CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Cars and Light Trucks from Minneapolis, MN to Baltimore, MD (1111 mi)
Easy communication, fast problem solving. Total professionals. I highly recommend.
10 lbs Cat from Occoquan Historic District, VA to Vallejo, CA (2804 mi)
Devin was wonderful. He kept me informed of progress and sent pictures as promised. He was extremely responsive to questions and easy to work with. I would definitely contract with him again! Thank you Devin!
4 lbs Shihztu mix from Slocomb, AL to Byhalia, MS (406 mi)
VERY satisfied with Amie! She took care of this frail pup for us in their 6+ hour travel from GA to Ms! Very pleasant Woman who fully communicated with me during the trip! I DEFINITELY recommend her!!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
6 lbs French Bulldog from Godley, TX to El Paso, TX (601 mi)
Great experience! Very communicative and shared location the whole drive. Made sure the puppy was comfortable and happy and checked in after delivery. Will definitely use again
48 lbs Siberian Husky from Lanham, MD to Clinton, MD (20 mi)
Shawn is excellent. A professional. He arrived early and was patient. It was a little difficult move - for three dogs. Had to make a stop at the veterinarian before boarding. Shawn was patient with the animals, took them out to relieve themselves while we were waiting for the vet. I was skeptical about this whole pet transporting business and I thought that it would be much more difficult. Working with a professional though made this job so much better. I will definitely use Shawn when I need to move a pet.
80 lbs American Bully from Fulton, NY to Memphis, TN (1069 mi)
I must say this guy here got the job done in 1 day a 22hr drive with no issues. Kept me informed with pictures & videos updates of my fur babies and how far he was from the drop off location. Excellent job
11 lbs Cat from Los Angeles, CA to Columbus, OH (2259 mi)
Sam was a dream to work with. He was punctual, communicative, and efficient. He transported our two senior cats--one of whom is diabetic and requires insulin injections twice daily--from California to Ohio with no issues. He sent frequent text and photo updates, and his location was known to us the entire time. If we were to ever move again, we would use Sam again in a heartbeat.
7 lbs Yorkshire Terrier from Jacksonville, NC to Colonie, NY (713 mi)
I truly appreciate the service you provided in helping with getting our newest addition to our family. couldn't be happier or more pleased great dog courier kept us updated threw out the entire trip with phone calls ,vid/pic and most impressively i was able to get the service provided on Thanksgiving again couldn't be more please thanks again a million times over would definitely recommend 10/10 👍🏾
70 lbs Doberman Pinscher from Los Alamitos, CA to Wayne, WV (2311 mi)
5 star all the way. We shipped our Doberman from CA to West Virginia and Russ was very professional and calm with constant photos and updates. If you need to ship your pet, Russ is the man.
60 lbs Setter pointer mix from Oklahoma City, OK to Erie, PA (1157 mi)
Robbie was fantastic. Gave Holly a lot of attention. I am thrilled with his service. Rescue foster said she will also recommend Robbie. Thanks!!
33 lbs Rottweiler from Seguin, TX to Goodyear, AZ (1034 mi)
Great experience gave me updates all through the drive
4 lbs Cat from Sequim, WA to Othello, WA (291 mi)
Very satisfied with this delivery! Crystal made sure my cat was well taken care of and was very responsive. She delivered my pet in such short notice. This was my first time having a pet delivered so I wasn’t too confident but I loved how she instantly gained my trust. She also shared her location throughout the ride which really helped with my nerves. Thank you Crystal
35 lbs Brittany from Power, MT to Bozeman, MT (198 mi)
The drivers did a great job transporting our pup within Montana. They communicated promptly and delivered her safe and sound to us even in snowy weather
40 lbs Catahoula Leopard Dog from Lafayette, LA to Jacksonville, NC (1040 mi)
Absolutely awesome service!!! They took care of our Tank from start to finish. They communicated the whole way, giving updates about him and the weather (they had to drive thru bad weather the whole way), sending lots of pictures. They kept us & his parents in the loop, made him feel so comfortable & safe, & he spent most of the ride on her lap! I would recommend them to ANYONE because they made sure our boy felt safe & loved. I couldn’t ask for better service & I would absolutely use them again! Thanks for your wonderful care with our Tank!!! 5 plus stars!
11 lbs Yorkshire Terrier from Daytona Beach, FL to Key West, FL (419 mi)
Lora Lee was a true help and very prompt. Thank you for affordable pricing being available and for sure I will book with you again. I recommend anyone that needs a transport or has a small delicate puppy needing transport to use Lora Lee. Thank you! Thank you !