CitizenShipper Reviews:
What 75,457+ Customers Say

Shipment from Winter Haven, FL to Sandy, UT

This was a difficult process for me. Set up transport with another driver. The person was solely concerned about payment. Made me so uneasy that I ended up canceling her. Christina from the beginning of process made me feel at ease. She sent pictures and text during the transport. Kept me informed and up to date on during process. Only the day of pickup is when she mentioned of payment. I felt comfortable leaving my Boson Terrier with her. I would difinitly use her services again if I needed to. Thank you very much for bringing him home safe.

Shipment from Wheaton, IL to Los Angeles, CA

I highly recommend Tim to transport your pup! We hired him to transport our sheepadoodle from Chicago to LA after learning that she was too tall for her crate and she would be unable to fly on American or any other airline due to her size. Tim was super responsive, sent multiple pictures during the transport, and he even arrived 1 day early. If we ever need a pet transport again, I would hire him! Thank you again!!!

Shipment from Albuquerque, NM to Rexburg, ID

Almost 5 stars. One of my two batteries was destroyed and I’m disabled and don’t have the energy to claim with them or afford replacement.

Shipment from Iowa City, IA to New York, NY

Amazing experience! They helped transport my pet from Iowa to NYC and everything was perfect. Super fast, professional, and they kept me updated the entire time. I really felt supported throughout the whole process. I’m so grateful and highly recommend them!

Shipment from Biloxi, MS to New York, NY

Amazing service from start to finish. They took incredible care of my dog, updated me throughout the trip and sent pictures. He arrived safely and was happy! Truly amazing service and great team. Thank you again.

Shipment from Calexico, CA to Valrico, FL

From start to finish, the service was outstanding. They kept me updated every 3-4 hours with pictures and videos, and it was obvious they genuinely cared about my dogs throughout the entire trip. Arya and Sansa arrived happy, healthy, relaxed, and in great spirits. Moving pets across the country is stressful, but they made the entire experience smooth and gave me peace of mind every step of the way. Their communication was excellent, they treated my dogs like family, and they delivered exactly when they said they would. I couldn’t have asked for a better experience. If you’re looking for a trustworthy, caring, and professional pet transport company, I highly recommend them. Thank you for taking such great care of my girls!

Shipment from Cumby, TX to Urbana, OH

Took great care of our puppy, even with the long distance they got her here in the perfect amount of time! Very affordable as well! Genuinely a great experience for the first time!

Shipment from Morgan Hill, CA to Gastonia, NC

Robert was informative and delivered our pup early. Sent frequent updates along the way.

Shipment from Deerfield, MI to Crozet, VA

Very responsive and provided updates throughout travel. Thank you for bringing us our new puppy!!

Shipment from Redding, CA to San Francisco, CA

Howard was very kind and easy to communicate with, and he brought my kitten home safely. He also shared his location while on the road, which was very reassuring. This was my first time using this platform so I was nervous - but I’m so happy I trusted him with my kitten. I 100% recommend him!

Shipment from Lantana, FL to Tomball, TX

Sean did an outstanding job delivering my boat. From the moment he picked it up until it was safely delivered, he kept me informed every step of the way. His communication was excellent, providing regular updates and giving me complete confidence that everything was going smoothly. He handled my boat with care, was professional, reliable, and delivered it exactly as promised. If you’re looking for someone you can trust to transport your boat, I highly recommend Sean. I wouldn’t hesitate to use his services again.

Shipment from Augusta, GA to Seattle, WA

If you are thinking of booking with them, DO IT! Hayley transported our pup from georgia to washington and it was amazing the entire way! we had frequent updates and etas! Our pup was spoiled from pick up to drop off! I wish I could rate higher than 5 stars, I would!! Amazing experience and I will forever recommend this company!

Shipment from Duluth, MN to Lenexa, KS

This illegal broker subcontracted my shipment on CitizenShipper to an unaccountable third-party driver. The driver extorted a higher price upon delivery, broke expensive items, and hid behind a useless insurance policy. They stalled the resolution past the 30-day window to block disputes and refuse all accountability.

Shipment from Phoenix, AZ to Chicago, IL

We had an excellent experience with this pet transport team—their communication was outstanding and kept us updated throughout Mike’s journey from Arizona to Chicago, giving us real peace of mind. Mike was clearly treated with genuine care and arrived relaxed, happy, and well looked after. We would absolutely trust them again and highly recommend their safe, compassionate, and professional service.

Shipment from Clearwater, FL to Miami Shores, FL