CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
18 lbs Irish doodle from Berthoud, CO to Lake Helen, FL (1895 mi)
Excellent job. Sent pictures throughout the transport and arrived early. Very nice and professional.
10 lbs Cat from Portland, OR to Memphis, TN (2269 mi)
Great experience; gave me daily updates on the status. Even got my cat settled in my new home when I wasn't there due to a plane delay. Very, very solid.
14 lbs Standard Poodle from Perris, CA to Simpsonville, SC (2281 mi)
Trevor was amazing. He brought us a standard poodle puppy (Sterling) from California to South Carolina. He also brought us a collie puppy from Kentucky. Both experiences were fantastic. He was so quick to respond to any message, he transported our puppies individually so there was no anxiety of a lot of other pets being transported with them. I had GPS tracking the entire way and he sent pictures and videos every few hours. He kept me updated on his projected arrival the entire trip and send me videos of the overnight locations he was staying in with our pet. His prices were great and he treated our puppies like royalty. I would (and have) recommended him and I would use him again! Puppies came to me safe and sound and transitioned into our home seamlessly!
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30 lbs Havapoo from Lancaster, PA to Philadelphia, PA (78 mi)
The BEST!!! So sweet and down to earth she was such a help and was very communicative. Made this such easy process and a positive experience! 100/10!
60 lbs Australian Cattle Dog from Salt Lake City, UT to McAllen, TX (1559 mi)
We had an amazing experience with Paws 2 Door Express. Iâll be honestâat first I was a little nervous after reading a previous review involving an anxious dog. But after taking time to really think about it, I realized that with long-distance travel, a lot of things can happen. Car trouble can happen, and when dogs are anxiousâespecially when theyâre not with their ownerâunexpected situations can happen there too. What truly mattered to me was how thorough and intentional Paws 2 Door Express was from the very beginning. They asked detailed questions about my dog, Mazzie. Heâs not aggressive, but he is very shy, and they took the time to understand his personality and needs. Mazzie does great on car rides, and they made sure he was comfortable and cared for the entire trip. Communication was excellent. They stayed in contact with me throughout the journey, which gave me so much peace of mind. They arrived right on time to my parentsâ home in McAllen, Texas, and the reunion was incredibly emotional. Mazzie was reunited with his grandparents and cousins and was so happy he actually cried. Iâm so grateful I found Paws 2 Door Express. They are a wonderful, family-owned business, and you can truly feel the care and heart they put into what they do. I would absolutely recommend them to anyone looking for safe, reliable, and compassionate pet transport.
30 lbs Australian Cattle Dog from Phoenix, AZ to State College, PA (2214 mi)
Super awesome team which gave updates the whole trip. Would highly recommend this shipper. They took great care of our new pup!
50 lbs Bulldog from New Milford, CT to Ridgeland, SC (859 mi)
Georgie was transported safely and arrived without any issues, despite the weather and snow storms. Communication was great and I would consider using HappyFetch again in the future if needed!
10 lbs Wire Fox Terrier from Parma, ID to Grand Point, LA (2208 mi)
Great job getting my dog 2200 miles!
64 lbs Great Pyrenees from Wytheville, VA to Staunton, VA (154 mi)
Whitney was a pleasure to work with! She was very responsive and punctual, and took great care of Belle during transport. I highly recommend her services!
4 lbs Cat from Crown Point, IN to Huntington, WV (409 mi)
Wonderful transport team! They kept me updated every step of the way and delivered my little kitten to me quickly the same day! They are the real deal!! I was sent pics along his journey home and knew he was well taken care of! Very thankful and will use them again anytime!! Thank you so much for my kitten's safe delivery!!!
34 lbs Doodle from Golden, CO to Glenview, IL (1020 mi)
I cannot recommend this driver enough! Driving a dog from Colorado can be stressful, but they made it incredibly easy. Iâll admit I flip-flopped on the timing a few times, but they were so flexible and accommodating with every change. I received regular text updates throughout the trip, which really put my mind at ease. Best of all, there were no hidden fees or surprisesâjust kind, generous service. My dog arrived on time and happy. I completely trust them and would absolutely use them again!
60 lbs Great Dane from Shepherdsville, KY to Perry, FL (691 mi)
Wonderful experience!
13 lbs Miniature Poodle from Meta, MO to Los Angeles, CA (1743 mi)
J&J made my life so much easy and stress free. I got my puppy happy and healthy while keeping me updated during the whole time the puppy was with them!
15 lbs Lhasa Apso from Portland, OR to Chicago, IL (2120 mi)
J&J flight nanny was great. This was our first time using something like this and they were patient with all our questions. They guided us through the process, let us know what documents we needed and communicated with texts and phone calls. During the transport, they sent pictures and gave us updates on how our dog was doing. We worked directly with Sean and he was friendly and took care of our pup!