CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
He was amazing and did so great with Kenji! He was flexible and gave me constant updates about how Kenji was doing the whole way!!
Very kind and considerate young lady.
Shannon did an amazing job getting a rescue job transported from Houston to Idaho. She communicated great throughout the transport and sent lots of pictures of Blaze being comfortable and happy in the truck! I would definitely use Paws and Claws again in the future.
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Okay guys, I mean when we say 5 stars I mean 5 stars. I always feel there is room for improvement but SANDERSONS PET TRANSPORT is phenomenal. I'm extremely pleased with the service and if I ever had another companion drop needed to be made I will always seek out Sanderson. Communication A+ along the travel as well with pictures to match.
Wonderful experience. Communicative and on-time. Would highly recommend.
Great communication. Fast and friendly service. Nice equipment.
Christian did a great job; very communicative about how the dogs were doing and where they were located throughout the drive. Highly recommend.
Excellent communication and service! I highly recommend Madison at Ruff Riders and would definitely call on her again to transport my yorkies.
Poor communication, had to keep asking. Agreed on the 31st and that was the agreement before I paid citizen shipper fee of 70.00. To be told moved out to the 3rd earliest. After confronting no real response. I’ve used citizen shipper and I’m sure they’ve had successes but this was a down for me. Have to rebook elsewhere
This was a great experience. Got photos every few hours and GPS tracking the whole got. We got Barnaby in less than two days thanks to our tireless driver. They even accommodated Barnaby’s raw diet. I would recommend this company to anyone.
This was my first time using this service and I’m happy to say that Jerry has been extremely helpful in every step of the way of transporting my senior cats from Texas to Indiana. I had initially been worried since it is a long drive that I’ve done before but Jerry reassured me every step of the way by communicating with me, giving me pictures and updates, sharing his gps location with me. I have no doubt that if I ever need anything in the future with long distance trips, he will be the first I call. If this is your first time with the service then I hope you can hire him. Thank you so much Jerry!! :)
Aww man! Excellent communication skills. You can tell an animal lover when you meet one. Showed up ON TIME and I use this platform a lot and a lot of people are late.. it’s so inconvenient and buyers get pissed. I will use them exclusively from now on. I love that they’re VA owned and operated. Super cool people.
Wonderful service! Kept me up to date on any delays from weather and sent me photos when they took my dog on potty breaks. Highly recommend!!!
Amazed by how wonderful they were with my Rottweiler Nala. Even though it was a one day trip they made multiple stops, constantly took her out for walks fed her well and constantly had her hydrated. I would highly recommend them for long and short distances traveling.track was easy and convenient since we both had iPhones. They were very careful and truly loved animals. Highly highly recommend. Thanks again for everything.