CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Furry Friends for $345.00
8 lbs SHICHON from Manheim, PA to Queens, NY (180 mi)

We were able to schedule last minute, and the driver Jana was very cooperative and attentive to both us and the family receiving our puppy!

Won by Jennifer Hendricks for $1000.00
6 lbs Cat from St. Petersburg, FL to Keyser, WV (1021 mi)

Jennifer did a great job of transporting 3 cats across many states!!! The weather was particularly bad throughout her trip but she was a trooper and made it to West Virginia from Florida safely and promptly. I would definitely use Jennifer again!!

53 lbs Pitt Bull Terrier from Los Angeles, CA to Chicago, IL (2020 mi)

Leann was so great! Sent regular updates, shared live location tracking, and sent several pictures each day. Would recommend to anybody.

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Won by Gypsie's Fur-Pals Express for $585.00
40 lbs Mixed Breed from Castle Rock, CO to Gulf Shores, AL (1443 mi)

The dedication Kara showed was outstanding. She encountered severe weather twice on tbe trip down and communicated the entire time with ETA. She also sent photos of walks, feeding and riding so I could see how our dog was doing and tolerating the trip. I highly recommend because she took such great care.

Won by MPTransport for $395.00
10 lbs Cat from Newnan, GA to Houston, TX (758 mi)

Rick and Christian were amazing, and I'll be recommending them to everyone I know! During the transport of our family cat, Tiger, they stayed in constant contact, providing updates often as they encountered some winter storms on their journey. They were always easy to reach to answer my questions. I felt like I made the right choice by hiring MPTransportation when I read their stellar reviews, but I knew for sure I made the right choice when they arrived to pick up our Kitty in Georgia and dropped him off happy and calm in Texas! I'm a customer for life!

Won by Loving Care Transport INC for $1000.00
90 lbs Goldendoodle from Avon Park, FL to East Bridgewater, MA (1370 mi)

Perfect experience with Loving Care Transport! Steve was honest, reliable and accommodating. Couldn’t have asked for a safer, stress free transport…Otto received tons of well deserved TLC!

Won by State By State Carriers for $1400.00
Other Boats from Davison, MI to Bozeman, MT (1659 mi)

Booked with State By State because they "stated" that they could pick up within a few days. This was important because I was getting charged storage fees at the pickup location. They made excuses for 3 weeks before finally saying they would not be able to complete the delivery for me. Over $600 in storage fees lost due to State By State. Beware!

8 lbs Cat from Baton Rouge, LA to Houston, TX (269 mi)

Amazing communication! Warm, trustworthy, easy. She contacted the breeder and coordinating directly with him for me and provided all the detailed information once the exact plans were made. She was even willing to receive an Amazon shipment for stuff for our new kitten to be transported in and help make it as smooth as possible.

Won by State By State Carriers for $1100.00
Cars and Light Trucks from Bremerton, WA to Dayton, OH (2396 mi)

So I had a horrible experience with this company. Once I booked and confirmed the dates I did not hear back from them. I call the day of pickup and ask what time they are coming only to be told that their truck broke down and they were working on finding another driver and would pick it up the next day. Okay that’s fine I understand things happen. The next day nobody is there I call and call and sent a text and messaged through citizen shipper. I’m stressed out because I had a flight on Sunday I had to get on and I wanted my car picked up before I left. I tell them my flight times and keep them updated on everything. Not once did I get a response back about my car being picked up until TODAY (they said they could pick up soon) but this is after I had to find another company to get it. I was very very frustrated and felt lied to communication was great up until they never showed up or called saying someone will get it this day and this time. How did it go from being on your way and you’ll pick up the next day to ignoring my calls and texts. It was just very frustrating and stressful

Won by Maykel Mondeja for $500.00
3 lbs Bully mix from San Diego, CA to Wayzata, MN (2000 mi)

When in doubt call maykel...He would do the impossible to make sure your pet arrives as he has promised you to the tee. 100% recommend Mr.Maykel thank you for bringing Bruno to us...

33 lbs Cat from Albuquerque, NM to Riverside, CA (767 mi)

Amazing people checked in with me the entire way and let me ask any questions to put my mind at ease.

Won by Genesis’s Pets llc for $500.00
80 lbs German Shepherd Dog from Orlando, FL to South River, NJ (1048 mi)

She was AMAZING‼️ She gave me consent communication (more than expected) and I loved it. I can’t believe how fast she got my baby to me and I am so thankful that I’ve found her. I am so happy to be reunited with my dog. I HIGHLY RECOMMEND Genesis. Thank you so much again. You are fantastic‼️

Won by Polka Dot Pet Movers for $500.00
4 lbs Chihuahua Dachshund Mix from Patriot, OH to Schenectady, NY (691 mi)

My family in upstate NY fell in love with a puppy in Ohio. This is about 800 miles away. The family offered to bring us the puppy for $1/mile both ways. I came on Citizen Shipper and got a response from Deb at Polka Dot Pet Movers. I selected her offer not only because of the price but because her background as an educator resonated with me. She was AMAZING! So quick to respond, great with texting and communicating, and even flexible as we had some winter weather issues in the forecast. She picked up our puppy and got him right to our door safely, providing us with constant updates and texts, including photos and videos. She said she would get the puppy to us by noon an was at our door by 12:03 with the puppy, some treats, and a cute bandana for him. I just can't recommend Polka Dot Movers enough. Please to choose them for any of your pet moving needs. Just fabulous.

Won by T & T Transport service for $525.00
110 lbs Rottweiler from Chicago, IL to McLeansboro, IL (324 mi)

These People were absolutely AMAZING to work with! Travis and Teresa were so kind to our girl the entire way from Chicago. Charisma was being imported from Serbia to O Hare international Airport. The first night the airport couldn't locate where Charisma (our dog) was! T and T went through the WHOLE Airport looking for our dog. They tried absolutely everything to find where she was. Eventually they had to leave and come back the next day to find her. They were so sweet even getting customs to let our girl out if her crate before she was cleared because she had been in her crate for over 24 hours! They kept us updated throughout the ENTIRE process and transport. Charisma was nervous but they were so sweet and understanding and treated her with so much love and compassion! T & T will forever be the transport company we trust with our dogs and puppies! They were on time, communication was PHENOMENAL, they had tracking so we could see exactly where they were with our dog the entire time, and overall just super nice and AWESOME people. You will not regret hiring these shippers! 10 out of 10 and 5 stars from us!