Cat Transport Reviews: What Cat Owners Say

Many cat owners start their review by admitting they were nervous about the trip. What follows is often about the updates: photos, texts, and location from a transporter who kept them posted. Owners write about kittens going to new homes, multi-cat relocations, and choosing the road over airline cargo. Below are the most recent cat transport reviews, unfiltered, each with the transporter, the route, and the owner's rating.

8,331 reviews of cat transports · 4.9 out of 5 average rating

Showing the 30 most recent reviews at every rating. Statistics include all reviews in this category.

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CitizenShipper connects customers with independent transporters. These reviews describe customers’ completed bookings through the platform. Review text is published with email addresses removed.

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Cat transport video testimonials

Jennifer B.

She drove four of my cats from California to Florida in record time and got them to me safe and sound, and I was overjoyed.

Transcripts of the video testimonials above

Jennifer B.

Recorded

So I booked through citizenshippers and with a woman named Casey from Sit, Stay and Go and she was amazing. She drove four of my cats from California to Florida in record time and got my cats safe and sound to me and I was overjoyed. She was great. Texted me along the way, sent pictures, let me know that my cats were fine and doing well. Well. And I couldn't have been more pleased. I also tipped her paying her the balance and she informed me that no one ever tips them. So I'm surprised that for people that take care of your fur babies, you don't give them extra love for taking care of them. But I happily gave her an extra tip because she deserved it. Casey at Sit, Stay and Go is amazing.

Latest cat transport reviews

Won by Mari Leon for $799.00

Shipment from Atlanta, GA to Seattle, WA

Mari was fantastic - responsive, reasonable, courteous, and flexible. A potentially scary cross-country endeavor was a breeze thanks to Mari.

Reviewed by Two

Atlanta, GA → Seattle, WA

Won by Tyler and Arwen for $1,000.00

Shipment from West Fargo, ND to Spokane, WA

Gave me daily updates and got her home quickly, safe, and well taken care of. Highly recommend for pet transport!

Reviewed by Samantha

West Fargo, ND → Spokane, WA

Won by Rolling with Rover LLC for $485.00

Shipment from Mundelein, IL to Knoxville, TN

Great with communication and giving updates!

Reviewed by Misty

Mundelein, IL → Knoxville, TN

Won by Purrrfect transport for $650.00

Shipment from Peoria, IL to Greensboro, NC

great driver great service

Reviewed by hassan

Peoria, IL → Greensboro, NC

Won by Pacific Northwest Pet Express for $750.00

Shipment from Rosemead, CA to Austin, TX

Melissa did a great job with communication and was very friendly. Highly recommend!

Reviewed by William

Rosemead, CA → Austin, TX

Won by Not a Test Delivery Service for $225.00

Shipment from Atlanta, GA to Windrow, TN

Absolutely perfect! TY so much.

Reviewed by Leslie

Atlanta, GA → Windrow, TN

Won by Home Sweet Home Pet Delivery! for $1,050.00

Shipment from Spring Hill, TN to Skowhegan, ME

Terry is absolutely wonderful!! I was kept informed in a timely manner and am so happy my brother’s cat made it to her new home. Thank you so very much!!

Reviewed by Joy

Spring Hill, TN → Skowhegan, ME

Won by K9Lives Transport LLC - East Coast Specialists for $700.00

Shipment from Queens, NY to Atlanta, GA

Thank you for everything!

Reviewed by g

Queens, NY → Atlanta, GA

Won by Ellen Mallory for $320.00

Shipment from Farmville, VA to Orange Park, FL

Stephanie and Ellen were wonderful! They really went out of their way to help transport a new kitten of mine. They even took care of him overnight! They gave me constant updates and shared their location. Will definitely use them again!

