Hayley's VIPaws Express LLC

Hayley's VIPaws Express LLC

5.0 536 Shipments
10 reviews • Since November 2020
Identity verified
Background checked
USDA registered

Insurance verified

24/7 On-call vet

About

Hello! I am Hayley and I'm a huge animal lover and have 2 of my own fur babies! I choose quality pet transport over quantity!! We specialize in long distance cross country transport. Having just a few pets at a time significantly reduces the amount of stress especially for those anxious pets. I am proud to continue proving nothing but a safe and stress free trip for your pets. I never outsource your pets to another company so your driver will always be myself or Niki and we provide SOLO or semi solo transport with just with one other pet. Or one of my fabulous USDA licensed drivers Collin or Rhent (brothers) who travel with usually up to only 4 pets at a time for a more budget friendly and fast trip. They have over a million amazing miles combined and have years of experience working with all kinds of animals! Your fur babies will have our full attention and get lots of love along the way as we treat them just as we treat our own pets. We only stop at fun clean spots to walk and have a no paws on the ground policy for puppies 16 weeks and younger. We love road trips so your pet will be well taken care of with plenty of love, walks, treats and toys on their trip home. Your pets health and safety are our number one priority and we work hard to ensure a 5 STAR PAWSOME EXPERIENCE for both you and your pet. My standards are high but for good reason. Since we are fully insured and USDA Licensed, puppies MUST be 8 weeks of age at the time of pick up and a health certificate is required. The health certificate from your vet states that the puppy is UTD with shots and is well and healthy enough for travel and is valid for 10 days. I stay at pet friendly hotels when I am doing solo trips. If I'm delayed and trying to make up time, i'll stay over at a safe travel stop and get some rest. My drivers typically offer faster service and will stop over at a safe travel center and get some rest. We are punctual and reliable and always do our best to get your pet home to you safely, healthy and on time. Please keep in mind that if we experience bad or dangerous weather situations we will stop driving and wait out the storm or re route and go around the storm so this may cause a delay. If there is a hurricane, tornado or flooding or other dangerous weather conditions, some trips may have to be rescheduled and we will do our best to get your pet on the next available spot or as soon as safely possible. Unfortunately Mother Nature always has the upper hand. We do keep you updated along our trip with photos and texts and let you know how your fur- baby is doing when we stop for potty breaks, and gas which is usually every 3 to 4 hours. You can also see lots of additional photos of our journeys on some popular social media platforms. We accept payment in two parts. Sixty percent of the fee is payable upfront upon signing of driver agreement via Venmo, Cashapp, Zelle or Quickbooks Inoice for Credit/Debit Card payments or COD and the balance is due at the time of delivery. Please note, Citizenshipper does charge their own separate booking fee upon booking. We have no extra or hidden fees. PLEASE CONFIRM WITH US BEFORE BOOKING SO WE CAN CONFIRM DATES AND AVAILABILITY. Sometimes, unforeseen factors such as weather, hurricanes, traffic, accidents, road closures, construction, vehicle maintenance or breakdowns and pet care may affect transport times, dates and routes. Some flexibility with the pickup and drop off times and dates is necessary. Thank you for taking the time to learn more about us and our services and we look forward to bringing your furry pals on an awesome and safe road trip! Again your pets health and safety are our number one priority and should be yours too! When booking our services you agree to the terms and conditions in our profile. Thanks for considering us and safe travels!

Services

Solo Rides (VIP)

Door to door delivery

Additional Equipment

Food

Specialty Food

Collars

Blankets

Large Crates

Medium Crates

Small Crates

Water

Leashes

Achievements

Rating: 5.0Based on 245 ratings
Booked 536 times
Pet Transport Expert

Recent trips

40 lbs Flat-Coated Retriever from Flower Mound, TX to Adams, NY (1586 mi)

May 2025 Posted 19 days ago

55 lbs Portuguese Podengo from Lake Forest, CA to Boca Raton, FL (2683 mi)

May 2025 Posted 17 days ago

40 lbs Rottweiler from Oak Harbor, WA to Tucson, AZ (1632 mi)

May 2025 Posted 19 days ago

7 lbs Chihuahua from Olympia, WA to Tyler, MN (1582 mi)

May 2025 Posted 29 days ago

70 lbs Giant Schnauzer from St. Louis, MO to Bend, OR (1929 mi)

May 2025 Posted 24 days ago

114 lbs Mountain Cur from Phoenix, AZ to Berlin, NJ (2366 mi)

May 2025 Posted 25 days ago

Photos

Pet travel photo 1
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Pet travel photo 6

We've got you covered

Pet Protection Coverage

Safety comes first! Your pets are covered with our $1,000 Pet Protection coverage.

