Hayley's VIPaws Express LLC

Hayley's VIPaws Express LLC

★5.0 • 572 Shipments

10 reviews • Since November 2020

About

Hello! I am Hayley and I'm a huge animal lover and have 2 of my own fur babies! I choose quality pet transport over quantity!! We specialize in long distance cross country transport. Having just a few pets at a time significantly reduces the amount of stress especially for those anxious pets. I am proud to continue proving nothing but a safe and stress free trip for your pets. I never outsource your pets to another company so your driver will always be myself or Niki doing mostly private or semi private rides and Kristen or Colin who travel with usually up to only 4 pets at a time for a more budget friendly and fast trip. We have well over a million amazing miles combined and have years of experience working with all kinds of animals! Your fur babies will have our full attention and get lots of love along the way as we treat them just as we treat our own pets. We only stop at fun clean spots to walk and have a no paws on the ground policy for puppies 16 weeks and younger. We love road trips so your pet will be well taken care of with plenty of love, walks, treats and toys on their trip home. Your pets health and safety are our number one priority and we work hard to ensure a 5 STAR PAWSOME EXPERIENCE for both you and your pet. My standards are high but for good reason. If your pet is traveling on one of our shared ride trips they will be traveling in a XL large comfy crate for the trip. This provides an extra level of safety for your pet especially on a long trips when we occasionally go through severe weather conditions on the road. It also prevents them from jumping around the vehicle while we are trying to drive and also eliminates the chance of accidentally unlocking doors or Windows and preventing potential escapees as well as keeps your pet safe if there is ever an accident. All our vehicles are climate controlled at all times for everyone's comfort and we are all non smokers as well. Since we are fully insured and USDA Licensed, puppies MUST be 8 weeks of age at the time of pick up and a health certificate is required. The health certificate from your vet states that the puppy is UTD with shots and is well and healthy enough for travel and is valid for 10 days. I stay at pet friendly hotels when I am doing solo trips. If I'm delayed and trying to make up time, i'll stay over at a safe travel stop and get some rest. My drivers typically offer faster service and will stop over at a safe travel center and get some rest. We are punctual and reliable and always do our best to get your pet home to you safely, healthy and on time. Please keep in mind that if we experience bad or dangerous weather situations we will stop driving and wait out the storm or re route and go around the storm so this may cause a delay. If there is a hurricane, tornado or flooding or other dangerous weather conditions, some trips may have to be rescheduled and we will do our best to get your pet on the next available spot or as soon as safely possible. Unfortunately Mother Nature always has the upper hand. We do keep you updated along our trip with photos and texts and let you know how your fur- baby is doing when we stop for potty breaks, and gas which is usually every 3 to 4 hours. You can also see lots of additional photos of our journeys on some popular social media platforms. I am now offering flight nanny services but please message me directly for more info We accept payment in two parts. Sixty percent of the fee is payable upfront upon signing of driver agreement via Venmo, Cashapp, Zelle or Quickbooks Inoice for Credit/Debit Card payments or COD and the balance is due at the time of delivery. Please note, Citizenshipper does charge their own separate booking fee upon booking. We have no extra or hidden fees. PLEASE CONFIRM WITH US BEFORE BOOKING SO WE CAN CONFIRM DATES AND AVAILABILITY. Sometimes, unforeseen factors such as weather, hurricanes, traffic, accidents, road closures, construction, vehicle maintenance or breakdowns and pet care may affect transport times, dates and routes. Some flexibility with the pickup and drop off times and dates is necessary. Thank you for taking the time to learn more about us and our services and we look forward to bringing your furry pals on an awesome and safe road trip! Again your pets health and safety are our number one priority and should be yours too! When booking our services you agree to the terms and conditions in our profile. Thanks for considering us and safe travels!

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Customer Reviews

Alexis

1 day ago

I have nothing but positive things to say! I was nervous using this platform and worried about scams or last minute cancelations, but there was nothing but great communication! Hayley answered all of my questions and very responsive and Kris was great at updates of times and stops. Shared the location in the group chat I had with my mom for drop off of my dogs so we could see and pictures at their stops. So polite and professional. It was very last minute and 7 days later they were able to pick up my animals with no problems! Great communication and military discount as well, which is a plus! I was so nervous, but this team was amazing! Instructions were easy! I can't rave enough about them!

Scott

2 days ago

I ended up finding a new home for my cat and not needing the service, however throughout the process Hayley was quick to answer my questions, clear in her communication, and flexible to work with me on my specific situation. Though I can't rate her for the transportation itself, 5 stars for everything else.

Dayana

3 weeks ago

Hayley is AMAZING!!! I was so nervous and scared to get my dog from Nebraska to Florida. I received so many photos and my dog looked so happy the entire journey. Very pleased and thankful. HIGHLY recommend Hayley for your fur babies transport!!!

Bila

2 weeks ago

Hayley was amazing! She kept us in the loop throughout the entire process, picking up our dog right on time and even dropping him off ahead of schedule. We loved getting daily pictures of our pup playing ball—his favorite—and going on walks in different states. He looked so happy and well cared for. I'm incredibly glad I chose Hayley to transport our dog. I'd 100% recommend her and will definitely use her services again if we ever need to move, as I prefer not to send my dog in a cargo flight.

Ann

1 week ago

Haley just transported my 2 cats from Fl to OR with care and compassion. I have absolutely no negative words here. She is the best!

Diana

3 weeks ago

Oh my goodness - where to start?!?! Hayley was AH-MA-ZING with my crazy little boy!!! She kept me posted and sent pictures to keep me updated on "the happenings" of the long journey from CALIFORNIA to FLORIDA. I can't say enough great things about Hayley and would happily recommend her to anyone who needs to transport their pet - if I could give her more than 5 stars I would!!!!

Camille

2 months ago

Haley and her team made this experience so easy for me and my pup. Niki was amazing and kept me updated every step of the way. Major thanks for taking care of my baby and getting her to me safely. I would absolutely use their service again and would recommend them to anyone.

Shannin

2 months ago

Oh my goodness I’m totally satisfied with the care of my Sugar baby. Hayley did an amazing job and she keep me informed from beginning to end of her service. I would recommend 100/100! He love for animals and her professionalism are top notch! She’s a joy and true blessing!!!

Adam

1 month ago

Very happy with the transport I’ll definitely recommend to my Friends.

Marvelle

1 month ago

Overall Hayley’s service was great! I highly recommend her! Thank you for transporting my Cody!

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