CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
They provided excellent service. they detailed every step of the trip on video. they were extremely attentive to our new pup and treated her as their own. I plan to use their boarding service in the future. the service provided wen far beyond my expectations.
Overall 5/5 stars! Quick confirmation, pickup and delivery
I could not be happier with the service I received to transport my foster pup to her adopter! The contracts were great, payment was simple. The communication was outstanding, Life360 tracking added that final layer of piece of mind! And they got the job done very quickly! Highly recommend Marksberry Mutt Movers!
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So incredibly. pleased with the service Semper Fi Pet Transport delivered for me. Class act the whole way, communicated throughout the process, timely, honorable, and when I finally met him, just a great person. Highly, Highly, recommend. Thank you so much for taking care of my shipment.
If you’re wondering if you should book Megan, absolutely 100% yes. I had to make a really difficult decision to move my sweet girl back home with family and Megan was absolutely wonderful and compassionate throughout the entire process. She was available on unexpected short notice and provided a lot of updates, making my family feel comfortable with what to expect the whole way. I would recommend using her again to anyone with such a need, long or short haul. Thanks again Megan.
I’m extremely satisfied with the service I received. I was updated often about my fur baby with pictures and text messages. I would use the company again as well as recommend them. Jungle Buddies is the Best!
I had a wonderful experience working with Donna! She brought my 50 lb, 2 year old black lab, Mowgli from NYC to CHarleston, SC, for a family trip. Donna was timely, communicative and professional - sharing her GPS tracking, providing photo updates of Mo along the way, and promptly messaging to ensure a smooth drop-off on the other side. I could tell from the moment donna greeted Mo that she was a real "dog lover" and I was comfortable that he would be in good hands. Sure enough, Mo seemed super happy and relaxed when i met him on the other side of his journey with Donna - would definitely work with DOnna again!
They brought my two puppies from Texas to Pennsylvania.They kept in communication with me and the person they were delivering to. They sent pictures and constant updates of feedings and informed me when the puppies were having potty breaks. The delivered in 24 hours as promised. I’m so happy with my experience and would recommend them to everyone.
We had a beautiful 3pound MalShi flown from South Dakota to New Mexico by Roxy. Roxy is such a kind, caring and honest person. I was hesitant as I have been scammed so many times, but not by Roxy. He treats the animals as if they are his. We will forever be grateful for finding and meeting him. We would recommend him to anyone. Life is full of dishonest and cruel individuals, but Roxy is an example that there are still individuals with integrity and kindness.
I was happily surprised at how careful they were with my precious pet. It really showed they cared. We met beforehand and went over some things. They completed the roundtrip in two days and stayed in touch with texts and pictures. It helped with my anxiety about this long trip. Thanks Hailey and Travis for making it look so easy. My pet is home and safe and I'll definitely use them again! Very professional too.
I call this pet nanny the 'dog whisperer'! I had to leave early and was so worried about my German shepherd having to be boarded for a week before even being picked up by the pet nanny! But she went there and picked up my baby, soothed him with calming scents and treats to help him during the very long ride (Arkansas to Washington). Then when she arrived, I still didn't have a home and was staying in a hotel so she kept our boy for another week. Bach is an anxious dog and is not socialized with other dogs. Chewy (pet nanny's fur-baby) and Bach were besties by the time the trip was over! So now I know that Bach can have dog friends! I feel that Bach was in very capable hands. Even my vet couldn't control him, but pet nanny had him collar trained and was taking him for walks during their drive so he could stretch his legs. Shocked I was when she sent me the videos and pictures (which she did quiet often during the entire time she cared for Bach!) it made me feel better about the length of time he was being boarded and transported. Bach learned how to get along with other dogs, leash trained and able to be in public. Then when I finally got our home, she brought Bach to me and gave me a full review of bachs actions, health, physical and mental state and I met Chewy! If you need a dog nanny - this is your gal!!!
Our 10 week old Nori made it home safely from FL to CA. Tom kept an open line of communication during this whole process. Thank you so very much!
Highly recommend David!! He took such great care of our puppy on a long drive. Sent me photos of the car all ready and several update pics/texts along the way. We had a tight time window we wanted the puppy delivered and he arrived right on time! He was easy to communicate with, reasonable price, professional, punctual, and very loving to animals! Can’t go wrong choosing him!
This company was great. They responded quickly with a fair quote. Picked up my dogs within hours and they arrived at the destination the next day. The driver was very kind in sending updates and photos of the car ride and rest stops. As well I could see via a tracker the exact location on a map where they were at all times. It was a great experience. I highly recommend.
Out of nowhere, we came by the knowledge that a dog we love was in a less than ideal situation. On top of the resultant stress, we had to figure out how to safely transport the dog across the country. Enter Rulana. She is professional, courteous, and is completely straightforward regarding all communication, including specifics regarding required paperwork, as she is a certified USDA pet transporter. She arrived for pick up on time. Kept us up to date on where she was and how the dog was doing; and delivered exactly on time. Not an easy task when such a distance is involved. I certainly wouldn’t want to be in the same situation again, but I would definitely hire Rulana if I needed to.