Reviewed by Rebecca

Farmville, VA → Orange Park, FL

Won by Laura Long for $200.00

Shipment from Ruskin, FL to Daytona Beach, FL

Laura is an absolute Angel, I had 2 cats and 4 kittens that needed to be transported and she helped get them calm into carriers and got them safely to their new home! I highly recommend her for pet transport

Reviewed by AHMAD

Ruskin, FL → Daytona Beach, FL

Won by Tyler and Arwen for $1,000.00

Shipment from Idaho Falls, ID to Lexington, KY

Absolutely wonderful team! Very professional amd great communication throughout tye process. Thank you for taking such excellent care of my parents' cat.

Reviewed by K

Idaho Falls, ID → Lexington, KY

Won by La familia animal transport and more for $646.00

Shipment from Miami Beach, FL to New York, NY

This was one of the easiest moves I’ve made. The hardest decision was parting with Leo during the move. He was unable to travel with me due to Amtrak’s pet policy. I was extremely excited when I found La Familia! They kept me in the loop with videos and pics of Leo. When he arrived he was happy to see me and he was not stressed out like I thought he would be. I would definitely recommend anyone needing to have their pet transported use this company. 🐈

Reviewed by Antoine

Miami Beach, FL → New York, NY

Won by Charlie Ferrell for $150.00

Shipment from San Antonio, TX to Dallas, TX

I couldn’t be happier with the service I received! This was my first time using the website, so trusting someone with my cat was difficult at first. However, he quickly earned my trust through his kindness, professionalism, and excellent communication. He delivered my cat safely from San Antonio to Dallas in just one day. Throughout the entire trip, he was incredibly kind, patient, and caring with her. He made sure she was comfortable, tended to her needs, and treated her with so much gentleness and respect. He also kept me updated throughout the journey, which gave me peace of mind knowing she was in good hands. You can truly tell that he cares about the animals he transports and takes his responsibility seriously. I’m so grateful for the wonderful care he gave my cat and for making the whole experience stress-free for me. I would absolutely recommend him to anyone needing safe, reliable, and compassionate pet transportation. Thank you so much for taking such great care of my girl! ❤️🐾

Reviewed by Aniyah

San Antonio, TX → Dallas, TX

Won by Not a Test Delivery Service for $300.00

Shipment from Orlando, FL to Sandy Springs, GA

Really awesome folks, took super well care of my kitten! Thank you so much!!

Reviewed by Abbas

Orlando, FL → Sandy Springs, GA

Won by Apple Pet transport for $1,500.00

Shipment from Pullman, WA to West Lafayette, IN

Sharon was quick, responsive, and got my two cats across the country safely! Sue was great to work with and helped me out a ton!!

Reviewed by Jason

Pullman, WA → West Lafayette, IN

Won by Lucas East-West flight nanny logistics for $2,800.00

Shipment from Charlotte, NC to Long Beach, CA

I cannot say enough good things about Kevin, Cherie, and Ari and the care they showed my four cats during their cross-country move from North Carolina to California. I was already incredibly nervous about moving my cats because they are truly my babies, they each have very different personalities, and travel is stressful for them. Ari was actually the first person I met in the process. She picked my cats up from me, helped care for them during boarding, and then accompanied them during the transport as well. Kevin and Cherie were equally involved throughout the journey, and together they made me feel like they genuinely understood how important my cats were to me. They not only transported my cats, but also boarded and cared for them as part of the process, which meant I was trusting them with my entire little furry family for an extended period of time. From the beginning, I felt like they treated that responsibility with the seriousness and compassion it deserved. And then the trip decided to become an entire adventure...Their original flight was impacted by a bird strike and ultimately canceled, leaving them stranded in Houston with my four cats while they waited for another flight to Los Angeles. That was an incredibly stressful situation, but Kevin, Cherie, and Ari were amazing. They stayed with my babies, kept me updated, reassured me that they were okay, and continued caring for them through circumstances completely outside of anyone’s control. They were essentially stuck in that airport right alongside them and never once made me feel like my cats were an inconvenience. By the time they finally arrived in California, everyone had been THROUGH IT, but my babies were safe, cared for, and finally home with their mama. And honestly, the biggest testament to the care they received was how quickly they settled into their new home once they were back with me. Transporting someone’s pets requires so much more than simply getting them from Point A to Point B. It takes patience, compassion, responsibility, flexibility, and the ability to stay calm when the unexpected happens. Kevin, Cherie, and Ari demonstrated all of that. I am incredibly grateful to all three of them for caring for my cats during boarding, navigating one heck of a travel ordeal, and ultimately getting all four of my babies safely across the country and home to me. I would absolutely trust Kevin, Cherie, and Ari with my pets again and would recommend them wholeheartedly to anyone who needs someone to care for their animals like they actually matter, because it was very clear throughout this entire experience that mine did. ❤️🐾

