CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Port Richey, FL to Suffern, NY
K9 Lives Transport owned by Mark is an EXCELLENT pet transport service. My mom lives in Florida and had to unexpectedly move into a nursing home after a week in ICU leaving her cat behind with no care. We had to quickly react by sending her upstate to my home in NY. I was super anxious since I never used a service like this before. Mark was great at communicating and giving updates. He answered my questions promptly and eased my worries. He even provides GPS tracking through WAZE or Google Maps so you can watch your pet’s journey. This is a legitimate business that has been vetted through Citizenshipper. I highly recommend Mark for any transport needed. Also he is a very nice and professional person to interact with. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Shipment from La Pine, OR to Horseshoe Bend, ID
Iam absolutely thrilled to have found this service but also lucky enough to have got Jodi. She was extremely communicating throughout the entire trip. She even took our bunnies home for a night since she was going to be coming into town so late. She took very good care of them along the way. I will be a repeat customer. Thank you again Jodi!!
Shipment from Brewster, NY to Hume, VA
Wow, I am so impressed and so grateful. This team was exceptional from the start to bringing our rescue fur-baby into our home. Like concierge travel and private driver for our pup. Super responsive, great communicators, excellent organizers, incredibly reliable, trustworthy, loving, compassionate, kind. Wow. Wow. Wow. I will tell everyone who needs loving transport for pets to work with them. Thank you for everything!!! 🙏❤️
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Shipment from Millersburg, OH to West Bloomfield Township, MI
Tim was great! He brought our new puppy from OH to Detroit . Was punctual and answered all phone calls . So great with the puppy too. Highly recommend!
Shipment from Fresno, CA to Tucson, AZ
My Dog Absolutely Enjoyed Her Ride. I Got The Location And Pictures, And She Was Delievered To My Brother Pretty Fast. I Thank Tonya For Her Communication And Adoring My Dog Like Her Own. I'd Definitely Recommend This Transportation, She's Dedicated And Treats Your Animal Like Her Own
Shipment from Smithville, MO to Danville, VA
Great to work with and very prompt and keeping informed along the way to deliver our Dog
Shipment from Phoenix, AZ to Starkville, MS
can’t recommend her enough! She got my dog to me ASAP and kept me updated throughout the entire day, which gave me so much peace of mind. Communication was top-tier from start to finish. Not only that, she’s genuinely an amazing person who truly cares—not just about the job, but about you and your pet as well. You can tell she treats every animal like her own. If you’re looking for someone reliable, caring, and professional, she’s the one. I would trust her again every single time!
Shipment from Spokane, WA to Mount Pleasant, IA
Riggs made it SAFE AND SOUND from Washington state to Iowa! Thank you!
Shipment from Baltic, OH to Cleveland, OH
Everything ran perfect from start to finish. Definitely would recommend his services 10 times out of 10. Couldnt be anymore happier and very professional! Thanks for bringing roxy home!
Shipment from Glen Ellyn, IL to El Dorado, KS
We had an amazing experience with Maurice transporting our puppy! From start to finish, he truly showed how much he cared. He kept us updated regularly with messages and pictures, which gave us so much peace of mind during the entire process. His communication was excellent, and it was clear our puppy was in great hands every step of the way. We couldn’t be happier with the service we received—professional, caring, and reliable. Highly recommend Maurice to anyone looking for safe and trustworthy pet transportation!
Shipment from Las Vegas, NV to Martinsburg, PA
B&T transportation was great. Professional and gave me constant updates on her progress and estimated time of arrival.
Shipment from Lavaca, AR to Coram, NY
She was absolutely amazing words cannot describe her I’m so glad I picked her would highly recommend to anyone shipping a pet 👍👍
Shipment from Phoenix, AZ to Southampton, MA
Kimberly and Dan are wonderful! Look no further! You cannot do better than these two lovely people to take care of your pet across country. My mom's Beagle has very strong separation anxiety, and he was great with them! Kim sent pictures several times a day. I would recommend them to any friend who needed their pet to travel cross country! I looked at a lot of different services and kept coming back to Kim and Dan. I am so glad I followed my instinct. You will be so happy and at peace with their care of your pet.
Shipment from Coarsegold, CA to Weatherford, TX
Absolutely outstanding experience from start to finish. I trusted All Aboard Transportation LLC to safely transport a very special pet from Coarsegold to Weatherford, and they exceeded every expectation. Communication was excellent the entire time, consistent updates, photos, and reassurance made the whole process stress-free. You can truly tell they care about the animals they transport, not just the job itself. My pet arrived happy, healthy, and clearly well cared for throughout the entire journey. Reliability, professionalism, and genuine compassion are hard to find all in one, but they delivered on all three. I would confidently use them again and highly recommend them to anyone needing safe, dependable pet transport. Thank you for taking such amazing care,this level of service makes all the difference!
Shipment from Hopewell Township, NJ to Meridian, ID
This was my first time ever shipping my dog and I was very nervous, but Adam instantly made me feel comfortable and I knew he was who I wanted to go with. From start to finish Adam was awesome transporting my German Shepard all the way from New Jersey to Idaho. If you need your animal shipped I can promise Adam is the guy for you. Thanks so much for taking such good care of Brooklyn and getting her to me safely !