CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Cumming, GA to Pittsburg, CA
Judi was wonderful! She gave video updates along the way, which made me feel really comfortable knowing my dog was doing well during the trip. I also loved that you can follow the journey through Life360, so I always knew where they were along the route. She was communicative, reliable, and clearly cares about the dogs she transports. I would definitely recommend her to anyone needing safe and trustworthy pet transport!
Shipment from Nashville, TN to San Jose, CA
Best experience. Highly recommend without any hesitation. If I ever need my dog moved again I will definitely be using them again and always. Thank you!
Shipment from New York, NY to Sound Beach, NY
Adam was wonderful from start to finish. Very responsive and communicative the whole way through. He got our new pup home to us safe and sound and he took great care of him on the trip! Highly recommend him.
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Shipment from Akron, OH to Lemoore, CA
Sent alot of pictures along the way cared for my elderly dog and always communicated changes and etc. I would book again a million times if i needed too
Shipment from Decatur, GA to Hayward, CA
Dee and I arranged for her to transport my three dogs, a 2br apartment and my car. Dee's driver cancelled the night before and Dee did not inform me in time, until I was 1/3 of the way through a cross country flight from GA to CA. She knew I had a flight across the country, and still cancelled when I had already left the state and therefore everything I own in an apartment with a now expired lease. I now have to pay an additional $2000 just to get my dogs and things arranged due to convenience fees. If I could have given zero stars, I would have. This was such a terrible experience.
Shipment from Middlebury, IN to Wayne, NJ
Prompt, great communication. Would use again. Thank you.
Shipment from Fortuna, CA to Los Banos, CA
Mr. Howard did a great job! He was always quick to respond and answered any questions promptly. Definitely would use again and recommend to anyone. Thankyou Howard!
Shipment from Wadsworth, OH to Republic, MO
Wonderful. Took great care of our golden. Would highly recommend .
Shipment from Sneads Ferry, NC to Hampton, IL
XO America CO transport is so amazing!!! This was the smoothest transport we have ever had. Very friendly, punctual, and kept us up to date. Any questions we had were answered quickly and politely! Highly recommend!!!!
Shipment from Chickasha, OK to Louisville, KY
Great experience. Prompt communication. Easy to work with. Car was set up perfect for pet transport. Safe vehicle. Perfect experience.
Shipment from Virginia, VA to Chandler, AZ
Byron was amazing! Excellent communication and frequent check ins. I felt very comfortable with entrusting our pet with him!
Shipment from Ocala, FL to South Bend, IN
Driver was very communicative and professional. Sent me lots of pictures on the way.
Shipment from Surprise, AZ to Fort Lupton, CO
Aggie was absolutely wonderful! I was very nervous to send my pup up to Colorado but she made the process so easy! Excellent communication through the whole trip with frequent check ins and pictures! She was so loving to my dog and kept him safe the entire journey! I am beyond grateful to have found someone with such kindness and compassion when it comes to transporting pets safely and showing them love as if my pet was her own. Thank you for everything, Aggie!
Shipment from Los Angeles, CA to Clearwater, FL
Great communication before and during travel. There were no surprises when it came to paying. My dog was returned safe, clean, and happy. They even cleaned his bed before returning it! Would recommend to friends and family.