CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Great pet transport experience! Cynthia was responsive, answered questions and offered flexibility. She notified me the night before she was all set for pickup so I was not worried, sent us photos throughout the trip and gave an accurate eta on when to expect arrival. She had a large vehicle for our dog which we appreciated. Our dog had some anxiety issues and instead of a crate she tried a large suv trunk divider. Our dog was still restless so she was able to have her in the backseat with a seatbelt leash. I think she slept comfortably most of the ride! I was nervous as this was our first pet transport and itâs hard to leave your pet with someone you donât know but I would not hesitate to use True Hart Transport again and recommend them to others!
Leann is amazing! She ensured our pup was comfortable and taken care of the whole drive. We received pictures throughout the trip, Life360 location on demand, and regular communication. Minnie loved her chicken nuggets and pup cups and we loved the professional and seamless experience.
More than satisfied!!!!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Marisa was amazing! She was helpful in answering all my questions, & very accommodating with my special requests. She provided me with pictures & updates throughout my pets journey, & sheâs extremely sweet. I felt at ease once my baby was in her care. Pricing was very fair, just a wonderful experience from start to finish!
Easy to work with, good communication. Highly recommend
Angela was great to work with! This was our first time shipping a puppy and Angela kept us updated on how Milli was doing and sent us pictures of her at stops along the transport route. We really appreciated how professional, knowledgeable, and personable Angela was from start to finish. Thank you, Angela, for taking such good care of Milli, an almost 30lb. 12 week old, Antalion Shepherd puppy and delivering her happy and healthy to her forever home! We look forward to working with Angela again!
Jason is such a legend! He sent me pics and updated me often during the trip from Texas to South Carolina. Highly recommend!
I was so happy we booked with Hunter with Scoot Pet Transport ! The communication was clear and made very easy. Everything he said he would do he did and he treated my very precious cargo, 8 week old boxer pup, with lots of tlc. The cherry on top was his price was the best out there!
Monique is absolutely amazing! She went above and beyond for me and my family during a very stressful time, showing us so much kindness and care. Her love for what she does is truly evident in every interaction. She took such incredible care of Jacob (Husky), making sure he was not only safe but also happy and comfortable. It gave us so much peace of mind knowing he was in such loving hands. I canât recommend her enoughâsheâs truly one of a kind!
They were very professional and kept open lines of communication with updates on how our pet was doing.
We are so grateful to Jackie for the quick and safe delivery of our sweet husky girl, Fuji! He was kind and caring and a great communicator, providing daily updates along the route. Fuji is a very anxious dog by nature so we worry about her being out of her routine and comfort zone but she had an event-free and even calm trip across the entire country thanks to Jackie's care. Highly recommend to anyone looking for peace of mind in someone who will keep your pet relaxed and happy for their unfamiliar journey.
Wonderful people! We had to move 7 cats from Florida to West Virginia. This was a huge undertaking and we were so concerned for our kitties. Communication was wonderful every step of the way. Megan was so flexible and took amazing care of our beloved cats. The process was reasonable and service was excellent!
They shipped from SD to WA in a little over a day. Great job guys!
Absolutely the best experience with a transporter thus far and I have been using various transporters for about a decade. Thank you so much for getting these babies to is so quickly!! The gps tracking is such a great idea too. Hope to work with you guys again in the future!!
Bone Creek Ranch and crew are amazing. From the start Katelyn and Lana were amazing. Richard and Justin handled our boy's transport. We got updates constantly and Kuma was well taken care of. I would highly recommend Bone Creek Ranch to anyone.