CitizenShipper transporters move far more than dogs and cats. Most pet transport reviews are for dogs, and the rest cover cats, rabbits, guinea pigs, parrots, bearded dragons, tortoises, pigs, chickens, and the occasional horse. Below are the most recent pet transport reviews across all of them, unfiltered, each with the transporter, the route, and the owner's rating.
68,214 reviews of pet and animal transports, including horses and cattle · 4.9 out of 5 average rating
Showing the 30 most recent reviews at every rating. Statistics include all reviews in this category.
CitizenShipper connects customers with independent transporters. These reviews describe customers’ completed bookings through the platform. Review text is published with email addresses removed.
Explore the reviews hub and complete archiveWon by Christina A. for $800.00
Great execution of our pickup for Little Marco, sent pictures and updates throughout the trip that made us feel so much better. Easy handoff. Highly recommend this duo!
Reviewed by Caleb
West Monroe, LA → Boca Raton, FL
Won by Kenny G Pet Transport LLC for $75.00
He is a great transporter! He made sure my goats got to me safely and stayed in communication with me the whole time.
Reviewed by Sharla
Stark City, MO → Galena, KS
Won by WTGK Transport for $100.00
They went above and beyond the service! They were so careful and loving to my goats. They transported them safely and efficiently. What a great team of providers!
Reviewed by Sharla
Neosho, MO → Galena, KS
Won by Loyal Hearts Farm n Working Dogs for $957.00
Amazing
Reviewed by Neil
West Sunbury, PA → Dade City, FL
Won by AVL Transport for $900.00
You’re the best. Everything went smoothly.
Reviewed by Gary
New Bern, NC → Littleton, CO
Won by luke H. for $600.00
Luke delivered our new ACD puppy from NY to IN safe and sound! Provided updates and pictures along the way and is extremely reasonably priced! Look no further! You want Luke!
Reviewed by Heather
Malone, NY → Greenwood, IN
Won by AVL Transport for $700.00
Took great care of my nervous frenchie and was pretty early! She gave me loads of updates and was very kind to my baby. I definitely would recommend.
Reviewed by Moya
Charlotte, NC → Omaha, NE
Won by Hayley's VIPaws Express LLC for $1,600.00
Hayley went above and beyond for my pup and I! She single handedly helped save his life with her quick communication and amazing contacts. I’m so happy I crossed paths with her, she will always lead you in the right direction.
Reviewed by Olivia
San Bernardino, CA → Worcester, MA
Won by Vom Warsney LLC for $2,250.00
I have an extra large older dog with special mobility needs who needed to go cross country. Warsney understood my special requests for protecting my dog's spine against slips, falls and pressure, accommodated extra room so she could lay on her side on her own bed, and he transported and used her large ramp. I was nervous about allowing someone else to transport my gentle giant, but having her location and frequency communication and videos all along the way provided piece of mind. Warsney is knowledgeable and caring, and a good communicator. I highly recommend him, and will certainly will use him again if and when the need arises!
Reviewed by Dana
Poulsbo, WA → Fort Worth, TX
Won by Companion Carrier LLC for $295.00
Ashley was a 10/10! She is caring, prompt, and very knowledgeable about caring for pets! She delivered our 8 week old puppy, and was very knowledgeable about keeping her safe and off the ground. She sent continuous updates and pictures of our new pup along the way. I was very hesitant and highly skeptical about using this platform but I’m so glad I trusted my gut on Ashley. I would absolutely use her again, and highly recommend her to anyone who needs pet transportation.
Reviewed by Jerica
Cleveland, TN → Mooresville, NC
Won by Khuafes LLC for $700.00
KHUAFES LLC provided excellent service transporting Kylo from Atlanta to Wisconsin. After my 90-year-old dad lost his dog in January, finding Kylo meant so much to him. TJ kept us updated with pictures and location tracking throughout the trip. Kylo has brought so much joy to my dad! Thank you, TJ, for making this a great experience. Highly recommend!
Reviewed by Lesley
Atlanta, GA → Minocqua, WI
Won by Caring Paws Delivery Service (VIP-Solo rides only) for $465.00
I couldn't be happier with the entire experience. I would highly recommend caring paws. Excellent communication punctuality and they took excellent care of my Anaya and went the extra mile to get her to me as soon as possible. I couldn't be happier. Thank you ladies for bringing my baby back home!
