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Dog Transport Reviews: What Dog Owners Say

Dog owners who book through CitizenShipper talk most about hearing from their transporter along the way: photos, texts, and live location from pickup to drop-off. They write about puppies going home from breeders, family dogs on long-distance moves, and dogs that couldn't fly cargo. Below are the most recent dog transport reviews, unfiltered, each with the transporter's name, the route, and the owner's rating.

57,878 reviews of dog transports · 4.9 out of 5 average rating

Showing the 30 most recent reviews at every rating. Statistics include all reviews in this category.

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CitizenShipper connects customers with independent transporters. These reviews describe customers’ completed bookings through the platform. Review text is published with email addresses removed.

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Latest dog transport reviews

5 out of 5 stars

Shipment from Spring, TX to Beaufort, SC

Spring, TX → Beaufort, SC

Kelly was absolutely incredible with my boy, Thomas. He is an anxious dude but she was amazing with him and always took the best care of him. She sent tons of photos and was super quick with updates and responses! Would love to use her services again

Reviewed by Ciara

Transporter: Webb Transport and Delivery Services, LLC

2 out of 5 stars

Shipment from Bolingbrook, IL to Lewisberry, PA

Bolingbrook, IL → Lewisberry, PA

Unacceptable level of communication and unacceptable delivery. How would anyone like to receive a new pet at 11:30 at night? I think not! It is evident that prior planning is secondary to profit and stress on the animals.

Reviewed by Neil

Transporter: Nederhoff Transport Services

5 out of 5 stars

Shipment from Apple Creek, OH to Bartlett, IL

Apple Creek, OH → Bartlett, IL

A true blessing to work with! Rikki is very honest kind and committed to helping families feel secure and trusted when finding their Newest “FurBaby”. Not for a second did I feel uncomfortable with her service. Thanks again Rikki, best of luck to you! 🐾🐶

Reviewed by Rafael

Transporter: Lucky Dog Transport

5 out of 5 stars

Shipment from Wellington, FL to Tucson, AZ

Wellington, FL → Tucson, AZ

So happy with Mindy helping us at the last second! She was very professional and communicative, would highly recommend!

Reviewed by Andrew

Transporter: Mindy Hernandez

5 out of 5 stars

Shipment from Aiken, SC to Winchester, CA

Aiken, SC → Winchester, CA

Paul handled our pup transport perfectly. It was a coast to coast delivery and Paul was flexible with timing, affordable with pricing, effective with constant communications regarding our pup. Thankful we found him. Reach out to him...310.948.6324

Reviewed by EHC

Transporter: Paul limback

5 out of 5 stars

Shipment from Pinedale, WY to Wiggins, CO

Pinedale, WY → Wiggins, CO

I couldn’t recommend Taylor enough! She made us feel so comfortable and kept us informed the entire time. She sent us photos along the way and arrived right on time. She was easy to schedule with.

Reviewed by Rachel

Transporter: Lion and The Lamb Transport

5 out of 5 stars

Shipment from Summerville, SC to Allen, TX

Summerville, SC → Allen, TX

Gloria was amazing! She updated us and she delivered our baby in a short time manner. She was well taken care of and fed properly!

Reviewed by Kate

Transporter: gloria smith

5 out of 5 stars

Shipment from Brainerd, MN to Rural Hall, NC

Brainerd, MN → Rural Hall, NC

We had a great experience with this transport company! They delivered our new GSP puppy all the way from Minnesota to North Carolina, and everything went smoothly from start to finish. Communication was great throughout the trip, and most importantly, our puppy arrived safe, happy, and well cared for. You can tell they genuinely care about the animals they’re transporting, which gave us a lot of peace of mind with such a long trip. We really appreciate them taking such good care of our newest family member and would absolutely recommend them to anyone needing pet transportation. Thank you for getting our pup home to us safely!