Reviewed by Danielle

Charlotte, NC → Long Beach, CA

Won by The Woof Line LLC for $500.00

Shipment from Norfolk, VA to Norfolk, VA

Excellent communication and very efficient! She sent photos and updates during the trip and made the process easier on me and my cats. Highly recommend!

Reviewed by Aisha

Norfolk, VA → Knoxville, TN

Won by Smith & Son’s Pet Transport LLC for $300.00

Shipment from Sterling, VA to Mount Pleasant, SC

They were excellent! Great communication and pictures!!

Reviewed by Tracy

Sterling, VA → Mount Pleasant, SC

Won by TC VIP Pet Transport for $700.00

Shipment from Austin, TX to Ann Arbor, MI

Carl was great with our dog. He communicated updates regularly and texted pictures of her. They arrived timely and she was obviously comfortable with him and in great shape.

Reviewed by Lindsey

Austin, TX → Ann Arbor, MI

Won by Nederhoff Transport Services for $150.00

Shipment from Adamsville, OH to Indianapolis, IN

Friendly, nice person.

Reviewed by Alexia

Adamsville, OH → Indianapolis, IN

Won by Jazzys Pet Care LLC for $1,699.00

Shipment from Las Vegas, NV to Gonzales, LA

Great service, super easy to book and got a driver to respond within an hour. My cats arrived sooner than anticipated. I was so happy.

Reviewed by Donna

Las Vegas, NV → Gonzales, LA

Won by Certified Vet Tech Transport for $650.00

Shipment from Sterling, VA to New York, NY

Jason and Shannon were amazing. Great to communicate with, very reliable and I love that they are vet techs. Can recommend fully & would book again. Thx so much!

Reviewed by Jeanette

Sterling, VA → New York, NY

Won by Lion and The Lamb Transport for $195.00

Shipment from Branson, MO to Salina, KS

Such a great experience! They were kind, communicative, and took amazing care of my kitten during the trip. She arrived safe, happy, and comfortable. I’m so thankful and would definitely recommend them! ❤️🐾

Reviewed by Keira

Branson, MO → Salina, KS

Won by Safe & Personalised Pet Transport for $500.00

Shipment from Los Angeles, CA to Turlock, CA

Olha helped me by picking up my 2 cats from the airport in Lax and dropping them off for me, she was helpful and patient even though flight delays. She was overall very helpful and took great care of my pets and showed her love for animals and experience through her diligent work .

Reviewed by Christine

Los Angeles, CA → Turlock, CA

Won by Bark and Ride Pet Transport for $400.00

Shipment from Elizabeth, NJ to Hampton, VA

I was very satisfied with my driver Lexie she did a fantastic job in transporting Saru from Elizabeth,New Jersey to Hampton Virginia and seeing that she started in Indiana to upstate NY and then onto Virginia. High Fives ✋ to her!!!!

Reviewed by Selwyn

Elizabeth, NJ → Hampton, VA

Won by Lion and The Lamb Transport for $295.00

Shipment from San Antonio, TX to Galveston, TX

I had an excellent experience with lion and the lamb transport! I was needing a last minute transport to bring a kitten back to me and Taylor reached out and saved the day! I immediately felt at peace and trusted her to pick up the kitten and bring it back home and she was phenomenal! My kitten arrived in great spirits and clean. She communicated well and gave lots of updates and even photos along the way. I will definitely use her again if I’m needing a transporter!

