CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback

See why our customers love CitizenShipper

google logo

Average Rating

trust pilot logo

Average Rating


Join our Satisfied Community of Customers

Get Free Transport Quotes, Fast

No credit card needed

At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

10 lbs Goldendoodle from Phoenix, AZ to Pasadena, CA (371 mi)

Awesome quick service, the buyers loved the pups when arrived. Thank you

Won by Trail Tails for $500.00
16 lbs Labrador Retriever from Broken Arrow, OK to Orlando, FL (1220 mi)

Excellent service in all aspects. communication, tracking, animal care, time and price. Without a doubt, if I have to do it again it has to be with them! Recommended! Thank you very much for your good service!

Won by The Flight Nannies for $1322.00
10 lbs Weimaraner from Magee, MS to Bloomfield, NJ (1183 mi)

Communication was excellent, especially the few days before and the day of transport. I felt very secure knowing my puppy was in great hands. I will 100% book The Flight Nannies next time I need this service.

Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.

Won by K9 Rides for $575.00
70 lbs Pitt Bull Terrier from Austin, TX to Frostproof, FL (1179 mi)

Extremely happy to know Scooby was in such good hands. So nervous, having never done this type of service. Yet, K9 Rides followed up with updates, pictures, etc to give us peace of mind. They did not disappoint in the quality of care they brought throughout their trip. Extremely thankful to have our Scooby safely home, at last. Highly recommend.

Won by LoadMaster Group Inc for $699.00
Cruising Bikes / Choppers from Sandusky, MI to Greensboro, NC (684 mi)

I was not satisfied at all with the business they was suppose to provide for me. I was lied to more than one time . They was suppose to provide me a tracking number for my item that I was getting to be delivered to me. My item was 2 days late then what they told me but I will say this it was not the drivers fault they made a big mess of the situation. It was the dispatcher he was very nasty and very disrespect when I was calling trying to find out where my 15000 bike was . I miss 2 days from work when the only thing they had to do was reach out to me. I tried calling the phone went right to a message saying the caller you're trying to reach is unavailable. So after calling several time from 1pm-7pm somebody decided to text me back after I told them I was gone put the law on them. And when the driver got to me I felt bad for him because he was just trying to do his job alone. While that old sorry dispatch made it look like he was doing his job. You need better help ...I would have paid the same amount for someone who's been it for a while but I gave you a chance not the driver but the sorry dispatch

Won by Paws on Wheels for $900.00
76 lbs Goldendoodle from Eugene, OR to Columbus, OH (2432 mi)

Paws on Wheels was excellent. They maintained constant updates and cute photos. My dog was super loved and taken care of. I highly recommend!

Won by 4K Animal Transport for $900.00
82 lbs German Shepherd Dog from Phoenix, AZ to Auburn, KY (1691 mi)

Samantha was perfect for the job! Communication and service was impeccable. My dog, Ranger, enjoyed the experience and I will recommend 4K Transport to anyone I know in the future.

Pets and Animals from Pompano Beach, FL to Austin, TX (1313 mi)

So wonderful! I was nervous but Marie made me feel so at ease!

Won by Kim Lyles for $400.00
4 lbs Cat from Fuquay-Varina, NC to Appleton, WI (1006 mi)

Kim was wonderful to work with! She kept in contact with me the whole time and would send me pictures and videos of my new kittens. She is very kind and thoughtful person who loves animals and treats them as her own. I would definitely recommend her to anyone who needs travel with their pets. Thank you Kim, your amazing and safe travels back home.

Won by James Chance for $625.00
4 lbs Cat from Midland, SD to Blaine, WA (1347 mi)

Excellent service and goes above and beyond. Thanks so much from all if our family!

Won by 2+U Pet Transport for $1065.00
75 lbs Berger Picard from Menomonee Falls, WI to Las Vegas, NV (1805 mi)

Oscar had a great trip across country! We received daily updates as to how the trip was going along with some pictures! Thank you so much for helping our family’s move across the country be a little bit easier by taking care of our dog!

Won by On The Go Rescues for $800.00
60 lbs Cat from Chicopee, MA to Strunk, KY (927 mi)

We are very satisfied with the service we received.. To the Rescue brought our cats safely home in good time even though he was dealing with a medical issue. Thank you. Would definitely recommend.

Won by Spicy Girl’s Freight for $1400.00
Powerboats & Motorboats from Raleigh, NC to Colorado Springs, CO (1644 mi)

Dorrie was fantastic from the very beginning of our communication. I will definitely use Spicy Girl's Freight for any courier needs I have in the future. Top Notch!

Won by USA Animal Transport (The OG) for $2800.00
114 lbs German Shepherd Dog from Auburn, NH to La Mesa, CA (3025 mi)

Our family couldn't be any happier with choosing USA Animal Transport to bring our fury family members Simba & Billie across country. While reviewing the proposals from multiple providers, it was apparent that Dara & Grace were a step above all the rest. From our initial conversation about the services they provided, to engaging in a contract, they show to not just be true professionals, but caring people for some of the ones we love the most. I have to admit that I was a little nervous entrusting the care of our furry family members to others, but the level of comfort that Dara & Grace provided us with pictures, trip updates, humorous messages, and status all along the 3,000 mile journey were beyond professional. We highly recommend their care, service, and loving support for our furry friends and family! Thank you Dara & Grace for making what started out to be a really stressful decision turn into one of the best experiences. We are forever grateful for your care!

Won by DRH Transport for $1400.00
71 lbs German Shepherd Dog from Chapel Hill, NC to Moose, WY (2100 mi)

We shipped our gentle, older German Shepherd from NC to Wyoming. She needed meds each day and walks every few hours. David was our transport driver and he was nothing short of a miracle for us and our dog! His truck and space were excellent. He was professional, communicated frequently, and did exactly what he said he would do. Will definitely work with them again! You will be hard pressed to find a more reliable service.