CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
He was great!
Our little guy made it safe and sound, super great experience and people!
This was one of the best thing that we ever did. Mr. Daniels is incredibly easy to work with and very accommodating. Honestly moving our pets from Houston to Provincetown in the same day is a godsend. This 5 star rating is very easy to give
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Would rate no stars if I could as this company used a third party towing company to get my items. Which wasn’t even fulfilled as we requested a second pick up and was charged for even though they didn’t pick up the items. On top of that the towing company he used demanded an extra 1000 dollars. They refuse to message back on the matter and now we are going through the legal process to get a refund as THEY BROKE THEIR OWN CONTRACT WITH US. Do not use as they might scam you as well.
Yuralee was awesome! Communication was on point. Got our boat in a safe and timely manner. Highly recommend her!
10/10 service and incredibly military friendly! I would HIGHLY recommend to anyone looking for flexibility and dependability.
I was extremely happy with the care and compassion Jack received during his after recently losing his Momma to cancer. Thank you so much for your consideration.
Kassie was wonderful! Friendly and efficient, kept me updated along the way and got my girl to me quickly. Thank you!!!
D&D absolutely saved the day!! I was moving my pet from Los Angeles over to London and they went above and beyond when the airline said Arlo's crate was too small. They helped me pick up a new crate and waited with Arlo until she could catch the last flight of the day. I owe them so much and would recommend them in an instant! Not to mention Arlo loved them as well. Would hire them again in a heartbeat.
Very careful with my puppy! I fully recommend his services!
Unfortunately my fur baby wasn't able to be picked up do to conflict with other party holding puppy hostage. It had nothing to do do with Animal House and kudo's to the company for handling their business! The gentleman was gracious enough to offer another pick up time which was absolutely appreciated but wasn't going to work out no matter how hard they attempted to. So thank you for all you do to get furbabies home securely and lovingly.
Absolutely the best! Risa and Marshall took a nerve wracking situation and turned it into a true 5-star experience. I can’t say enough good things about their care and attention to my dogs and their safe journey cross country. Thank you all so much. I could not be more thankful I chose your service over others.
Could not be more pleased with the service provided. I would definitely use them again if I need to in the future.
Drew was amazing with giving us updates the whole drive! Definitely recommend this company!
I would highly recommend this team for transport. Lily was gentle and reassuring to our pet and communicated well throughout the trip. She sent us pictures and updates. Excellent care given.