CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

44 lbs Black mouth cur from Winter Springs, FL to Los Angeles, CA (2530 mi)

Joe was absolutely awesome. Not only did he bring my Ivy to me safe and sound, but made sure to update me throughout the days periodically so I would know exactly where they were. And he was very affordable compared to a lot of other people/companies I came in contact with. I will definitely be using his services in the future. If you need to find someone to transport your baby look no further. Joe is the person to go for! Thank you so much!!

Won by K9 Rides for $500.00
24 lbs Cane Corso from Hemet, CA to Beaumont, TX (1565 mi)

On time! Always communicate ! Great rates! Trustworthy! No complaints at all! They will even accommodate certain reason situations ! Im always choosing them !

Won by DogsRuS for $450.00
Pets and Animals from Norfolk, VA to San Diego, CA (2721 mi)

Jon was fantastic the entire way! He was responsive and friendly and shared his location the entire way along with pictures of Clarence. He made sure that his needs were met throughout the trip and delivered him safely and sooner than anticipated. I couldn't have gotten him home without Jon's help and I hope to see so many more great reviews and stories to come!

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

Won by Set Free Delivery for $475.00
70 lbs Giant Schnauzer from Odessa, TX to Rome, GA (1103 mi)

First time using this service. Would recommend. Dale was great with Shadow sending updates and videos.

Won by God’s Gift- Furry Lift for $1500.00
23 lbs Cat from Silverdale, WA to North Royalton, OH (2452 mi)

In the 2 month window we have consistantly checked in with Ms.tonica regarding the move and if she needed any accommodations that would help make the transition more smooth. She would reply with brief messages and give no updates regarding anything moving forward with the until the day of that we scheduled for pick up, she stated that her home was burned down and she was 10 hours away and that we just woke her up. We understand her drastic situtation but she didnt give no heads up and didnt even call us to let us know that the pick up we scheduled more then likely would be canceled, she stated she has "anxiety and she will still do the move and yet continuously telling us to find a new driver "just in case" She soon said that she would give us a refund if her services where no longer needed. We requested the refund, sent 3 messesages, and called her 3 times about the refund, and soon the smooth conversation we had have came to an end with her no longer responding to out messages.

Won by God’s Gift- Furry Lift for $1200.00
101 lbs Alaskan Malamute from Covina, CA to Argyle, TX (1379 mi)

Awful service- changed plans multiple times, said their car needed fixing and then demanded payment before delivering the dogs safely, and then cancelled on me day of pick up. Very rude via text and ignored my calls on purpose. Please do not trust this lady, she’s extremely unprofessional, rude, and said she hates this business and is over it.

Won by Toyamarie Senteno for $550.00
7 lbs Chihuahua from Haslet, TX to Wilson, NC (1277 mi)

Toyamarie transported Charlie Brown our short haired chihuahua from TX to NC. She kept us up to date along the way with pictures, video, and text messages. I would recommend her to anyone looking for animal transportation needs.

Won by Sugar's Fur Babies Express for $400.00
4 lbs Bernese Mountain Dog from Enon, OH to Charlotte, NC (462 mi)

Fantastic, fantastic, fantastic! Maria was communicative, on time and clearly cared about our dog. I not only am pleased with our delivery but have already recommended her to others!

Won by The 166’s for $200.00
3 lbs Shih Tzu from White, GA to Hinesville, GA (289 mi)

Alex & Alexia are Amazing! They picked up my puppy and got her home in a few hours! They communicated during the whole process and I get to see the GPS , don’t hesitate to use their services.

Won by Nesta Howell for $1085.00
28 lbs Vizsla from Los Angeles, CA to Youngsville, NC (2555 mi)

If you want a caring and responsible person to handle your pets relocation Nesta is the professional transportation provider you should go with. Her communication skills are wonderful and she is very knowledgeable and helpful in making the experience a success for our four legged family members. We will continue to use her services again when we have to relocate our Dalmatians. She’s wonderful!

Won by ADL LOGISTICS LLC for $562.00
Cruising Bikes / Choppers from Austin, TX to Miami, FL (1373 mi)

Excellent service fast and bike reach with no problem to the delivery point

Won by Breezie Aguirre for $700.00
45 lbs Samoyed from Jackson Township, NJ to Schaumburg, IL (841 mi)

Breezie made us feel safe the entire trip and gabe us updates during the entire trip! According to the original owner, her and her husband know how to handle dogs so if I 100% think you should choose her for your dog delivery! Thank you SO MUCH, BREEZIE!!

Won by M&A pets transportation LLC for $2080.00
59 lbs Rhodesian Ridgeback from Phoenix, AZ to Brandon, FL (2159 mi)

This has been the best experience I've ever had with any business ever. Not only did Anton relieve our stress with the transportation but he accommodated efficiently and promptly. Baby Uly struggles with severe anxiety and separation anxiety and he came back as the most healed version of himself. He constantly sent us live updates with photos and live tracking which helped with our ease. His arrival was so prompt and efficient, I'm not sure how Anton does it. Uly even missed Anton after he left. Now my baby, doesn't fear us not coming back and is excellent on car rides. I could cry at the thought of how beautiful our pet was treated and I can't thank him enough. You can not go wrong with this man. He is the best in the business. Thank you so much Anton for this experience. You are a special soul and my family is forever grateful. He was fed on time, taken care of properly, taken out every time he needed. Usually Uly experiences diarrhea in high stressful situations for a couple weeks and none of that happened which just guarantees the experience to a tea. Im so beyond grateful and will definitely come again. Thank you! Thank you! Thank you! 10/10 a million times.

13 lbs Cat from Covington, WA to Minneapolis, MN (1650 mi)

An excellent shipper, she truly cares for all of the animals she transports!

10 lbs Collie from Turbotville, PA to Leesburg, FL (1042 mi)

I wish I could give them 1000 stars …. If you ever need to transfer your pet anywhere I would 100% recommend them… they were just amazing from start to end they were excellent at communication and they were extremely professional.. another plus side was you can pay credit or debit and they go through quick books so there’s no “cash app” or “Venmo” throughout the journey they sent me tons of photos … i can literally go on and on .. they were both just so great and if I even have to ship a pet again they will be who I go to!