Lucas East-West LLC (flight nanny logistics)

I had an incredible experience working with Kevin and Cherie. From start to finish, they were communicative, professional, and genuinely caring. They kept me updated every step of the journey with photos, messages, and flight details, which gave me total peace of mind. My pet arrived safe, calm, and happy — it was clear they were well cared for the entire time. Cherie handled everything with such kindness, and their love for animals really showed. If you're looking for someone reliable, compassionate, and experienced to transport your pet, I highly recommend. I would absolutely trust them again in the future!

They did great! Got Him to me in one piece! And they took such cute photos!

Thank you for delivering Lumi safely , accomodating and working on our preferences and for the updates and reassurances! Appreciate you both!

I can't say enough wonderful things about Kevin and Cherie! They were absolutely amazing to work with while transporting our dog, Steve, from Hawaii to Vegas. From the very beginning, they made us feel so at ease about the entire process. Moving a pet across such a long distance can be stressful, but they handled everything with professionalism, care, and genuine kindness. Kevin and Cherie communicated with us every step of the way—letting us know exactly what to expect, what we needed to prepare, and ensuring Steve was comfortable throughout the journey. They even sent updates with pictures of Steve along the way, which was such a nice personal touch that really showed how much they care about the pets they transport. What really stood out was how patient and understanding they were when we had questions or concerns, always taking the time to explain things thoroughly. They were also flexible with our scheduling, making sure Steve’s transition went smoothly from start to finish. When Steve arrived in Vegas, he was calm, happy, and clearly well taken care of. You can tell Kevin and Cherie love what they do, and they’re passionate about providing top-notch service for both the pets and their owners. If you need a reliable, caring team to transport your furry friend, Kevin and Cherie are the ones to trust. Highly recommend!

Seemless transaction great communication would use again

I can’t say enough good things about this transport team. After a disastrous experience with another provider, I reached out to them in a pinch—and they delivered flawlessly. From the very beginning, they communicated like true professionals: clear updates, prompt responses, and detailed information at every step. They even sent me an official invoice and followed up via email without me having to ask—just totally organized and respectful. They treated my dogs with care and kindness, and I could tell throughout the process that they knew exactly what they were doing. I never felt in the dark, and they made a stressful situation feel manageable and safe. My dogs just arrived home happy, healthy, and calm—what more could I ask for? This team is everything a pet transporter should be. I would hire them again in a heartbeat. My parents couldn’t stop telling me what nice people they were and how comfortable they felt having them drop off the dogs to our home!

Cherie and Kevin were literal life savers for our family! We needed somebody to transport (fly) our cats from Los Angeles to Virginia Beach and they did it without hesitation. They are honest, kind, reliable, and we would definitely hire again. Our cats arrived without any issues and we are so lucky we found them!

Kevin & his wife were incredible! We are in a more remote area and they really went the extra mile to get our puppy to us safely. He arrived very happy and I can tell he was well cared for!

Amazing service and took care of our baby girl during transport! Very good with communication and updating throughout transport. 1000/10 would recommend for any pet transports! Mahalo nui

Affordable, reliable, quick, caring, and a strong family ethic makes this company stand out among all others. Their communication is above expectations and you can feel safe that not only are you getting the best price, but the best service for your pet and family. I cannot say enough positive things about this company. Quick delivery, outstanding care of the puppy and unlike some larger companies, this one actually cares about the care and safety of the puppy while remembering a puppy can bring such joy to those in need. Use this company and look no further. I don’t normally write reviews, however this company is beyond outstanding. If you want a company that you can trust and will do whatever it takes to me sure your happy, this is the one. They are simply the best! Thank you so much to kevin and Cher who went so far beyond to help the puppy I got get to his forever home. This was my mother who had recently had a large stroke. They went so far above my expectations, that it’s hard to find words for how much they care and how big their hearts are. I thank them with all my being. Choose them because they simply are the best and the price is amazing as well. This is a more than fair company and I thank them for making the process as stress free as possible and also bringing such joy to a woman that has been through a lot. No need to look at any other company, they are by far the best! Do this with confidence as they are such kind people. With regards, Todd