CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

Natalia is amazing! Friendly and professional and efficient, and my dog loved being with her! I'm so grateful! Everyone should hire Natalia!

My overall experience was ok. In the beginning communication was excellent but it got a little hazy right before pickup. I was just trying to iron out actual pickup time and drop off. But after getting they straight everything else was smooth sailing. They sent pictures throughout roadtrip with my fur baby and brought everything in my home.

Four Winds Pet Concierge was amazing! The entire experience was seamless from start to finish — pick-up and drop-off were incredibly easy and stress-free. I completely trust them with my little kitty, and it’s such a relief knowing she’s in caring, capable hands. If I ever need their services again, I’ll definitely be booking without hesitation. Highly recommend!

Quick transport and communication! Was able to follow her route with Life360 tracking. Could tell that she loved animals :)

Osman is so kind and nice to Midas. he was very welcoming when we first met him, all our worry disappeared. He communicated with us very well sending us picture of Midas. when we had payment problem for the first initial payment he was understanding and we paid him when he delivered Midas to his second home. we are overall very Satisfied with is exceptional work. we hundred percent recommend him to anyone who wants to transport their pets. Thank you so Much Osman!!!!!

I couldn’t have put my cats in better hands for the long ride from Peekskill to Syracuse. JnB was on time, kept me informed before and during transport and just went above and beyond. Very nice people. Thank you so much for

Mora did an amazing job taking care of our fur babies.

Outstanding communication and went beyond to make sure my puppy arrived safe

Great experience. Constant communication and always knew what was going on throughout the transport.

We are so happy with Luxury Pet Transport’s service. They brought home our new baby girl in just over 24 hrs from half way across the country. Puppy arrived in good spirits and we could tell she was well cared for. Highly recommend.

I am so grateful for Shawn. When my husband and I decided to make the move from South Africa to our home in the USA we knew our boy Bruno had to come with. It was a huge decision to bring our dog 8,650 miles and we needed someone to get him from JFK to Illinois. Shawn was easy to communicate with and so kind. He rolled with all the date, airport and time changes as we were at the hands of the transport company in South Africa, the CDC and The ARK at JFK . Shawn kept me updated every time they stopped as they made their way across the USA. A true professional and I HIGHLY recommend him if you need to transport your pet within the USA. THANK YOU SHAWN!

This was our first time booking a transport for our babies. The service was wonderful. The process was easy and convenient. We were kept up to date with regular check-ins, videos and pictures. The drivers were phenomenal. I would request them specifically if I had to do this again. They were so loving and gentle with our cats. I would highly recommend Boston Pet Transport. I would defuse them again. One happy customer with some happy kitties.

Matthew was very polite and hauled my boat from rapid City SD to my place in Kentucky did a great job and sent me pictures of the boat at my house and where my keys were fast service

Trustworthy, caring, professional character. Communicated throughout the whole process & brought peace of mind for us & the dogs. Expecting stressed dogs, after a long trip, yet they arrived happy & calm which was reassuring. Can’t thank Bill enough for what he does! 5/5

Very satisfied with Yolanda’s service, honest and truthful person.