CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
27 lbs Beagle from St. Cloud, FL to Portsmouth, VA (777 mi)
Susan and Steve Bean are absolutely incredible! From the moment they picked up our two dogs, we could tell they truly cared. Theyāre humble, down-to-earth, and just all-around good people. We were updated every step of the way through photos, messages, and even GPS tracking so we always knew exactly where our pups were. They went above and beyond to make sure we were comfortable and confident the entire time. Itās rare to find service, and people, this genuine. If we ever need to transport our pups again, we wonāt think twice. Susan and Steve are the only ones weāll call! š¾ā¤ļø
15 lbs Goldendoodle from Carnesville, GA to Wimberley, TX (1058 mi)
They did a great job, communicating, including updates along the way
16 lbs Havanese from Winter Haven, FL to North Whitehall Township, PA (1083 mi)
Shipping Happiness was awesome with my Dadās dog. Picked his dog up at his house and delivered his dog to us. Jennifer was great to work with communicated with us the whole time she had the dog. Even sent pictures, which we greatly appreciated! I would recommend Shipping Happiness and Jennifer to anyone!
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17 lbs Olde English Bulldogge from Austin, TX to Pittsburgh, PA (1425 mi)
From start to finish, my experience with Shipping Happiness was absolutely first class. They handled the transport of our Old English Bulldog puppy from Austin, TX to Steubenville, OH, and I couldnāt be more impressed. Their communication was excellent, frequent updates, photos, and videos throughout the trip gave us total peace of mind. You could tell they genuinely cared for our puppy and treated her like their own. The delivery was right on time, exactly as promised, and our pup arrived happy, healthy, and calm. They went above and beyond in every way. Itās rare to find people who combines professionalism, reliability, and true compassion, but they do it all. Iād trust Shipping Happiness again in a heartbeat and highly recommend them to anyone looking for a safe, loving, and stress-free pet transport experience. Thank you for turning what couldāve been a nerve-wracking process into pure peace of mind.
28 lbs Chihuahua from Frisco, TX to Tustin, CA (1413 mi)
Great service. Excellent communication and care for my dog. Provides frequent updates and status. Highly recommend.
2 lbs Cat from York, PA to Pawtucket, RI (370 mi)
Lois was great! She cared for my kitten like it was her own. Highly recommended!!
60 lbs Cat from Houston, TX to Mount Vernon, TX (269 mi)
Beyond helpful! Was very nervous about moving my feral cats and now iāll use this company every time i move!
11 lbs Miniature American Shepherd from Louisville, MS to Franklin, TN (299 mi)
Great communication and service!!
15 lbs Boxer from Lake Odessa, MI to Ipswich, MA (840 mi)
Angie was responsive, considerate and helped ease any stress I had with scheduling and delivering my new puppy. My puppy arrived happy and loved Angie too! Thank you for everything, Angie!
14 lbs Cavalier King Charles Spaniel from Raleigh, NC to Seaford, NY (539 mi)
Lisa was wonderful! She was kind and gentle, and kept great communication throughout. You could tell she really cares for animals.
4 lbs Dachshund from Sallisaw, OK to Wichita Falls, TX (293 mi)
Jaimie and Tray were absolutely phenomenal when it came to get my baby home safely. It is so hard trusting people these days but finding someone you can trust to bring you your new puppy seemed scary and almost impossible. NOT with themā¦ they made it so stress free. Communication was top tier and they were both very kind, professional and knowledgeable. Thank you so much for getting my Doxie baby safely to his new home in Texas!!!
30 lbs Mixed Breed from Missouri City, TX to Ruidoso, NM (880 mi)
Jeni was my driver and overall did a great job! Rachael set up a Life360 tracker so I could check in on their progress, and Jeni sent photo and video updates of my pup throughout the ride. They both responded to messages quickly and Jeni was very caring towards my pet. I would definitely use their service again :)
5 lbs Miniature American Shepherd from Springfield, MO to Rock Creek, OH (830 mi)
Although no fault of my own on not asking Angie when she would be here with my puppy. (I had assumed driving the 12 hours) Angie responded quickly on each text message and sent pictures of my puppy! My puppy was clean and was the sweetest when he arrived! Angie was super nice when I finally got to meet her in person! I would use her again!
7 lbs Goldendoodle from West Hollywood, CA to Happy Valley, OR (963 mi)
Olha is a lifesaver. We had a transporter cancel on us last minute so we were pretty bummed out. But Olha made the whole process easy for us. Sheās responsive and communivates clearly. The regular updates are a plus and you and you can sense her genuine love for animals. I am definitely putting her on the top of my list of people to reach out to for jobs like these.
5 lbs Shih Tzu from Hartville, MO to Parker, CO (778 mi)
Very satisfied with the whole process! Andy & Jana are friendly & amazing people! They kept me informed the whole trip, with texts & pictures! They answered any questions I had! Iād recommend them to anyone looking for an affordable & easy process! I will use them again, if I ever need another animal transport! Thanks again, Andy & Jana! š