Reviewed by Cody
Grandview, MO → Farmersville, TX
Won by La familia animal transport and more for $600.00
I can’t say enough great things about Deany! She delivered our new puppy from Kentucky to Massachusetts much quicker than we expected, and the entire experience was wonderful. She was communicative throughout the trip, took little breaks along the way to check on our pup and make sure he was comfortable, safe, and getting some love. She also sent pictures and videos. Being able to follow their journey through the GPS app throughout the day was such a nice bonus and gave us peace of mind! What really stood out was that even after dropping him off, Deany followed up to see how he was settling into his new home. You can tell she genuinely cares about the animals she transports. Thank you so much, Deany, for taking such great care of our little guy! I highly recommend her to anyone looking for a trustworthy, caring, and reliable pet transporter!
Reviewed by Alexandra
Burlington, KY → Acton, MA
Won by Dem Guyz enterprises for $500.00
Dave was very responsive and exceeded expectations. I highly recommend you use him. I was nervous about my precious cargo in transit. Dave stood by his word, couldn’t have asked for a better carrier.
Reviewed by Luke
Cleveland, OH → Denver, CO
Won by Emanuel, the Flight Nanny for $1,800.00
Pros: - Emanuel was very communicative and had a positive attitude when setting up the travel arrangements. - Our puppy arrived safe and sound. - It was clear throughout the process that the flight nanny was putting the puppy's wellbeing first and foremost. I appreciate the flight nanny's care for our puppy overnight in a hotel and their overall care for the puppy's safety. Cons: - The delivery was pretty rocky. The flight nanny was flying (I believe) on standby out of a busy smaller airport with few flights per day. Our flight nanny was booted off of multiple flights, causing a delay in delivery and required the flight nanny to book a hotel room for an overnight stay with the puppy. When it looked like the multiple standby flight cancellations could extend into multiple night of delays with limited puppy food, we just shelled out for a higher class ticket to ensure the delivery and reduce the stress on the puppy. - The person who ended up doing the delivery was not Emanuel (I assume a younger relative?). This was a bit of a shock to us on delivery, since we expected someone with Emanuel's experience and reviews to be conducting the delivery. It would have been fine if this was communicated in advance, but it wasn't.
Reviewed by Naomi
Bangor, ME → Los Angeles, CA
Won by Gina Esguerra for $1,000.00
Gina was amazing. She helped me pick up my cat from my ex husband, whose phone number I didn’t even have anymore. She was quick, because she was already on the east coast. She kept me updated with progress and photos. I have never used this type of service before but she set the bar high. I highly recommend her, she made me feel at ease.
Reviewed by Philip
Clarksville, TN → San Diego, CA
Won by Apple Pet transport for $500.00
Apple Pet transport was great! Easy communication, pics and updates whenever we asked. Our puppy was healthy and peaceful after her trip. Clean transport was a priority for our driver and we appreciated that so much. We recommend this service!
Reviewed by Valentina
Bethel, PA → Toledo, OH
Won by Kahu Delivery for $1,735.00
Melisa was so wonderful. It is a scary thing to trust someone with your dog for the first time especially driving them cross country and I could feel instantly she was the right fit and perfectly safe. She made Binah feel right at home and I honestly think it was a great time and a fun adventure for her rather than a scary trip with a stranger ! It was so nice she didn’t have to be in a crate. She enjoyed her traveling partner Sage and all the pretty places they stopped. Melisa did everything and more to make her feel safe and loved. Mahalo Kahu delivery :)
Reviewed by Amanda
Los Angeles, CA → Baltimore, MD
Won by Khuafes LLC for $500.00
I was very impressed with TJ - he kept me updated thru the entire transport of my dog and was extra sweet to her. I would never use anyone again except for him! Definitely an exceptional experience!
Reviewed by Kristin
Wilmington, NC → Manchester, NH
Won by Lucas East-West flight nanny logistics for $215.00
Ari from Lucas east west flight nanny logistics got cash or 8lb yorkiepoo to us quick and safe. You need to book with this family. You won't regret it. Thank you ari!!
