CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Helene you are awesome thanks so much for this awesome transport. Safe detailed and messaged me every time she crossed a state line and sent pictures the whole way such an amazing person I 100 percent recommend. Thank you again Helene!
Have booked Lucky runners second time. Always great experience! Highly recommended!
Awesome transporter. Was on time for pick up and drop off and was priced really good. Would recommend for everyone to use.
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Arrived quickly and safely. Kept us updated along the way. Friendly and worth the price. Thank you!
Shipping dogs across the country is a stressful time. Luckily the team was very responsive with any questions that I had before. Then I could not have asked for better service for the dogs. Updates were sent frequently and they treated my dogs like they were their own. It was relieving having such wonderful people take care of my dogs for me.
Excellent service and clear communication. Would use this service again if able.
Very satisfied, they did a great job! Would recommend.
Pick up and delivery in timely manner. Communication along trip so knew pup was doing well.
He was fantastic and I would use him again. Great communication throughout the the whole trip and would receive picture of my babies.
They did a great job. Took care of our 7 lab puppies, which is no easy task and drove from SoCal to Vermont in 2.5 days. We will definitely use them again.
Exotic Micro Bully (HeadAche) Apopka, FL - Chicago, IL *Great Communication *Great on Scheduling *Very Aware & Attentive *Fair Pricing -Was My First Time On The Platform & Hayley Guided Me On The Proper Steps, Procedures & Necessary Documentation Needed For A Successful Trip. Hayley Arrived On Time & HeadAche Responded Pretty Well To Her & He’s Not To Fond Of Strangers. He Was Loaded Up Nicely For A Safe Trip. - Couple Of Hours Into The Trip “Headache”, Showed Signs of High Anxiety & Stress As This Would’ve Been His First Long Trip Without Family/Familiarity. Hayley Instantly Paused The Trip (Side Of The Road) To Comfort, Hydrate & Examine Headache’s Well Being While Simultaneously Video Calling To Inform. She Offered Suggestion For Headache’s Future Long Trips & Also Suggested To Return With Him At No Extra Fee..As It Would Be Safer Shorter Trip & Healthier For Him I Honestly Appreciate Hayley’s Care, Knowledge & Attentiveness.
Ronda was lovely to work with and sent pictures all the time to make sure I stayed in the loop with where my baby was. There was a hiccup in the journey but she handled it like a professional and made sure to do whatever it took to get my baby to me on the day we had planned. I’m so glad there’s good people like Ronda handling and taking care of our babies before they get to us. It definitely made the wait a whole lot less stressful. Thank you Ronda!!
RICH THE MAN
I was genuinely concerned about anyone transporting our two dogs. They are not trained and act wild. Stacy was AMAZING with our dogs. She was in frequent contact with us, keeping us updated on her drive from Dallas to Baltimore. She sent picks and reassured us all was well. When she drove off after dropping off the dogs, they were both at the fence, whining as she left. Could not recommend Dog Tracks and Stacy enough! If we are ever in a position to need to transport our dogs again, I will not hesitate to reach out to Stacy!
MPTransport was absolutely great from start to finish. Professional, reasonable price and puppy was obviously cared for through the entire trip. The driver sent us pictures when he picked the puppy up and kept us informed about arrival time. Was right on time that they said they would arrive. A+ experience from start to finish!