Hayley's VIPaws Express LLC

Hayley's VIPaws Express LLC

★ 5.0 • 742 Shipments

10 reviews • Since November 2020

About

Hello and thank you for taking the time to learn about who we are. Woman owned small business and with us your pets are treated as if they are our own - just like family. We choose quality pet transport over quantity!! We specialize in long distance cross country Private, semi private and shared transport having no more than 4 pets at a time (unless more from the same family) so please understand that our pricing is not currently flexible due to the current extremely high gas prices. Transporting up to only 4 pets at a time significantly reduces the amount of stress especially for those anxious travelers. I am proud to continue providing nothing but the BEST loving, safe and stress free experience for both you and your pets. I never outsource your pets to another company so your driver will always be myself or Kris doing mostly private or semi private rides. Our shared transport transport option is also available for a more budget friendly and fast trip with my two other amazing drivers. We are all USDA licensed which is legally required by federal law to transport an animal over state lines. We have well over a million amazing safe miles combined in all kinds of crazy weather conditions and have years of experience working with all kinds of animals. We only stop at fun clean spots for potty breaks and have a no paws on the ground policy for puppies 16 weeks and younger. We love road trips so your pet will be well taken care of with plenty of love, walks, treats and toys on their trip home. Your pets health and safety are our number one priority and we work hard to ensure a 5 STAR PAWSOME EXPERIENCE for both you and your pet. My standards are high but for good reason. Our cross country trips take no more than 4 to 6 days just depending on any weather, traffic, or unforseen delays. It can become quite stressful for your pet to be traveling continuously for 7 or more days in a crate with multiple other pets. If your pet is traveling on one of our shared ride trips they will be traveling in a XL large comfy crate for the trip. This provides an extra level of safety for your pet especially on a long trips when we occasionally go through severe weather conditions on the road. It also prevents them from jumping around and playing inside the vehicle eliminating the chance of accidentally unlocking doors or windows and preventing potential escapees and keeps your pet safe if there is ever an accident. If your pup is not dog friendly they will be required to travel in a nice comfy crate or do a private trip. We do provide all crates and all our vehicles are climate controlled at all times for everyone's comfort and we are all non smokers as well. When doing a private trip, your pup can enjoy the back seat with a doggie hamock and seat belt to keep them comfy and safe. We stay at pet friendly hotels overnight to get a good nights sleep and take a break from the car. If we become delyed for any reason we will try to safely make up the time and stay over at a safe travel center, get some rest and get back on the road early. All cats are required to travel in one of our large comfy crates for the duration of the trip. We do not allow them to travel in any soft carriers. Bonded pairs are welcome to share a crate but if your cat is not too friendly with other cats even in their own family they will need to travel in their own nice large comfy crate for the trip for everyone's safety! We are punctual and reliable and always do our best to get your pet home to you safely, happy, healthy and on time. Since we are fully insured and USDA Licensed, all puppies MUST be 8 weeks of age at the time of pick up and a health certificate is required. The health certificate from your vet states that the puppy is UTD with shots and is well and healthy enough for travel and is valid for 10 days. All other dogs are REQUIRED to be up to date with Rabies, Bordatella and Distemper vaccines for travel. Cats must be up to date with Rabies, FVRCP and Feline Leukimia for Kittens. We will need copies of their shot record which your vet can email you. Please keep in mind that if we experience bad or dangerous weather situations we will stop driving and wait out the storm or re route and go around the storm so this may cause a delay. If there is a hurricane, tornado, icey roads, snow storms, hail storms, flooding or other dangerous weather conditions, some trips may have to be rescheduled and we will do our best to get your pet on the next available spot or as soon as safely possible. This may on the rare occasion result in some overlapping with pick ups and drop offs when in close proximity to each other. Unfortunately Mother Nature always has the upper hand. We do keep you updated along our trip with photos and texts 3 or 4 times a day and let you know how your fur- baby is doing. Your pet will also be given treats and fresh spring water at every potty break which is usually every 3 or 4 hours. Dog friendly dogs may be walked and have playtime together. If your dog is not dog friendly we will take them out individually and give them one-on-one walks and attention and play time! I am now offering flight nanny services but please message me directly for more info. Please be aware that most flight nannies are flight attendants who use their benefits to make extra money on the side. This is against company policy and if caught your pet can be confiscated and you will most likely have to go get your pet yourself. Also if they are offering same day flight service "when available" this means your pet will be waiting on standby for hours or even a couple days for a seat to become available so you could be waiting a few days for them to arrive. We accept payment in two parts. Sixty percent of the fee is payable upfront upon signing of driver agreement. We use Quickbooks Invoice (3% processing fee added) so you can use your Credit Debit Card for the deposit or full payment and we also take COD for the balance which is due at the time of delivery. Quickbooks also gives you the option to pay over time through Affirm if you qualify! You may also pay your driver the balance directly via zelle, cashapp or venmo. Please note, Citizenshipper does charge their own separate booking fee upon booking. We have no extra or hidden fees. PLEASE CONFIRM WITH US BEFORE BOOKING SO WE CAN CONFIRM DATES AND AVAILABILITY. Sometimes, unforeseen factors such as weather, hurricanes, traffic, accidents, road closures, construction, vehicle maintenance or breakdowns and pet care may affect transport times, dates and routes. Some flexibility with the pickup and drop off times and dates is necessary. Thank you for taking the time to learn more about us and our services and we look forward to bringing your furry pals on an awesome and safe road trip! Again your pets health and safety are our number one priority and should be yours too! When booking our services you agree to the terms and conditions in our profile. Thanks for considering us and safe travels!