Reviewed by Meagan

San Antonio, TX → Galveston, TX

Won by Dependable Driver Solutions LLC for $1,205.00

Shipment from Houston, TX to St. Louis, MO

It could not have been an easier process. The driver was very conscientious in giving multiple updates throughout the day long drive. My cats arrived safely and were very relaxed. I will definitely use again if the need arises.

Reviewed by Mark

Houston, TX → St. Louis, MO

Won by A Pawsitive Journey LLC for $1,000.00

Shipment from New York, NY to New Orleans, LA

Leani was very communicative and took good care of my two cats on a long road trip!

Reviewed by Mackenzie

New York, NY → New Orleans, LA

Won by HappyFetch Delivery LLC for $550.00

Shipment from Stewartstown, PA to Levittown, NY

Excellent experience. Shipper took very good care of my pet during transport and kept me notified the whole way.

Reviewed by Jean

Stewartstown, PA → Levittown, NY

Won by Lois Rapanotti for $300.00

Shipment from Elmira, NY to Darby, PA

Hey, you! Yeah. you! Scrolling through your bid offers stressed out worried about how you're going to get your fur baby picked up and delivered to you! Look no further! When I tell u Lois is the one, I mean it from the bottom of my heart! This lovely lady! Cut through all the noise, all the promises, all the retracted bids, all the uncertainty, all the crap lol and gave me advice that I needed to get this show on the road. Pun intended. She told me to tell the people who had my fur baby to hold her one more day and that someone would be there to pick her up in the morning and that that someone would be her. We finalized the bid, locked in on the details, made sure additional fees and business hours were alignment. Lois sent tracking information without me even asking for it. That's what i call Bless-ed Reassurance:). Took the photo I requested to ensure that the correct kitty cat was being picked up. Did a cash transaction that was needed for my fur baby to be released from the shelter. Secured my fur baby in a pink crate lined with a towel for her comfort for the long journey home. Then Lois safely and quickly transported my fur baby home and ended a saga that had been going on for quite some time. She also filmed the glorious and joyous homecoming and sent it to me to enjoy! Lois restored joy to our hearts, love to our home, and our fur baby back to our arms again. If you don't book with Lois you would be a fool. Look no further. Book no further. Choose Lois for your Citizen Shipper needs! Sincerely, Boo Boo Tiger's Momma

Reviewed by Nigeria

Elmira, NY → Darby, PA

Cat transport questions

What do cat owners say most often in CitizenShipper reviews?

Of the 500 most recent cat transport reviews, published from February to October 2026, 96% are five stars, 41% mention photo, text, or live-location updates, 48% praise communication, and 13% mention feeling nervous before the trip. Many owners describe feeling nervous before the trip and reassured by regular updates, and some describe a cat that arrived calm and comfortable.

Is ground transport better than flying for a cat?

For moves within the US, ground transport is the more common choice because it avoids airline cargo, layovers, and breed restrictions. A ground transporter can keep your cat in its own carrier, stop for food, water, and litter breaks, and send updates along the way. Flying can still make sense when the timeline is too tight for a road trip. See pet transport safety practices for what good ground transport includes.

Can one transporter move several cats, or a cat and a dog, together?

Yes. List every animal in one post so transporters can quote the whole group and plan space for each carrier. Ask the transporter how they keep animals separated, and whether other pets will share the vehicle on a shared route.

How do I choose a cat transporter on CitizenShipper?

Read the transporter's reviews from other cat owners, check the verification badges on their profile, and message them before you book. Ask how they set up carriers, how often they stop for litter and water, how they send updates, and whether they've taken CitizenShipper's free, vet-reviewed transport safety course. Your messages stay on record in CitizenShipper's messaging system.

What happens if my cat transporter cancels?

If you booked through CitizenShipper's secure checkout, the Booking Assurance Guarantee applies. If the transporter cancels within 5 days of pickup, you get a full refund of the booking fee. If they cancel earlier, support prioritizes finding you a replacement. If you paid the transporter through Secure Payments, that money is held in escrow and can be refunded in full. Contact support within three days of the cancellation, and see how payments and refunds work.

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