Lucas East-West flight nanny logistics

I can’t thank Kevin and Cherie enough for safely flying our new pup from New York to San Diego—especially given how terrible the weather was in NY. They accommodated me at the very last second and were incredibly helpful and responsive whenever I had questions. They truly go above and beyond to ensure your fur baby is delivered safely and on time. Thank you so much for everything—I genuinely appreciate you all!

Most friendly, trustworthy couple. Kept in constant touch throughout the journey and sent pictures. Would recommend 10/10

Cher and Kevin were able to help me through a truly difficult time. They were able to get my cat back from my ex wife and bring him to me and it only took 2 days from when I booked them to get him! He was happy and healthy, I can’t thank them enough! Thank you both for bringing him to me so quickly!

Cher was very professional and punctual, she even delivered my puppy earlier than expected. The puppy arrived in great condition, and communication with both me and the breeder was smooth. They were transparent throughout the process, didn’t change the price after confirming the bid, and handled any issues quickly. I’m very happy I chose them and would definitely recommend!

This lovely couple was so amazing and informative about this whole process. They communicated amazingly throughout everything. I was extremely Nervous since my cats were a bit older and very scared of most things but they got my boys here safely and happily. I can not have asked for this whole process to go more successfully!

Great service. Really good communication throughout the process. My rabbits did very well on the trip.

Kevin transported my anxious cat Poshie from NY to CA with love and care ! I’m so glad I chose Cherie and Kevin to take care of her during such a big move. I was worried about her but Kevin took her out for breaks from the carrier and reassured me that she was doing ok.

I recently used LUCAS EAST-WEST LLC to transport my dog from a breeder in Sacramento, CA to Philadelphia, PA, and I couldn’t be more pleased with their service. From the start, communication was excellent. They were transparent, responsive, and willing to work with me on pricing to fit my budget. We did encounter a hiccup along the way due to an issue on my end, but they handled it with patience and understanding. They kept in touch throughout the process, providing updates and reassurance, which really put my mind at ease. Their professionalism, flexibility, and genuine care for both the customer and the animal being transported truly stood out. My dog arrived safe, healthy, and on time. I highly recommend LUCAS EAST-WEST LLC for anyone looking for reliable, communicative, and compassionate pet transport services. Thank you so much!!!!!

I had an incredible experience working with Kevin and Cherie. From start to finish, they were communicative, professional, and genuinely caring. They kept me updated every step of the journey with photos, messages, and flight details, which gave me total peace of mind. My pet arrived safe, calm, and happy — it was clear they were well cared for the entire time. Cherie handled everything with such kindness, and their love for animals really showed. If you're looking for someone reliable, compassionate, and experienced to transport your pet, I highly recommend. I would absolutely trust them again in the future!

Very satisfied with the service. Kevin and Cherie were able to pick up my two cats from a boarding service in New York and fly them to San Diego. Communication and hand off was great.