CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Tina did an incredible job driving my cat from Florida to New York in just two days. They were professional, kind, and kept me updated throughout the trip with messages. My cat arrived safe, calm, and well cared for. I couldn’t have asked for a better experience! Highly recommend!

Everything went perfectly, I couldn't be happier. Communication with Hayley was wonderful. She frequently gave updates with photos and Honey arrived happy and healthy after her long trip. Many thanks to Hayley for a wonderful puppy transport experience!

Ms. Pettaway was absolutely superb, and made the move for our Siamese as comfortable as possible. And all in a one-day bound. The cat had it better than me, when I followed the next day. Donna is terrific about pet care, owner care, and communications. Would employ her again, but we're done with moves. If it's not clear, Donna Pettaway is HIGHLY RECOMMENDED.

Good communication and easy process. My cats arrived safe and sound!

Vince with The Pet Chariot is the absolute best!! This was our first experience with a transporter and we couldn’t be happier. He kept us updated the entire trip with pictures and videos of our new puppy. He went above and beyond to make sure the ride was a comfortable and safe as possible. I was so impressed with his compassion and trustworthiness!!! It’s so hard these days to find someone who does what they say they’re going to do but Vince did exactly that! His rate was more than fair. His communication from beginning to end really put our mind at ease and we are so thankful to have found him!!! He is one of the good guys……. And that’s a rarity these days!

A great experience!

Allyson went above and beyond to get our little guy to us. She is extremely reliable and will communicate every step of the way. If I could give 10 stars I would!

Easy to deal with, exactly as planned. Great experience.

What a wonderful experience! My dog had the absolute best road trip with Toya! He was so happy and relaxed the whole time. Toya sent detailed videos every couple of hours and you could track her position in real time. She is very experienced and awesome to work with!

I am extremely satisfied. I’m a first time user of the transport service. The communication was top notch. Everything went as planned. Won’t hesitate to use the service of take a lead transport again. Thank you for the recommendation.

Kept me updated the whole time great service and delivered early

I highly recommend Antonio!!! He made sure that my doggy was safe, comfortable, and taken cared of. He was very flexible with my travel and work schedules. He is very affordable and reasonable when it comes to prices. Military friendly. He goes over and beyond for his customers! Everyone book with him!!!!

If you are looking for a SAFE transfer for your fur babies, Rulana and Juan are the ones for you! Always get a little nervous transferring our pets but they made it so comfortable for us and our pets! They sent us cute pictures and videos along the way and kept us updated on ETA with a live gps. We move a lot and we will definitely be using Rulana and Juan for future transports!

If I could give Esmeralda 10 ⭐️ I would! She was so communicative and treated my fur baby as her own. Sent lots of pictures and videos! 🫶

Wonderful experience, no issues. Will book again:)