CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
6 lbs Miniature Australian Shepherd from Menomonee Falls, WI to Fife Lake, MI (412 mi)
Stephanie did a great job! Was very communicative about when she was going to be arriving at both locations. Wonderful with updates. Would definitely recommend.
9 lbs Rottweiler from Chantilly, VA to Zebulon, NC (260 mi)
Frank was GREAT! There was a huge delay since the coast was flooding but he still managed to get to the drop off location on time. He was very communicative throughout the whole journey and took care of our precious cargo like he was his own. Thanks so much!
30 lbs Newfoundland from Denver, CO to Boston, MA (1971 mi)
Amazing service taking out Newfoundland puppy from Denver to Boston by plane. Very responsive, willing to accommodate all our needs. Both Rob and Don have been wonderful! I highly recommend and will use again.
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22 lbs corgi mix from Rancho Mirage, CA to St. Louis, MO (1747 mi)
Aaron made a difficult situation so much easier for us. He is responsive, responsible and just a really nice person. I would not hesitate to recommend him.
41 lbs Labradoodle from Mariaville, ME to Austin, TX (2237 mi)
Stacey was amazing. Kept us in the loop every step of the way. Sent pics. Such a fantastic job!
5 lbs Pomeranian from Carsonville, MI to Wrightstown, NJ (706 mi)
They were amazing. I couldnât recommend them enough. I was hesitant at first because I always worry using this site. Melynda put Any and all worries to rest immediately!!! She was responsive, quick, friendly, honest, and straightforward with all her questions, needs, and answers!!!! I loved working with her and her husband and will 10000% use them again in the future. They have amazing prices, transport the babies carefully and on time, and take the transport/babies seriously!!! Having the life 360 tracking was so useful and gave me so much confidence that my babies were being transported safely and smoothly. I would recommend Melynda to anyone I know looking for a pet transport. She delivered both my babies on time, and quickly despite me having to book last minute on a transport that was being done next day. Well really next morning. They were amazing and I am so pleased with both my babies. If anyone who is considering booking them is reading this, please do!!!! They are amazing! Iâve used several other transporters Iâve met on this site and Melynda and her husband are the best.
5 lbs Cat from Davenport, NY to Las Vegas, NV (2509 mi)
Billâs transit provided very good service: helpful and prompt at pickup , sent pictures and gps tracking during the transport as well as text messages detailing how our cats were doing. Highly recommend him and he made it to the other side of the trip early
4 lbs Shepsky from Euless, TX to Winnetka, IL (1009 mi)
Emanuel was amazing we spoke lat night. He arranged everything within 24 hours we have our pup. Great communication, great service I highly recommend him.
65 lbs mix from McKinney, TX to Detroit, MI (1154 mi)
TJ was amazing. This dog was straight out of a local shelter. He was VERY good with the dog, excellent vehicle accommodation for dog, made the trip without any issues. Dog was comfortable, lots of potty stops and TJ knew all the fenced in areas along the way. Just canât say enough great things about TJ and his service. We were lucky to find him!!
21 lbs Miniature Pinscher from Cranston, RI to Valrico, FL (1317 mi)
Todd did a fantastic job transporting our dog from Rhode Island to Florida. He kept in touch throughout the entire trip and sent periodic photos. He seemed like a genuine pet lover as well. I would definitely hire him again.
30 lbs Goldendoodle from Dalton Gardens, ID to Lakewood, CO (1076 mi)
Excellent service, great communication, awesome, highly recommend and will use again!
10 lbs Catahoula Leopard Dog from Colville, WA to Olympia, WA (400 mi)
Great communication. Highly recommend for any transportation needs.
60 lbs German Shepherd Dog from Albuquerque, NM to Las Vegas, NV (584 mi)
Horrible unreliable DO NOT USE!
45 lbs Goldendoodle from Dublin, OH to Las Vegas, NV (2033 mi)
Highly satisfied with the service, communication throughout the trip was great. Definitely would recommend this service.
15 lbs Cat from Inver Grove Heights, MN to Clarksville, TN (840 mi)
Drew is seriously fantastic! He took great care of our 11 year old cat, sending us plenty of pictures, videos, and status updates along the way. He was always responsive and highly professional.