Reviewed by Ricky

Transporter: Bone Creek Ranch & Transport

5 out of 5 stars

Shipment from Willow Springs, MO to St. Louis, MO

Willow Springs, MO → St. Louis, MO

We cannot thank Lacey and Larry enough for transporting our little puppy to the airport so we could safely pick him up! From the very start, they treated him with so much love, care, and attention. Handing one’s pet over for transport can be stressful, but they put our minds completely at ease. They were incredibly careful, gentle, and loving every step of the way. Our little guy arrived happy and ready for our reunion. If you need someone who truly cares for animals like their own, this wonderful couple is absolute perfection. 5/5 stars!

Reviewed by Dee

Transporter: Streamlined w/Lacey

5 out of 5 stars

Shipment from Atlanta, GA to Eugene, OR

Atlanta, GA → Eugene, OR

Robert was awesome to work with. We had to have our son’s dog picked up in Georgia and brought to Oregon due to a military deployment. He made the process easy and kept us up to date with photos and location along the way.

Reviewed by Tami

Transporter: Robert Daniel

5 out of 5 stars

Shipment from Broussard, LA to Waterville, ME

Broussard, LA → Waterville, ME

Great experience with a multi-day transport. She kept in communication daily with texts and photos which was greatly appreciated.

Reviewed by Kandi

Transporter: Happy Tails Pet Transport

5 out of 5 stars

Shipment from Miami, FL to Portland, ME

Miami, FL → Portland, ME

I’m 100% confident that Warsney takes the best care of my dogs when traveling. So much so that I’ve hired him again to transport 6 of my island dog’s puppies from Miami to Maine. From retrieving my dog from Miami customs to multiple potty breaks, my girl arrived happy and safely. I recommend Warsney Pet Transportation 1000%! -Angela

Reviewed by Angela

Transporter: Vom Warsney LLC

5 out of 5 stars

Shipment from Los Angeles, CA to Buffalo, NY

Los Angeles, CA → Buffalo, NY

Snowball was great! He made the trip very quickly and made sure to send us pictures and location consistently as well as letting us know how Spec was doing and eating. So glad my pup made it safe and is now re-united with family.

Reviewed by tammy

Transporter: snowball

5 out of 5 stars

Shipment from Malibu, CA to Doraville, GA

Malibu, CA → Doraville, GA

Hayley drove my two dogs across the country and was wonderful!! She kept me updated the whole way with photos several times a day. She's warm and friendly, my pups loved her right away, and she took great care of each of them. We've already booked her again. Highly recommend!

Reviewed by Lisa

Transporter: Hayley's VIPaws Express LLC

5 out of 5 stars

Shipment from Milton, FL to Gainesville, FL

Milton, FL → Gainesville, FL

very satisfied

Reviewed by George

Transporter: Jazzys Pet Care LLC

5 out of 5 stars

Shipment from Killeen, TX to Tampa, FL

Killeen, TX → Tampa, FL

Very sweet man! Kept Me updated with photos and texts to let me know the ride was going well! Took very good care of the puppy like she was his! Highly highly recommend him to deliver your precious babies in a timely manner and love them like his own! 10/10 would use his services again and again!

Reviewed by Koree

Transporter: John's Safe and Sound

5 out of 5 stars

Shipment from Big Bear, CA to Santa Barbara, CA

Big Bear, CA → Santa Barbara, CA

Our dogs made it safe and sound, and Kat took great care of them (once we got over a bit of miscommunication in setting up the trip, but very happy with how it turned out).

Reviewed by Hugh

Transporter: Safe & Sound transporters

5 out of 5 stars

Shipment from Fort Lauderdale, FL to Shelby, MT

Fort Lauderdale, FL → Shelby, MT

Sharon is so kind and treated my dog like part of her own family. She has great communication skills, and a fantastic work ethic. My dog couldn't have been in better hands and I would highly recommend Sharon for any pet transport needs.

Reviewed by Amy

Transporter: Apple Pet transport

5 out of 5 stars

Shipment from Douglas, GA to Lakewood Ranch, FL

Douglas, GA → Lakewood Ranch, FL

TJ’s service is outstanding. I am very glad that we hired him to deliver our puppy. Thank you TJ.

