The Pet Chariot Air & Ground

The Pet Chariot Air & Ground

★5.0 • 18 Shipments

10 reviews • Since February 2025

About

We are Vince and Joy, a husband/wife transport team. This IS what we do, not a side hustle, hobby or just a means to let you pay for our summer vacation. Pets are ALL we do. Not pets and boats, motorcycles, pallets of whatever…just pets. On the ground or in the air, we have you covered with door to door transport of your beloved pets. Vince is a retired, disabled Army combat veteran who now has the coolest job in the world getting paid to play w animals. He is currently studying at Animal Behavioral College to be a certified cat and dog trainer when he (hopefully) grows up. We are NOT a foreign based transport company who bids on every route then sub-contracts your pet to lord knows who. If we don't run it personally, we won't bid on it. Although we offer both air and ground transport, we specialized in ground transport and prefer it over air. (have you ever met a pet who was excited about being on an airplane?) All ground pet transports are done with the company van, even the regional short runs. This enables us to maintain crates and feeding without needing to put pets on the ground. That means when we transport younger pets, they are contained within the climate controlled van the entire trip and aren’t exposed to anything unthinkable along the way. Controlled, secured, contained environment the whole trip. Some of our crates have individual video monitors so we can keep an eye on the pets from the cab and keep our eyes forward. Crates and contact surfaces are hydrostatic sterilized between pets. Not just wiped down and cleaned, but fully sterilized to minimize disease transmission. Might be OCD to some, but when it comes to pets, especially babies, OCD can be a good thing. All pets will be crated in transport, this is non-negotiable. We believe crate transport is the ONLY safe way to transport your pet, especially over long distances. Have you ever been in a wreck? If so, did you plan that morning to be in a wreck? This is why I have this policy. I will not just throw your pet in the back seat of a car and hope for the best, nor will I compete with the bids of other transporters who do. (apples/oranges). Containment is 90% of safety when it comes to transporting animals. Harnesses are designed to keep animals from jumping out of a vehicle, not protect them in an accident. As soon as a window breaks in even a minor accident, animals scatter. I can't take your pet to an animal hospital if it ran away in fear...and no paramedic will help me chase it down. The crates I use are designed to withstand accidents and stay closed. My military experience taught me to prepare for the bad day, but hope it never comes. If the pentagon has an official plan for alien invasions, then I can plan for whatever bad things may happen as well. Spotless driving record. No moving violations in over 20 years and no at-fault accidents EVER. Red Cross certified for pet first aid and CPR USDA Certified for animal transport. Insured through Petcare Based out of Nashville, TN Veteran with military-specific training in transport (bus and semi-trucks) with proof of training available. Non-smoker. Lifelong pet owner. Well versed in the “check, double-check” way of life, so we know the value of procedure. Redundant hookups anytime we are walking or transitioning your pet (sometimes, OCD matters). All pets are air-tagged so you can track their journey and we provide regular photo and video updates. Hands free communication during the duration of the trip. NOTE: Your service fee with citizen shipper is a SEPARATE TRANSACTION. You are paying them for their service as a broker and you pay us separately for our service as a transporter once you accept our bid. Please confirm the dates with us before approving the bid or you risk your bid being cancelled. 25% non-refundable deposit required to book the transport. (Sorry we have to ask for a deposit, but last minute cancellations force us to alter entire routes). (50% required for air transport). We are in the business of diligent transport and like elsewhere in the transit industry, a route isn’t booked until it’s booked. We are unable to “pencil in” or reserve routes unless they are officially booked through citizen shipper. Thanks for your understanding. Unless otherwise specified, bids are for shared transport where there may be other pets on board. -All initial bids are for ground transport. Air transport bids will be separate. -All pets are crate secured, are walked separately and never come into direct contact with each other. -for pets under 16 weeks, we maintain a no paws on the ground policy to minimize the risk of parvo, distemper or other disease. -VIP (solo) routes are priced separately, so feel free to request a VIP bid if you prefer.

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Customer Reviews

Artistic

3 weeks ago

Very happy with our experience! Vince transported our 2 kittens all the way from Wyoming to Kansas, and was kind, helpful, and sent us pictures and videos along the way! The travel kennel was clean/sanitized, and he treated our 2 kittens like they were his own! Highly recommend! :)

Sandra

3 weeks ago

The cats arrived in 2 days, which was earlier than expected. Communication before and during the trip was good (pretty extensive before hiring, actually) he let us know where he was stopping for the night, sent updates and pictures of the kitties several times a day. Has a tracking device as well so you can check where they are in real time. I was nervous since it was a lot of money and it was the first time using this platform, but he is NOT a scam.

Krissy

5 hours ago

Vince is one of the kindest people that I have ever met. I felt instantly comfortable with him. At no time did I feel that my pets weren't in good hands. He transported my jumping spiders, too! The dogs showed no signs of stress on arrival. It was clear to me that he does indeed take them out frequently during the day for walks and exercise as they are two pups who are very accustomed to a lot of activity and stimulation. I can't recommend him enough to anyone looking to transport their pets!

Autumn

2 months ago

Vince did an amazing job transporting my two cats! He kept me updated the entire time with photos and videos, which gave me so much peace of mind. My cats arrived safe, calm, and clearly well cared for—you can tell he truly loves and understands animals. I’m so grateful for his help and would absolutely recommend him to anyone needing pet transportation. I’ll definitely be using his service again in the future!

Riley

2 months ago

These two were absolutely great with my 7 month old puppy! They got him here in about 4 days and the entire time they sent me pictures of my pup having a great time and kept me updated on arrivals and his health. I couldn’t recommend them enough!

Susan

3 months ago

Vince took great care of my beautiful, scared Russian Bolonka when I had to transport him 17 hours away. Great communication, pictures, videos and phone calls keeping me updated reassured me I had made the right decision! He was amazing with my dog who is scared of men! I can’t recommend him highly enough if you need a professional driver for your pet! Don’t think twice, hire him! I will use him again!

Steve

3 months ago

100%!! Vince was great. Friendly, knowledgeable, professional. Very conscientious about the two cats he escorted for my Mom. Goes the extra mile for their comfort. Provided period photos and updates throughout the trip. Would recommend again and again. Extremely happy with our selection.

Roz

5 months ago

Vince was amazing delivering our toy dachshund puppy from Kentucky to Massachusetts. He continually sent us updates and videos during the trip! I highly recommend Vince to deliver your pet safe and sound!!!

Angela

5 months ago

Excellent service, care of our dog, and communication! I wouldn’t hesitate to use again or recommend to a friend.

Wendi

6 months ago

Vince with The Pet Chariot is the absolute best!! This was our first experience with a transporter and we couldn’t be happier. He kept us updated the entire trip with pictures and videos of our new puppy. He went above and beyond to make sure the ride was a comfortable and safe as possible. I was so impressed with his compassion and trustworthiness!!! It’s so hard these days to find someone who does what they say they’re going to do but Vince did exactly that! His rate was more than fair. His communication from beginning to end really put our mind at ease and we are so thankful to have found him!!! He is one of the good guys……. And that’s a rarity these days!

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