Booking Assurance

Stay protected with our dedicated support, refund policy and a driver replacement guarantee.

Trusted transporters

See background check status, cancellation rates, customer feedback and more.

Vehicles Often Rents Vehicles

2023 SUV Toyota RAV4

Customer Reviews

William

recently

She treated our puppy amazingly our puppy seemed to be very happy with her. I couldn't have asked for better service

Charlie

recently

Hayley was great. She walked and played with my dog and sent updates (and pictures!) frequently. It was a long trip (2.5 days) but it went off without a hitch and my pup loved her!

Sara

recently

Hayley was amazing! She transported my 12 yo Boston and 4 yo Cur across the country. Before I even picked up my phone to ask how they were Hayley was already sending updates and photos - she really put this crazy dog mama at ease! When the boys arrived, they were as happy as can be. 10/10 Thank you so much, Hayley

Yohana

recently

DO NOT HESITATE to contact her with ANY question you have! super accommodating and kind. they treated our nervous old girl with respect and care (: i would definitely use this service again and recommend it to anybody needing to transport a pet. they also update you and keep communication open the entire trip! im so beyond happy that i chose Hayley’s VIPaws ❤️ worth every penny!!!

Lauren

recently

I cannot say enough great things about Hayley VIPaws Express, and our particular driver, Colin. I was so nervous about shipping my puppy, but I had no reason to be. Everyone was so professional, polite, and gave my girl wonderful care! I will absolutely use them again and recommend them to anyone with precious cargo that needs a ride.

L

recently

This was the Gold Standard of Pet Transport — Nothing Else Compares!! I rarely write reviews, but some experiences are so exceptional, so reassuring, and so deeply appreciated that silence would be a disservice. Our recent journey with Hayley’s VIPaws Express was exactly that — exceptional in every sense. From the first inquiry to the final handoff, every interaction was marked by grace, professionalism, and genuine compassion. We entrusted her with transporting our new Basset Hound from Eldon, Missouri to California — and what we received in return was so much more than a transport service. Hayley is not simply a driver — she is a caregiver, a companion, and a calming presence for animals in transition. She approached our puppy with kindness, patience, and the instinctive understanding of someone who truly loves what she does. She earned his trust without rushing, ensured his comfort at every step, and provided consistent, heartfelt updates and photos that put us and the breeder completely at ease. It was clear from the start: this wasn’t just a logistical task — it was a personal mission handled with the care every animal deserves. And here’s the part many overlook: Hayley was not the cheapest quote we received — and she certainly wasn’t the most expensive. But if you're choosing transport based solely on cost, you're looking at the wrong metric. The value of what Hayley provides can’t be measured in dollars alone. She delivers peace of mind, a sense of security, and the rare comfort of knowing your pet is in the hands of someone who cares as much as you do. Her operation is flawless — responsive, detail-oriented, and clearly built on a foundation of experience and empathy. Hayley has set the standard in an industry that too often treats animals like cargo. With her, your pet is treated like family. I would trust her again in an instant — and our breeder and I will be recommending her to every fellow pet parent I know.

Debbie

recently

Hayley was incredibly awesome! She made transporting our sweet 9-year-old dog, Sheena, so easy and worry-free. Hayley truly cares about the animals she transports. She sent frequent texts and photos of Sheena who had many potty breaks and long walks along the way. Sheena enjoyed spending the night in a hotel room and traveling in Hayley's comfortable large car. We recommend Hayley highly!!! And we are so appreciative of the wonderful care, attention, and love that she gave to our precious dog. Sheena arrived at her destination in a very timely manner! Thank you, Hayley, for making this experience such a positive one!!!

brian

recently

Excellent

Kristine

recently

So professional! This is how you properly run a VIP business.

Nicole

recently

This was our first time using CitizenShipper and I was anxious about entrusting our two golden retrievers to a stranger to drive them across the county. I cannot express how excellent Hayley's VIPaws Express and her driver, Niki, are and how thrilled we are with the service. From beginning to end, it was professional, positive and easy. Niki is fantastic and my dogs loved her. I am recommending Hayley's VIPaws Express to all of my friends and will be using them exclusively in the future. They are the best!!

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