CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Sue was amazing every step of the way! She communicated with me every few hours even though it was a very short trip and sent me pictures of her and was so kind! I have used her many times since this review and her services are always top tier
I was completely over the moon with the treatment that Yolanda gave my Nahly. You can tell right off the bat that she is an animal lover. Not to mention that my Nahla jumped right into her SUV as soon as my sister put her bed and it (that’s a sign of trust, at least from my Nahla). Yolanda kept me informed and up to date on the progress of the trip and face timed me frequently (I requested that she do so) so that could see her (she seemed very relaxed and happy). She delivered my beloved pet in less than 48 hours, incurring all the necessary stops for her to relieve herself, to feed her and to allow her to stretch her legs by walking her with no reservations. I could not be more pleased with her services and would definitely recommend her. I would use her again if the need were to arise again. Thank you Yolanda!!
Thank you for getting my dog safely from California to Maryland! They updated me every few hours and sent photos and videos. I’m so pleased with their service and will definitely book them if I need my dog transported again
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Wow! Amanda and Tavon were so kind and keeped us up to date with videos of our dog and provided a GPS map tracker via WhatsApp. They arrived as scheduled. We couldn't have asked for a better transport of our canine cargo. Highly recommended!
I couldn't be happier with the love and care that he showed my puppy for the time he had her. He constantly sent pics and videos of updates. I can't recommend a more stand-up guy than Jeffrey. Will definitely use him again. 5 star service all around.
Onur was great to work with! He was very professional, punctual and friendly. He was able to accommodate to our schedule, which was quite early in the morning, and delivered on time while providing updates frequently. It was a great experience and he deserves a 5 star for sure. Thanks for the great experience!
Great communication and overall wonderful job
Had a great experience. Had great communication and very fast delivery!10 out of 10 would recommend! 👍
Matt is very knowledgeable and professional. He is extremely passionate and a true animal lover. My little old poodle, Pumpkin was a bit cranky but Matt understood her disposition, lol. He was very patient and loving. I would highly recommend his services to anyone who may feel a bit apprehensive about their pet (s) traveling short or long distance. Trust me they will be in good hands. Thank you Matt, you are truly a blessing ❤️🐩
Krissy is amazing!! I honestly can not recommend her enough. What she does for people is so special and makes it so easy to communicate with her. I feel like she drove from one end of the country to the other to bring my beautiful little Great Pyrenees baby boy. Krissy got him out of her car and handed him over with a smile and lots of tail wags. Anyone looking for transport of their precious cargo, RKRichards is the #1 choice. I can’t thank you enough!
The trip with Lisa went smoothly and my poochie arrived safe and sound. Thank you so much.
What an EXTRAORDINARY experience! From the initial contact to the finished delivery of our boat, Bruce was the very best!! He was super friendly and professional, keeping us posted along the way. Our boat arrived VERY FAST (he left on a Thursday morning, drove 1523 miles, and dropped it off at noon on Friday, in pristine condition!) Wow! What service. Anytime we need to hire a transport-hauling company, we will always call Bruce. THANK YOU!
I recently had the pleasure of utilizing Angela's dog transportation service (Puppy Love Relocating) to move my two large winter dogs, a Siberian Husky and a Samoyed, from California to Texas in about 1.5 days. From start to finish, Angela's professionalism and care were evident, making the entire experience stress-free and worry-free. Booking Process and Communication: Booking with Angela was a breeze. The process was seamless, and she made it easy to arrange the transportation. Based in Arizona, Angela operates nationwide. She asked for specific instructions regarding my dogs' feeding schedule, any concerns, and important details to be aware of. Her attention to detail and open communication helped me feel confident in her service. Timely and Reassuring Updates: Angela provided exceptional communication throughout the journey. She gave me a two-hour notice before arrival, keeping me informed and prepared. Upon reaching my location, she promptly contacted me to let me know she had arrived. Meeting Angela and her co-driver assured me that my dogs were in capable hands. Safe and Comfortable Transport: Angela's van, as seen in her positive reviews, was well-suited for transporting pets. It easily accommodated my two large dogs as they were placed inside kennels. She ensured their comfort with ample space and provided regular potty breaks in enclosed parks along the way. The multiple photos she sent during the trip reassured me that my pets were doing well and receiving proper care. Reliability and Professionalism: Angela's reliability was exceptional. She adhered to the estimated timeline and arrived on schedule for both pickup and drop-off. Her professionalism and expertise in handling dogs were evident throughout the journey. I felt confident in her ability to ensure my pets' safety and well-being. I highly recommend Angela's dog transportation service for anyone seeking reliable, caring, and professional assistance in moving their beloved pets. From the seamless booking process to the attentive care provided during the journey, Angela's commitment to excellence was outstanding. My dogs enjoyed their long trip from California to Texas, and I couldn't be happier with the service. Thank you, Angela (PLR), for your exceptional care and reliable transportation service. I would not hesitate to use your services again in the future.
Kevin was amazing! He transported my German Shepherd over 1,000 miles and made the experience very pleasant for my dog and me. I highly recommend!