Reviewed by james

Transporter: Khuafes LLC

5 out of 5 stars

Shipment from Sun Valley, ID to Santa Monica, CA

Sun Valley, ID → Santa Monica, CA

The best transport we’ve ever used. He had incredible attention to detail. Wanted to know every detail about our dog - what he ate, how he played, where he liked to sleep. Then the ride itself was fantastic. My Rottweiler had lots of room to stretch and sleep or cuddle up. He went on frequent walks and hikes and had play time. I got constant updates w pics and video. 5 stars doesn’t do it justice. My dog was actually sad to leave. He had the best road trip adventure ever.

Reviewed by Julie

Transporter: Your-Pet-Only Premium Rides | Dog Angel Foundation

5 out of 5 stars

Shipment from Piedmont, MO to Kingsley, MI

Piedmont, MO → Kingsley, MI

When I requested bids Darin was one of the first 3 to respond within minutes and once I decided to book Darin he instantly started getting ready to go pick up my puppy ...even at 10 PM though I explained he didn't have to leave late at night/ immediately but he did anyway. He kept me and the breeder updated on progress/ ETA's, sent me photos of puppy when he picked him up and 3-4 times throughout the trip and I have my puppy home 24 hrs. after booking Darin....around 700 mile trip each way. We have been in touch since and he is VERY responsive, supportive and there if I need any future transport as well. On top of the fact I ended up with 18 bids for my request over a couple of days and Darin was one of the most affordable for sure....of course price is a factor but the service and fact he only does one dog at a time (and I was getting a 14 week ole puppy subject to illnesses and parvo) and the gut feeling about the quality of his service was a bigger factor for me. Win win! I have Darin's info saved on my laptop as well as my phone and if I ever need a transport again I would def. book Darin. Even my breeder was very happy with him and his service and his car setup from the transport etc.

Reviewed by Jon

Transporter: MI Pet Chauffeur

5 out of 5 stars

Shipment from Poplar Bluff, MO to Anson, TX

Poplar Bluff, MO → Anson, TX

Drew was absolutely excellent to work with! Great communication and expedient service. We will be using him again to transport our babies :)

Reviewed by Sandy

Transporter: ScoobyD’s Petcentric Transports

5 out of 5 stars

Shipment from Goodyear, AZ to Clarksville, TN

Goodyear, AZ → Clarksville, TN

I needed help transporting my dog, Tuco, from Arizona to Tennessee because I’m not able to drive such a long distance myself. I specifically wanted a solo transport so he wouldn’t be stressed traveling with other dogs. Before choosing a driver, I spoke with several people and carefully read through all of their reviews. Tuco is also very selective about people. he definitely does not trust or follow just anyone so I wanted someone I could truly feel comfortable leaving him with. I’m so glad I trusted my instincts because I absolutely made the right choice. From the very beginning, he was incredibly thoughtful, and genuinely caring toward Tuco. He didn’t just feel like someone whose job was simply to drive him from one place to another. You could really tell that he truly loves dogs and cares about their comfort and happiness. Throughout the entire trip, he gave me detailed updates and sent me lots of photos. He made plenty of stops so Tuco could rest, walk around, explore, and enjoy himself along the way. Instead of this being just a stressful long trip for him, he actually gave Tuco such a fun and memorable little adventure. Seeing how relaxed and happy Tuco was with him made me feel completely at ease. Honestly, if he were a dog sitter, I would trust him with Tuco every single day while I was at work. That’s how comfortable and impressed I was with the way he treated him. I was able to wait for Tuco to arrive without worrying because I knew he was in such good hands. I’m genuinely so grateful for everything he did for Tuco and for me. Thank you so much for bringing my boy home safely and for treating him with so much love and care. Five stars honestly aren’t enough I’d give him 50 stars if I could! ❤️🐾

Reviewed by Hee

Transporter: RM Pets Solo Adventures

5 out of 5 stars

Shipment from Bremerton, WA to Bowie, MD

Bremerton, WA → Bowie, MD

Tina took great care of our fur baby from WA to MD. She made sure to keep us in the loop of their progress and send photos when available. Her updates made us feel at ease as this is Marble’s first long trip without us, and across the country at that. Definitely recommend her and have already recommended her to my friends who are planning a move in the near future. Thanks again Tina! 😊

Reviewed by Nicole

Transporter: AVL Transport

5 out of 5 stars

Shipment from Fayetteville, AR to Jackson, WY

Fayetteville, AR → Jackson, WY

Shawn was amazing with communication and did exactly what she said she would do. Right on time as discussed and could not have been nicer. Our new puppy wanted to stay with Shawn. We have never used this service before and couldn’t have had a better experience. Highly recommend Shawn!

