CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Paul limback for $1200.00
65 lbs hound sheppard mix from Annapolis, MD to La Puente, CA (2655 mi)

I can't say enough great things about Paul! He was an absolute pleasure to work with. He took extremely great care of our dog and lizard. He was a great communicator and sent lots of updates and photos. If we ever need this service again I will directly book him straight away! Paul, thank you again for all of your hard work and dedication to our pets.

Won by Helping Hands for $900.00
52 lbs Labrador Retriever from Myrtle Beach, SC to Concord, CA (2820 mi)

SCAM! Would give zero stars if I was able to- they never showed up! They were great up front, answering all my questions, telling me what I wanted to hear. Took my deposit and then never showed up to actually complete the job. They also stopped answering my texts/calls the day before pick up was supposed to happen, which was a huge red flag. Do not go with this person!

Won by Safe travels transport for $155.00
55 lbs American Staffordshire Terrier from Hawkins, TX to Tomball, TX (215 mi)

Anna was absolutely perfect. She kept in touch, sent pictures and updates along the way. Made sure our Prince (rescue baby) was very comfortable and not scared during his transport. Definitely recommend her and will be using her for future transports. Thank you from Prince and his rescue :)

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

Won by Nesta Howell for $575.00
4 lbs Chihuahua from Richmond, TX to Myrtle Beach, SC (1178 mi)

Working with Nesta and her pricing were platinum! She was organized, knowledgeable, and very easy to communicate with. This was our first time to use a transport service and she made it a smooth experience. We have already passed her name to friends and family that have had an exceptional experiences as well. Thx and good luck!

Won by MRL Transport for $375.00
60 lbs Golden Retriever from Louisville, KY to Pisgah Forest, NC (381 mi)

Great Experience! Miranda couldn't have done a better job keeping in touch before and during her drive. She took wonderful care of our dog. Would definitely use her again!

Won by B&T Transportation for $625.00
6 lbs Labrador Retriever from Albuquerque, NM to Honea Path, SC (1538 mi)

Very satisfied, communication was great and Ruby was in good hands.

Won by Paws Door 2 Door Express. for $300.00
37 lbs Newfoundland from Laurel, MD to Sugarcreek, OH (354 mi)

Service was excellent, on time, very polite, all around 5 stars

Won by Nesta Howell for $450.00
45 lbs Goldendoodle from Fort Worth, TX to Atlanta, GA (816 mi)

Nesta was very communicative and took great care of our Goldendoodle!

Won by KSOFlight&Ground for $100.00
1 lbs Cat from Coconut Creek, FL to Orlando, FL (201 mi)

Kevin was amazing! Very sweet and accommodating. All along the way he kept in touch with the breeder and myself....I will definitely use him again! Thank you Kevin for bringing my Persian to me safe and sound.

55 lbs Australian Shepherd from Buckeye, AZ to Coloma, MI (1863 mi)

Heidi was amazing. So kind understanding. My mother passed away and I had to leave poor Abby behind and knew I would be gone long so my dad and I needed the distraction somewhat from this sad lost. We had a bad experience with another company on this site but four legged made me glad to keep looking. Four legged highly professional. Heidi was in constant communication with pictures and video. Abby the dog loved Heidi so much. You could see how Abby was comfortable and had fun with her. I love Abby and all my dogs so I am very picky on who takes care of them and Heidi exceeded my expectations. I would encourage anyone to use four legged because you will not be disappointed. Thank you Heidi for being amazing person.

Won by Jazzys Pet Care LLC for $599.00
13 lbs Cat from Leonardtown, MD to Bentonville, AR (1212 mi)

Kitty was happy and healthy and arrived when planned. Very happy with Alancia's care of our furry friend. Thank you!!

Won by 2 chicks in a van for $1250.00
82 lbs Labrador Retriever from Sherwood, OR to Concord, NC (2804 mi)

I 100% recommend 2 chicks in a van. Joyce drove Sasha a yellow lab, 7 years old from Oregon to North Carolina. Joyce and Tiffany are extremely responsible . Joyce sent pictures every day. I loved her.😍 definitely if I need again I call them. 😊 thank you.

Won by SPOILED WITH CARE for $1100.00
45 lbs Goldendoodle from Marion, OH to Fort Lauderdale, FL (1187 mi)

I can't say enough great things about Ms. Clay Hardy. She picked up Toby who we were rescuing and showed him love & compassion. She sent me 1-3 videos a day of how they were doing. He was not groomed sufficiently as required and she gave him a bath & clipped him herself. He came with nothing, but a bag of food which he didn't want so she stopped & got him chicken for the transport. I had a couple questions after she dropped him off to us & she even responded then (after her job was done). I would definitely hire her again & feel 100% confident that my pet was in great hands. Thank you soo much.

Won by Ace Ventura Pet Transport for $890.00
65 lbs Golden Retriever from Kansas City, MO to Punta Gorda, FL (1369 mi)

They did a great job with Daisy. Great communication, timely transport and very nice couple. Thank you!!