CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
I don't know where to start to truly explain how good my experience was. Making the decision to transport my German Shepard (Theo) was not an easy one but Riely made the experience so much easier. Communication was top notch leading up to and throughout the whole trip. Riely sent pictures along the way and drop off in Wichita was smooth. Great Job!
I can't believe that he NEVER shows up and NEVER replies to my messages! I'm always left scrambling to find another driver at the last minute because of him. To make matters worse, he took my money and didn't return a SINGLE penny! Good riddance to his account being banned – he truly deserved it! The only reason I gave him a 1-star is that there is no zero-star option.
I had an amazing experience with Jamil and his son , keeping in touch with me , the entire way . Thank you and would use them again !
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She stopped answering my texts and calls and never picked up my dog. She also stole $450 from me.
Celia far exceeded my wildest ecpectations!! She was extremely professional and punctual. She showed sincere concern for the wellbeing of our dog, and kept us up do date on progress and with photos all along the way. I will certainly use her again if the need arises, and would highly recommend her to anyone needing ground trasport of a dog or other pet.
We could not have been any happier with Sean! He was incredibly knowledgeable and experienced with boats and towing. He put our mind at ease the minute we spoke with him . It is apparent he has a passion for boats and is great with his communication. We highly recommend him and we would not hesitate to use him again. He goes above and beyond!
Excellent! On-time, professional, communicative, no issues at all. Would use them again in a second. Thanks!
I’m so glad that I chose USA Animal Transport to bring my rescued pup from Los Angeles, California, to Casselberry, Florida. Grace and Dara are two of the most passionate, caring, dedicated, committed, professional individuals I’ve ever met. They gave me several daily updates with photos of how the trip was going, what was happening, where they were stopping, etc., which gave me complete peace of mind during what can be an anxiety-filled experience. These are the kind of small business owners I love to support. They went above and beyond to ensure that my baby made it to me safely and wanted to ensure that I was comfortable with my new pup before they left. My baby bonded with them during her 3 day trip. That’s the kind of love that they poured into her during transport. If you are looking for a company to transport your beloved pup, look no further. These ladies are the real deal. I only wish I could rate their service higher than a 5. Thank you, Dara & Grace
When Lori arrived it was obvious she cares so much about all Fur Babies and is super conscientious. Easy communication, totally on time and probably treated Lola better than she's treated at home. Excellent all around experience.
This was the third time we have used a pet transport service, and it was hands down the best experience yet. Bella arrived healthy and happy as can be, and Dennis maintained communication throughout the entire trip so we knew what was going on. If we ever need transport services again, we will definitely be contacting Dennis and his team. Thank you for bringing our girl home safely!
DnB was outstanding! They went over and beyond to make it possible for us to receive a new member to our family, a 14-week old puppy coming from AL to CA. They communicated we me throughout their cross-country journey. Their pricing was more than amazing and very competitive… Our new baby arrived in record time with absolutely no issues… They were kind and professional. I will recommend them every time to anyone who may need a transport service!🙏🏽❤️🌀
Transported a 26' pontoon from Louisiana to California. Stuck to the schedule and has excellent communication and even repaired lights for a safe journey. Highly recommend!
I needed to ship my daughter's dog Bennie from CA to FL and Celia responded right away and was on top of all my questions instantly. She also asked me what my budget was and worked to ensure her price quote fit within that. I was very impressed and felt she really did care and want my business. Upon meeting her in person when she came to pick up Bennie, she was very friendly and warm right away. She felt like an old friend already! She gave me regular updates along the journey to FL and everything went super smooth. I highly, highly recommend Celia for all your pets transport needs! You won't be disappointed :-)
Woody was professional and quick to respond and a very genuine person. Unfortunately I did not end up having a transport with him due to the owners having a change of heart on the animal last minute. Woody was very understanding and and went out of his way to help me. Thank you Woody!