Dependable Driver Solutions LLC

Dependable Driver Solutions LLC

★5.0 • 500 Shipments

10 reviews • Since December 2021

About

Welcome, and thank you for taking the time to learn more about us! We are a Midwest-based company proudly operating out of Ohio and Chicago, Illinois, and we've been a fully registered and legitimate business since 2021. Since day one, we've built our reputation on honesty, integrity, compassion, and transparency, and we bring those values into every aspect of what we do. At the heart of our work is a deep love for animals and a strong commitment to providing families with the peace of mind and confidence they deserve when entrusting their pets to someone else. We understand that your pets are more than just animals — they’re beloved family members. That’s why every transport we offer is handled with the same level of care, attention, and respect we would want for our own furry companions. Over the years, we’ve had the privilege of building lifelong friendships and bonds with many of our clients — particularly our cherished snowbird customers who rely on us year after year as they travel seasonally between homes. These lasting relationships are at the core of what makes this work so meaningful to us. We offer direct door-to-door transport services with several flexible options tailored to your needs: Exclusive Solo Rides – One family, one ride. This premium option offers the highest level of attention and privacy. Semi-Private Rides – Typically includes one other pet traveling in a similar direction within a 4-8 hour proximity. It’s a popular, cost-effective alternative to solo transport, though slightly more flexible on scheduling. Shared Rides – Involve 2–3 animals traveling region to region with several drop-offs. These also require some date flexibility to coordinate effectively. All pricing is based on a simple, flat per-mile rate. This allows us to stay competitive and continue doing what we love sustainably. While we wish we could offer our services for free (because, honestly, most of us would!), your payment supports the high level of service and care we consistently deliver. We typically stay in pet-friendly hotels during longer routes. This allows our drivers to rest properly — ensuring alert, safe travel — and gives your pets the chance to unwind in a comfortable, secure environment. All lodging and travel expenses are included in your up-front quote. No hidden fees, ever. We treat every transport as unique. If our bid seems reasonable, we kindly ask for a chance to speak with you about your specific needs — including your travel dates, number of animals, special requests, and any accommodations your pets may require. With team members strategically located across the country, we’re often able to optimize routes and offer discounted rates when schedules and destinations align. For example, if we’re in Arizona and need to return to Ohio or Pennsylvania, we may be able to pass those savings on to you depending on your flexibility. What you can expect from us: No payment is required upfront — full payment is due upon safe delivery. Highly experienced drivers, many with CDLs and Hazmat certifications, and professional driving backgrounds. Real-time location tracking throughout the journey. Photo and break updates every 2–4 hours to keep you informed and reassured. Backup drivers and contingency plans in place for unexpected events (vehicle issues, wildlife encounters, etc.). No hidden costs — the price we agree on is the price you pay. Cats must travel in owner-provided crates and are only allowed out inside hotel rooms. Dogs can be crated upon request. At Dependable, our name is our promise. We're honored to be trusted with your pet's journey and take that responsibility to heart every single time. Warm regards, Michael Utesch Owner, Dependable Driver Solutions LLC

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Pet Protection Coverage

Safety comes first! Your pets are covered with our $1,000 Pet Protection coverage.

Booking Assurance

Stay protected with our dedicated support, refund policy and a driver replacement guarantee.

Trusted transporters

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Vehicles

2022 Toyota RAV4 Hybrid

SUV · gray

2022 Chrysler Pacifica

Van/Minivan · gray

We use newer model SUVs and minivans. We have multiple drivers all over the country. Some have minivans, others have hatchbacks. Every vehicle we have In service is less than 5 years old and in great working condition.

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Customer Reviews

Justyana

13 hours ago

I was so nervous to trust strangers with my newly adopted dog that even I hadn't met, since I was adopting him from GA and live in PA. Dependable Driver Solutions LLC offered top notice service for both me and my shelter dog. He arrived so happy and didn't even want to part with Dawn (his driver)! Michael (owner) and Dawn were so kind and wonderful and the communication was open, timely, and truly top notch. These folks truly make the world a better place- for both people and animals! THANK YOU!!!

Toni

1 week ago

From the moment I decided to use Dependable Driver Solutions I was pleased. Great communication all the way. My new little fur baby was secure and treated like royalty! A big shout out to Karen and James, the drivers, and Michael! Best service ever!

Allison

1 month ago

Excellent service, Dawn did amazing, puppies arrived no problems and seemed to have a great trip. Communication with Micheal was excellent as well. A+ all around. Will book with them again.

Nayna

2 months ago

The team exceeded all expectations and made for a very happy reunion. Mike was very easy to work with, and Karen and James went above and beyond. You can tell they truly care about the animals they transport, love what they do, and know exactly how to make sure the trip is safe and comfortable for everyone. If you haven’t already, this team should be your choice!!!

Terri

3 months ago

When my 89-year-old father moved into senior living, he had to part with his beloved Westie. I became the lucky new owner—but I live 1,850 miles away, and timing was critical. Dependable Driver Solutions LLC was truly a godsend. After researching several companies, they stood out with excellent reviews and BBB ratings, which gave me confidence. Michael was incredibly thorough and quickly arranged next-day pickup with a dedicated two-driver team—no long, multi-stop transport. Liz and Larry were outstanding. They drove straight through, provided updates every few hours with photos, videos, and live location tracking, and took great care of Toby with regular breaks and walks. Toby arrived happy, safe, and right on time. I’m beyond grateful—highly recommend!

Sabryna

3 months ago

They were incredible! I was a bit worried at first given that my dog is a senior, but they were very helpful and so so kind and understanding to both me and Gracie. For such a long trip I truly can't recommend their services enough!

Lena

3 months ago

Amazing experience from beginning to end. It was pleasure working with Michael, and thank you Dawn for making the trip so seamless for us and our dog!

Bob

4 months ago

Super awesome team which gave updates the whole trip. Would highly recommend this shipper. They took great care of our new pup!

Cassie

5 months ago

They came right to my rescue ! I had hired a horrible hauler to haul my new puppy home to me . After him having the dog for a week and couldn't tell me when he would deliver him because of bad weather/ or being cold . Miriam from dependable drivers went and immediately picked up my puppy and brought him home to us. Total life savers. Thank you again!!!

Brettany

4 months ago

This was a very emotional experience for me and I’m so thankful for how supportive and communicative my driver was. He kept me updated the entire time, treated my dogs with so much care and made sure they arrived safely. Truly went above and beyond. I highly recommend him to anyone trusting their fur babies to transport.

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