CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Todd was exceptional with our best girl Sadie. He was flexible with the scheduling, checked in regularly before during the day after her transportation, was willing to take additional supplies to our family member who was receiving our dog for several weeks. He set up a great area for her in the back of his large vehicle. She was comfortable and very well cared for throughout the trip he sent us frequent updates and photos along the way and was incredibly communicative we look forward to working with Todd again and will choose him for all of our shipping needs highly recommend.

Jesse and Carina are THE BEST!! They kept me updated throughout the trip and took really good care of my pup! They sent me pictures and videos and also provided with GPS tracking to keep me posted on their journey. Loved the detailed care for my pup and treating her like their own 🥹 Would highly recommend their service! Charley felt very comfortable and happy throughout the ride and I couldn’t have asked for a better experience. Thank you very much for going above and beyond. It’s been an absolute pleasure!

Very satisfied he did an job with our baby skye from Virginia to Tennessee stayed in touch with us the hole way there sent pics and gps tracking g and delivery her in a timely matter I would use again in the future.

Melisa did an amazing job transporting my cat from Nebraska to Oregon. She sent videos and pictures throughout the day and always kept me up to date on how my cat was doing. I'd definitely use Melisa again, and I highly recommend her to anyone wanting to have confidence that your pet is well cared for during a trip.

Daniel did an incredible job regularly checking in and sending photos. Very nice man and very professional- highly recommend!

Trevor picked up Hurricane on Tuesday and delivered her to Alabama on Saturday. He sent us a daily itinerary and checked in with us with daily videos. Trevor’s dog Nova was great and gentle companion. We would highly recommend Novacraft to anyone.

ADL Logistics gave the best customer service out of all the other companies that gave me a quote. The driver they match me with, Tony, was really cool and communicative as well. This was a really great shipping experience for me. ADL answered all my questions and Tony was just as informative as well. I’d definitely use this company’s service again if I need to and recommend them to others.

Allison is an actual angel on earth. I wish I could give her thousands of stars. If you are lucky enough to have her, book immediately! We booked a different shipper originally who delayed our pick up and ultimately canceled an hour before pick up. When Allison heard that the puppies were still at the rescue, she offered to drive through the night to get them if the rescue would stay open. She picked them up ASAP and took great care of three crazy puppies on their first road trip. She was kind and unbothered by their lack of manners (or potty training) and kept them clean and happy with lots of stops. Because the puppies are still so young, she offered a “no paws on the ground” approach. She drove straight through the day and delivered the puppies to us at 3am! We are forever grateful we found her and I can’t not recommend her enough. Communication was excellent. Book her for your fur babies ❤️.

Come-by pet transport took great care of my animals and took the extra step to make sure that my animals were not only safe but also as comfortable as they could possibly be. Thanks, guys !

Gigi took great care of our cat, Abby, transporting her safely and quickly from Arizona to Connecticut, keeping us informed along the way and sending photos. I loved that we could track their progress in real time. Gigi provided a generous sized kennel for Abby that allowed her room to move about. Highly recommend Gigi.

Very communicative, many pictures at each stop. Punctual, caring, kind, overall great experience. Highly recommend.

Quick and on time with many updates and pictures. Couldn’t be happier with their service!

Perfect experience with shipping our lab and cat from Virginia to Texas. Thank you!

Very pleasant gentleman. Got my babies home safely

Best service. Always communicated how my dog was and what was going on perfect.