refund, but they also failed to pick up my puppy, leaving me to scramble for an alternative driver. Their unprofessionalism and rudeness are unparalleled. Avoid this service like the plague.
Super wonderful transporter! Kept in constant contact with me and took excellent care of our Akita. She is wonderful with animals and has a very warm and comforting nature. I would 100% use her again!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Great communication and delivered my boat from WA to TX in a very timely manner.
You have reached the end of your search. If you want super solid communications, caring dog person, fair price and payment terms, and speed of delivery all while having an enjoyable experience then look no further. If you do NOT want a quality job or you DO want to get canceled on at last minute then Luke is NOT your guy. I went through at least 40 transporters looking for the right guy including a last minute cancelation before Luke saved the day!!! No reason to look any further.
Pat did a great job . Would definitely recommend him to anyone . He is very easy to work with and kept me up to date on what was happening during the trip.
Matt was awesome and amazing !!!! Loved how much love he gives to the pets he is transporting , Max our dog gets nervous when he first meets a stranger but he felt comfortable with Matt from the moment he saw him . I was so impressed and would recommend him for all your Pet Transport , you will not be dissapointed to choose him , I know I will use him for future trasport , Thank you Matt for an excellent experience in trasporting our Doggie Max back home safely and happy . safe travels on your next adventure with all loved fur babies Ana C.
Everything that they promised they would do was never done. I confirmed everything with the husband before the pick up that she needed to be in her cat house for the ride since it was so long, that she needed to have anxiety medication given to her they never did that, they kept her in her small carrier for over 25 hours. They never sent me updates. I’d have to ask them that they lied to me about my Pet Sitter telling me that I used to live with them and they kicked me out because I wasn’t treating my animal properly and then I met them on social media , none of that was true. They were friends of my niece that volunteered to take care of my cat while I lived in Charlotte my cat went without food and water for 44 hours and the cat got delivered at almost 3 AM. Unacceptable do never use them again.
My furr baby got home safe. Tobey was very responsive. Thank you
Daniel and his family went above and beyond to transport our Australian shepherd to and from Wisconsin and Kentucky. They are a very kind and helpful family. They were professional and efficient. They made sure our puppy was well cared for and comfortable, they sent lots of photos and communicated frequently to arrange the pick up and drop off. I can’t recommend them enough.
Good communication and clearly invested in the well being of his “passengers”. Will use again and am appreciative.
I was delighted with all aspects of the pickup, transport and delivery experience. You can't go wrong using this service!
Matt was absolutely great! He kept me updated during the entire trip. (Nj-FL) He took excellent care of my bird. Emerald became his buddy during the 1300 mile trip. He was kept warm, fed and loved. Highly recommend!!! If I could give more than 5 stars, I would. Matt earned it! Thank you Matt. Mike and Emerald 👍
Dear All , This is the second time I used Thomas G. Shipping and had another GREAT " On Time " Delivery . I left instructions for him ,, with Gate code's , notes on where to drop off . Everything went completely to plan . I HIGHLY recommend him , his prices are the best and he sticks to his word !!!
Great communication and happy puppy.