CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Wonderful experience, no issues. Will book again:)

Rob did an amazing job transporting our dog, so we could enjoy having our "fur" baby on vacation with us. Juno is a large dog and requires activity on long rides. They made sure Juno had lots of breaks to ensure her trip was comfortable. Rob and his team provided us with regular updates and lots of photos. Our dog cuddled right up to them, and that is how I know they took really good care of her! We will definitely book with Rob on future trips. Thanks again!

We had a great experience with James! He kept us updated with pictures/videos of Jazz on his adventure across the US. He took care of Jazz like he was his own. I highly recommend him!

Thank you Danny and Aaron for transporting Lucky to us in a timely safe manner. We appreciate everything you did for him during the travel. 100% recommend.

They were wonderful. Great communication, organized, professional and got my pups to me safe and sound. Would use them again.

Matt was wonderful to work with,

She was absolutely amazing, kept me informed every step of the way.

HIGHLY HIGHLY RECOMMEND!!! Michelle and her husband were incredible. My husband plays pro hockey and we unexpectedly got traded from South Carolina to Finland. We sent our baby Honeycrisp to get shipped all the way to MN to stay with family while we were away. They were extremely reliable, so caring with her, and kept us updated throughout her whole journey to Minneapolis. Crispy became fast friends with their beautiful dog Angel Grace. I cannot recommend these guys enough. They eased our anxiety as we traveled to Europe by updating us constantly and picking her up and delivering her super promptly. I would and WILL work with them again. 13/10 on service, quality, reliability, friendliness, and care for our baby girl.

Absolutely satisfied with the whole experience. She was so kind to Midnight. Unfortunately the dog had been abandoned and I shipped her to the adopting family who fell in love with her. Kept us informed and sent photos. You can’t go wrong if you choose her to take care of your dog.

I had an excellent experience using this dog transport service, and I couldn’t be more grateful for the driver, Bill. From start to finish, he was professional, courteous, and incredibly reliable. Throughout the entire journey, he kept me updated with regular check-ins, ensuring I felt comfortable and informed every step of the way. What really stood out, though, was Bill's warmth and thoughtful nature. Not only did he provide top-notch service, but he also shared some great life advice along the way that really resonated with me. His kindness and perspective made the whole experience even more memorable, and I truly appreciated the personal touch. If you're looking for a trustworthy and compassionate transport service for your pet, I highly recommend this company. They go above and beyond, and Bill is an absolute gem!

Jose and his team were wonderful!! They transported 7 large dogs and 7 guinea pigs from San Diego to Mississippi and communicated with me every step of the way! They sent pictures and video of my dogs at each stop, making me feel less stressed out about the long journey. There attention to detail was impeccable! I highly recommend them; your animals could not be in better hands!

Great communication and care! Experienced with variety of livestock and dogs. Great experience, reasonably priced, friendly and highly recommend!

Absolutely incredible experience!!! Great communication and they took excellent care of our sweet boy!!! Will use them again in the future. Thank you so much

Absolutely blown away. I can’t recommend them enough. Never done this before - was driving my BABY boy Hudson from LA to Florida & they did it with constant updates. This is the real deal. I took a chance on this website and I made the best choice possible with them. 5/5 stars.

Great service all around!! Thank you!