Trusted transport that delivers peace of mindTrusted transport that delivers peace of mind

Girl and her pet dog

CitizenShipper is the trusted, affordable way to transport your beloved pets and most valuable items. Connect with a fleet of background-checked and feedback-rated drivers in just minutes.

Listing your shipment is always fast, free and easy.

14 years
Of industry experience.
90% of transport listings
Receive a quote in less than 10 minutes.
100,000,000+
Miles driven by qualified transporters.
50 states
CitizenShipper proudly serves the nation.
Happy dog owner with her pet.
Happy dog owner with her pet.

How CitizenShipper works

No matter what you’re transporting, CitizenShipper has got you covered. We connect you with professional drivers eager and able to meet your requests.


Here’s how.

Step #1: List your transport for free

You’ll describe your pet or the item you’re transporting, where it’s located, and where it’s going. Just fill out this form, which takes about two minutes.


Don’t limit yourself to pick-up and drop-off information — include every last detail that you think might be relevant. Does your kitty need cuddles every three hours? Maybe your boat’s coating is especially sensitive to humidity? The more info you provide, the better we’ll be able to match you with the perfect transporter.

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Step #2: Select your favorite driver

As soon as you list your transport, we send it to a fleet of expert drivers that fit your criteria. Within minutes, you’ll receive messages and quotes for free.

Drivers on CitizenShipper are always pre-screened, ID-verified and background-checked. Read more about our screening process here. We also cover pet transports with a $1,000 Pet Protection Plan and access to 24/7 televet care.

Drivers on CitizenShipper love pets as much as you do and are eager to spend time with your best friend!


Each transporter’s credentials and experience are listed in their CitizenShipper profile. We strongly encourage you to consider this information when choosing which of them to hire. Check out their average rating on a five-star scale, or go through the reviews left by their previous customers. You can also compare their achievements, completed shipment numbers, and cancelation rates. Ultimately, the decision is yours to make. We notify you by email or text message of each bid, leaving you the freedom to choose the transporter that best meets your requirements.

PJ's Transport Service

Trinity, TX

31 months on CitizenShipper 85 completed shipments Cancellation rate: 0%

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Step #3: Stay in touch with your driver

Before and after accepting a bid, you’ll chat with your driver at your convenience. Feel free to discuss any questions you have or details that are unclear with full transparency!


Want a better offer or different terms of payment? The transporters are open to negotiations. How about regular check-ins while your shipment is en route to provide peace of mind? Not a problem. Last-minute changes or clarifications? Transporters will do their best to accommodate you.

Most customers, especially in pet transport, appreciate drivers that communicate in an open and forthright manner. You’ll find this factor reflected in ratings and review scores. For our own part, we strive to maintain the same standards; feel free to contact us at any time.

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Step #4: Rate and review your experience

We’re focused on building a vibrant community. Shipping customers rely on each other by sharing their experiences and promoting those drivers who’ve earned their trust. You’ll find thousands of reviews talking about what works and what doesn’t. They’re all 100% genuine and traceable to the original transport.


Our door-to-door delivery process encourages interaction between the transporter and the customer. Once the shipment arrives, you’ll be able to hear how the trip went — maybe even share photos or videos. In return, we hope you’ll take the time to rate and review your driver. By letting us know how well they have performed, you contribute to the platform’s continual improvement. The best drivers keep rising to the top, and new customers get a better idea of what to expect.

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Charlette Small
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CitizenShipper: A Great Choice
Was in a tizzy about getting my newly adopted puppy to me from OH to MT. Didn't realize he was a "snub nose" breed and couldn't fly in cargo. Started intense and avid research. So glad I found CitizenShipper. I had control in my decision in reviewing the offers which came in, selecting my transporter based on my personal needs/criteria...
Melissa Chenevert
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I had my puppy ship from Illinois to Georgia. The driver was very courteous he kept me informed with calls text and pictures of my puppy along the way. I highly recommend them.
puppy asleep
puppy looking
Germaine Danielle Stone
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Couldn't ask for a better experience. Tobey was fantastic the entire transition. The entire experience went smoother than I could have imagined.
shy husky
husky puppy
Alison Sinnott
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Listed a trip for a service dog
Listed a trip for a service dog for a trip from Florida to New York and had 5 quotes within 15 minutes. Very easy to use website and a LOT of choices!
Maya Emelle
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The best pet delivery service
Reliable dependable and accommodating beyond expectations would definitely use them again! Erica& Bill sent photo updates throughout the journey from Danville, CA to Los Angeles, CA
Angelina Sudakova
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I didnt realize you could basically pay…
I didnt realize you could basically pay people to ship things. I needed to get my 12 year old pup to Maryland from Oklahoma, but I was about to move to the complete other side, California. Flying her only gave me nightmares. The site is well constructed and you put in your details, and drivers bid on the shipment. You can then review the shippers profiles and pick the one that best fits you. My driver and I had a miscommunication at first, but he quickly fixed it and gave me some of my money back for the mistake. Overall, a great service.

We’ve got you covered

Top-rated, industry-leading transport

CitizenShipper is the highest 5-star-rated transport marketplace in the world.

Booking Assurance Guarantee

Rest easy with refund protection, driver replacement guarantee and dedicated support.

$1k Pet Protection Coverage

CitizenShipper is the first and only transport platform that covers every journey with a $1,000 Pet Protection Plan. Your pet’s safety and comfort are always #1.

Drivers you can trust

Enjoy peace of mind with stringent background checks, detailed profiles and direct contact with every driver.

Stellar customer support

Our team responds to questions 324% faster than the industry average!

Ready to give it a try?

Click below to list your transport completely free ‌and receive quotes from vetted, qualified drivers in minutes!

For additional information, please consult the FAQ or browse through our Help Center articles.
You can always drop us an email at support@citizenshipper.com.

Also check out our blog for advice on choosing the right driver, first-time pet transport tips, and much more!

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