CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
30 lbs Newfoundland from Britt, IA to Russellville, MO (398 mi)
Had such a great experience getting my Newfie puppy transported!! She kept me updated along the way and took such good care of her.
68 lbs Labrador Retriever from Carmel Hamlet, NY to Ocala, FL (1095 mi)
Mark did a great job transporting my three labs from NY to Florida. They arrived safe and sound about 24 hours after being picked up. Highly recommend Mark.
Pets and Animals from Huntersville, NC to Seattle, WA (2806 mi)
Iâm traveling from North Carolina to Seattle Washington and I was so so SOOO worried about how to travel with my Rats(Bill and Ted) and mouse(Gizmo). I have never traveled with pets before, let alone small âexoticâ animals like them, I was so scared about the possibility of not being able to take them with me. However, J&J were able to dispel any fears I had about not being able to keep them with me! They were incredibly at communicating with me and helping me prepare for traveling pets for the first time. One of my biggest concerns as a rodent owner especially was finding a shipper who wouldnât be disgusted by or mistreat my animals đ but the moment we started talking and especially after handing the carriers over, all of my worry washed away! J&J where so sweet, gentle, and attentive of my boys, and the way they gushed about them made me feel like I was handing my pets off to a couple who loved them just as much as I did. I was updated regularly with pictures and messages throughout the entire process, and when it came to payment it was a quick and painless Zelle! If I ever needed to move again for whatever reason and needed another pet shipper, it would be J&J in a heartbeat! đ
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80 lbs American Staffordshire Terrier from Costa Mesa, CA to Huntersville, NC (2412 mi)
Devin was amazing. He was professional, on time and kept us fully informed along with updates and pictures. We are extremely happy with our experience and would definitely use Devin again in the future.
28 lbs French Bulldog from Denver, CO to Cincinnati, OH (1197 mi)
No it was perfect and thank you for letting keep track of the trip the whole way you did great keep up the good work.
65 lbs Golden Retriever from Alexandria, VA to Santa Fe, NM (1881 mi)
Jenn and Melissa were amazing and very helpful. They kept me updated during the whole trip. My pets were delivered quickly and safely. I would absolutely book with Papiâs Furry Friends again.
40 lbs Cardigan Welsh Corgi from Santa Barbara, CA to Saint Paul, MN (2015 mi)
When my daughter was home for Christmas she wanted to adopt a dog from the Humane Society, for her Christmas gift. She adopted a wonderful Collie/Corgi mix. When she inquired with the airline about taking it home, it was just a little too big to go in the plane with her and too cold to travel as cargo. We come up with only one option; rent a car and drive from California to Minnesota. We decided that it would take too long and we didnât want to drive in the winter. Thankfully, we found Thom, who was the perfect match for us! He has the best attitude, is very communicative and filled is in two or more times a day, and was flexible with our pickup time and drop time. He bonded with Murphy during the 3 day trip. My daughter is very happy that she now has her new dogâŚ.and Murphy is so happy to have his forever home and soulmate! Thank you Thom, for making this happen.
Boxes from Centreville, VA to Baltimore, MD (65 mi)
Wonderful experience all around!! He was extremely courteous, prompt, and communicated clearly throughout the process. It made what had been a tedious and cumbersome process of moving quite heavy boxes over in a snap. If Iâm ever faced with a similar task,Greyâs will be my first choice hands down.
37 lbs Grand Basset Griffon Vendeen from Eureka, CA to Plattsmouth, NE (1796 mi)
My dog was in Kyleâs, the owner, care for three days. He took excellent care and time with my very shy dog. He sent me a video each day along the way. I would highly recommend this company.
8 lbs Australian Shepherd from Denver, CO to Salt Lake City, UT (542 mi)
Sean picked up a puppy for me and drove it from Colorado to UT. He did a good job keeping me informed of delivery and taking pictures along the way. Great job!
Cars and Light Trucks from Orlando, FL to Summit, NJ (1085 mi)
Excellent experience with CLM. Mike was very helpful in quickly replying to all my questions along the way, and the car arrived safely and timely.
65 lbs Mixed Breed from Montgomery, AL to Fredericksburg, VA (749 mi)
My dog was delivered safely and with great care. Communication was smooth, and everything went exactly as promised. I truly appreciate the professionalism and attention given to my pet.
50 lbs Mixed Breed from Natick, MA to Mount Pleasant, SC (964 mi)
They were so great! Took such good care of my dog on her trip and stayed in consistent communication with me during the process. I highly recommend!
30 lbs Pomsky from San Antonio, FL to Irvine, CA (2490 mi)
Jorge and his company is world class. I had my Pomsky who has anxiety delivered from FL to CA and Pet Cab was truly a god send. Jorge communicates throughout the trip and truly cares for the animals. I highly recommend using Pet Cab over the other companies.
2 lbs Doxie Aussie from Hawley, TX to Benson, NC (1382 mi)
Great communication & delivery was easy & fast!