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Vehicles

2020 Toyota Highlander

SUV · blue

2024 Chrysler Pacifica

brown

Minivan with seats down for extra space

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Customer Reviews

Renee

3 days ago

Hayley is truly wonderful. I was so nervous about transporting my senior dog from WA to MI, as my dog has high anxiety. However, from the moment I met her I knew he’d be in great hands. She kept me updated throughout the day with both text and photos and I was so relieved to see how he was doing! I would highly, highly recommend using Hayley for any pet transporting services you need. Your pet will be in amazing care with her.

Trisha

6 days ago

Thank you so much for the amazing service and communication!

Shawn

1 month ago

Hayley's service was exceptional. It was like having a dear family member take my pet to our desired location. I trusted her 100 percent. She kept me up to date with pictures 3x a day! I knew from the moment I picked her, I would feel secure and happy in my choice. She is so loving and sweet. Don't hesitate at all with booking her. She is worth every penny and more. I feel I gained a dear friend too. When you want the best for your baby, just pick Hayley, she's a natural pet lover and will do her very best to ensure your pet is happy all the way to their destination.

Jessica

2 weeks ago

Hayley cared for my anxious babies as if they were her own and they loved her so much! She drove them straight through to me so I wouldn’t have to spend a night without them. They are now happy and comfy tucked in bed with me. Thank you!

Ivan

2 weeks ago

Very impressed by this service. Great communication and awesome flexibility!

rebecca

1 month ago

Hayley was incredible - im so very thankful - before booking i was very uneasy. but as soon as i booked i felt great about her. and the entire trip i felt comforted with pictures and info. thank you!

Sahitya

1 month ago

We had an absolutely wonderful experience with Hayley transporting our dog and two cats. We were looking for someone we could truly trust with our pets, and after seeing her already excellent reviews, we felt confident reaching out to her—and we are so glad we did! Hayley was incredibly responsive throughout the entire journey and kept us constantly updated, which gave us so much peace of mind. She took exceptional care of all three of our pets and treated them as if they were her own. Once she delivered them, she even made sure everything was okay with the animals before leaving. We couldn’t have asked for a more caring, reliable, and trustworthy person to transport our pets. If you’re looking for someone to transport your animals, please reach out to Hayley. Your pets will be in the safest and most caring hands!

CORBIN

1 week ago

This was the best possible transport service I could have asked for. Super friendly from start to finish, live tracking, photo and video updates, and our dog was well cared for along the way. Speedy transport and phenomenal value.

Mayra

2 weeks ago

Amazing experience! Will 100% have them transport our pup again

Alicia

1 month ago

I cannot express enough in words how amazing Hayley was with our two dogs. They immediately loved Hayley’s aura and went straight to her. Hayley was so personable and my son and I immediately knew she was the perfect person to transport our dogs from California to Texas. She provided pictures and updates during the entire trip. I was so impressed with her care for our babies! I can’t wait to tell everyone I know about Hayley. Don’t hesitate - book Hayley if you are looking for someone you can trust. Thank you again, Hayley! From the bottom of our hearts, The Thomas family

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