Reviewed by Jen
Goldsboro, NC → Asheville, NC
Won by Y2K Pet Transport, LLC for $875.00
DID A GREAT JOB / KEPT EVERYONE UPDATED / ON TIME / EVERYONE WAS VERY HAPPY
Reviewed by Doug
Mitchell, SD → Union Center, NY
Won by TLC Travels for $1,488.00
Traci was absolutely wonderful! She brought my puppy from Texas to Montana and everything went perfectly. Traci was efficient, professional, smart, friendly and a real pleasure to work with. I highly recommend her to anyone who needs a pet transferred. Very pleased with this experience and grateful to get my puppy! 🥰
Reviewed by Alisha
Denison, TX → Missoula, MT
Won by Jullaney M. for $500.00
Extremely Unprofessional and Concerning Experience!! I would NOT recommend this driver to anyone looking to transport their pet safely and reliably. From the beginning, this experience was nothing but stressful. The driver changed the price FOUR different times and repeatedly changed the pickup date after I had already booked her. When I originally booked, I estimated my dog’s weight at 60 pounds because I didn’t know his exact weight. Once I found out, I informed her over the phone, and she ASSURED me it was fine. She also claimed to be a huge dog lover, reassured me that she could handle my dog’s anxiety, and specifically told me my dog would be the only dog traveling from Colorado to California. However, when she arrived for pickup, she continued complaining and demanding even more money. At that point, I felt like I was being taken advantage of! The biggest red flag was her driving history on Life360, which showed 197 risky driving events and speeds reaching 98 MPH. As a pet owner, that is absolutely terrifying to see from someone I was about to trust with my dog’s life. Ultimately, I refused to let her transport my dog because I no longer trusted her professionalism, honesty, or ability to keep him safe. What makes this even worse is that I had already paid her, and I am now having to fight to get my money back despite never having her to transport my dog. My dog’s safety is worth more than any amount of money. I’m extremely disappointed with this experience and strongly encourage other pet owners to be cautious, get EVERYTHING in writing, and thoroughly research their driver before handing over their animals!!!
Reviewed by Jade
Wellington, CO → Sacramento, CA
Won by Lion and The Lamb Transport for $300.00
We were very satisfied with our experience getting our grandpup from Colorado to Texas. Taylor was very nice and sent pictures along the way. She also went out of her way to let our grandpup ride in her back seat so he would be comfortable. As a breeder we highly recommend anyone looking for someone that will treat your baby as their own to hire her for transport.
Reviewed by Latasha
Colorado Springs, CO → Eastland, TX
Won by Kelvin C. for $600.00
Reliable and timely communication
Reviewed by Jad
Orlando, FL → Kansas City, MO
Won by Dominique J. for $879.00
Very unprofessional. When I sent my money and told him I was interested in continuing with his services he completely went ghost and I have not heard from him since. This now puts me in a position of having to find someone else at this last minute.
Reviewed by Jayla
Louisville, KY → Seattle, WA
Won by luke H. for $1,100.00
Excellent service with a last minute request. Very communicative throughout and I appreciated the pictures!!
Reviewed by Rachel
Pensacola, FL → Quincy, MA
Won by Yolanda M. for $750.00
She was amazing!!! Sent pics and updates! Will definitely use again!
Reviewed by Tara
Pearland, TX → Port Allen, LA
Won by Tim S. Private Transports for $1,155.00
Tim was super caring, on time, always providing updates. Definitely recommend!
Reviewed by Denishel
Panama City, FL → Phoenix, AZ
Won by Bill's Pet Transit for $875.00
Bill did a great job! He kept us informed all along the way and sent photos. Our dog arrived happy and healthy. Would highly recommend Bill. We will use him again!
Reviewed by RONALD
New Canaan, CT → Hilton Head Island, SC
Dogs and cats are the most common, but transporters also move rabbits, guinea pigs, hamsters, birds, reptiles, pigs, poultry, and some livestock, including horses and cattle. Describe your animal, its crate or enclosure, and any care needs in your listing so transporters with the right vehicle and experience can quote. Horses and larger livestock need a transporter with a suitable trailer.
Of the 500 most recent pet transport reviews, published from September to October 2026, 97% are five stars, 46% mention photo, text, or live-location updates, and 47% praise communication. Owners of smaller or less common pets describe details like photos at every stop or music played for a bird during the drive.
Yes. Put every animal in a single listing, with species, size, and crate or cage details, and transporters will quote the whole group. Booking one transporter for a dog and cats together keeps the household on the same schedule. Ask how the animals will be separated during the trip.
Transporters are independent contractors screened through Checkr. The background check looks for felonies in the past five years, DUI arrests in the past five years, and any history of animal abuse, among other criteria. Every transporter can also take CitizenShipper's free, vet-reviewed pet transport safety course, which covers first aid, heatstroke, and safe crate setup. Each profile shows which verifications a transporter holds, such as identity, insurance, and USDA registration.
Several layers apply when you book through CitizenShipper. The $1,000 Pet Protection Plan reimburses eligible vet costs if your pet gets sick or injured during the trip, at no extra cost. Your transporter can reach a licensed vet 24/7 through Vetster. Secure Payments holds your payment to the transporter until you confirm delivery, if you ask support to turn it on before booking. The Booking Assurance Guarantee helps you rebook if the transporter cancels. None of these is pet insurance.