CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
I can't say enough great things about Paul! He was an absolute pleasure to work with. He took extremely great care of our dog and lizard. He was a great communicator and sent lots of updates and photos. If we ever need this service again I will directly book him straight away! Paul, thank you again for all of your hard work and dedication to our pets.
SCAM! Would give zero stars if I was able to- they never showed up! They were great up front, answering all my questions, telling me what I wanted to hear. Took my deposit and then never showed up to actually complete the job. They also stopped answering my texts/calls the day before pick up was supposed to happen, which was a huge red flag. Do not go with this person!
Anna was absolutely perfect. She kept in touch, sent pictures and updates along the way. Made sure our Prince (rescue baby) was very comfortable and not scared during his transport. Definitely recommend her and will be using her for future transports. Thank you from Prince and his rescue :)
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Working with Nesta and her pricing were platinum! She was organized, knowledgeable, and very easy to communicate with. This was our first time to use a transport service and she made it a smooth experience. We have already passed her name to friends and family that have had an exceptional experiences as well. Thx and good luck!
Great Experience! Miranda couldn't have done a better job keeping in touch before and during her drive. She took wonderful care of our dog. Would definitely use her again!
Easy coordinating and responsive
Very satisfied, communication was great and Ruby was in good hands.
Service was excellent, on time, very polite, all around 5 stars
Nesta was very communicative and took great care of our Goldendoodle!
Kevin was amazing! Very sweet and accommodating. All along the way he kept in touch with the breeder and myself....I will definitely use him again! Thank you Kevin for bringing my Persian to me safe and sound.
Heidi was amazing. So kind understanding. My mother passed away and I had to leave poor Abby behind and knew I would be gone long so my dad and I needed the distraction somewhat from this sad lost. We had a bad experience with another company on this site but four legged made me glad to keep looking. Four legged highly professional. Heidi was in constant communication with pictures and video. Abby the dog loved Heidi so much. You could see how Abby was comfortable and had fun with her. I love Abby and all my dogs so I am very picky on who takes care of them and Heidi exceeded my expectations. I would encourage anyone to use four legged because you will not be disappointed. Thank you Heidi for being amazing person.
Kitty was happy and healthy and arrived when planned. Very happy with Alancia's care of our furry friend. Thank you!!
I 100% recommend 2 chicks in a van. Joyce drove Sasha a yellow lab, 7 years old from Oregon to North Carolina. Joyce and Tiffany are extremely responsible . Joyce sent pictures every day. I loved her.😍 definitely if I need again I call them. 😊 thank you.
I can't say enough great things about Ms. Clay Hardy. She picked up Toby who we were rescuing and showed him love & compassion. She sent me 1-3 videos a day of how they were doing. He was not groomed sufficiently as required and she gave him a bath & clipped him herself. He came with nothing, but a bag of food which he didn't want so she stopped & got him chicken for the transport. I had a couple questions after she dropped him off to us & she even responded then (after her job was done). I would definitely hire her again & feel 100% confident that my pet was in great hands. Thank you soo much.
They did a great job with Daisy. Great communication, timely transport and very nice couple. Thank you!!