Reviewed by Stephanie

Transporter: Artemis Elite Dependable Transport Services, LLC.

5 out of 5 stars

Shipment from Newberry, FL to Queens, NY

Newberry, FL → Queens, NY

Chris was fantastic! He was easy to work with and took great care of my dog. Having used these types of services before for various cross-country moves, I highly recommend using Chris and would use him in the future myself.

Reviewed by Michelle

Transporter: Christopher Lungrin

5 out of 5 stars

Shipment from Lagro, IN to Kenosha, WI

Lagro, IN → Kenosha, WI

Was extremely good all around communication always on point. Very nice reply’s fast when texting or calling. Definitely recommend we were very pleased.

Reviewed by Joshua

Transporter: T & T Transport service

5 out of 5 stars

Shipment from Seattle, WA to Cupertino, CA

Seattle, WA → Cupertino, CA

Olha is a hardworking honest person. She picked up our golden retriever and dropped off as expected. I will hire her any time.

Reviewed by Vinod

Transporter: Olha Johnson

5 out of 5 stars

Shipment from Saint Paul, MN to Dulles, VA

Saint Paul, MN → Dulles, VA

I am completely satisfied with my shipping driver. She is smart and honest. She is experienced and aware. She takes wonderful care of the puppies. And she shares her location. I’m glad for the opportunity to work with Y2K Pet Transport.

Reviewed by Andrea

Transporter: Y2K Pet Transport, LLC

5 out of 5 stars

Shipment from Miami, FL to Derry, NH

Miami, FL → Derry, NH

Adam was great. He kept me updated throughout the process, letting me know exactly when our dog would be picked up. He also provided texts and pictures throughout the long drive. I highly recommend using Adam.

Reviewed by Matthew

Transporter: Adam K

Dog transport questions

What do dog owners mention most in CitizenShipper reviews?

Of the 500 most recent dog transport reviews, published from August to September 2026, 97% are five stars, 47% mention photo, text, or live-location updates, 48% praise communication, and 43% recommend their transporter. Many owners also describe their dog arriving happy and healthy.

Who drives my dog when I book through CitizenShipper?

An independent transporter you choose yourself. CitizenShipper is a marketplace, not a carrier. You post your dog's trip for free, transporters send quotes, and you compare their profiles, reviews from other dog owners, and verification badges before you book. You can message your transporter before and during the trip.

Can a CitizenShipper transporter bring my puppy home from a breeder?

Yes, and new puppy owners write many of CitizenShipper's dog transport reviews. Post the breeder's pickup location and your delivery address, and transporters will quote the trip. Many states require a Certificate of Veterinary Inspection for pets crossing state lines, usually issued within 10 days of travel, so ask your breeder and vet which records your puppy needs.

What if my dog gets sick or hurt during transport?

Your transporter can reach a licensed vet by video, 24/7 and at no extra cost, through the CitizenShipper and Vetster program. Every pet booking also includes a $1,000 Pet Protection Plan at no extra cost. It reimburses eligible vet costs from the moment you hand over your dog until delivery, and claims must be filed within 10 days of delivery. You can raise the limit to $2,500 for $99 or to $5,000 for $169. The plan is not pet insurance.

How much does dog transport cost on CitizenShipper?

Transporters set their own prices, so the cost depends on distance and route, your dog's size and needs, timing, and whether your dog shares the ride. The dog transport cost guide explains each factor. Posting your trip is free. After you accept a quote, you pay CitizenShipper a booking fee based on trip distance, separate from the transporter's quote. To have your payment to the transporter held until you confirm delivery, ask support to turn on Secure Payments before you book.

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