CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
80 lbs Rottweiler from Franklinton, NC to Dallas, TX (1194 mi)
Erin was phenomenal! She picked up our girl the day after booking, gave regular updates (texts, pix, and even videos), and arrived at the destination earlier than expected. Not only did she keep in touch with me, but also kept the receiver updated. I started looking for transportation later than I should have but with Erin's speedy and reasonable bid, prompt communication, and flexibility, there were no impacts. I really appreciated Erin's flexibility and understanding with me mentioning the wrong destination city initially. Erin was pleasant during our telephone communication and in person, and was comfortable with our 15-month old Rottweiler. Highly recommend!
Racing Bikes from Los Angeles, CA to Brooklyn, NY (2797 mi)
Great experience!!
44 lbs Samoyed from San Diego, CA to Las Vegas, NV (325 mi)
I recently entrusted Bryan Grosman with transporting my beloved Samoyed from San Diego to Las Vegas, and I couldnât be happier with the experience. From the first inquiry to the final drop-off, Bryan was professional, communicative, and clearly passionate about pet safety and comfort. He arrived on time in San Diego with a clean, climate-controlled vehicle perfectly equipped for long-distance pet travel. My Samoyed (who can be anxious on car rides) was calm and relaxed upon arrival in Vegas â a testament to Bryanâs gentle handling and frequent comfort stops. He sent photo updates and check-ins throughout the journey, which gave me complete peace of mind. Reliability, care, and transparency â Bryan delivered on all fronts. Iâll absolutely be using him again for any future pet travels and highly recommend him to anyone needing safe, stress-free transportation for their furry family members. Thank you, Bryan!
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12 lbs Mixed Breed from Spokane, WA to Olympia, WA (320 mi)
I was very satisfied with the entire experience. She was so friendly with my dog. She's one amazing person, and I would highly recommend her to anyone, looking fir transportation of their pets. đđâşď¸đŻđš
60 lbs Labrador Retriever from Missoula, MT to Orangeburg, SC (2387 mi)
Couldn't have been better. Gracious and over the top. Thank you for making my mind at ease.
21 lbs Goldendoodle from New York, NY to San Francisco, CA (2910 mi)
Allison is a quintessential professional. From the moment we connected here on Citizenshipper, to the moment she arrived with my very happy Stella, Allison provided exceptional care and communication. Driving across the Country from one huge City (NYC) to another (SF) with someone's very special 4 legged animal, takes confidence, calmness and extreme caring. Allison was all of that and more. I'll use Allison again for Stella's travels. She's a gem.
Pets and Animals from Blackfoot, ID to Fort Worth, TX (1545 mi)
I couldnât be more grateful to Hunter for getting my new baby bunnies to me safe and sound! He went above and beyond, keeping me updated the entire 19-hour trip. I was so nervous about trusting a stranger with them, but he handled everything with such care and professionalismâit couldnât have gone better.
55 lbs Pitbull terrier from Buffalo, NY to Fort Myers Beach, FL (1381 mi)
Amazing service! Luna arrived right on time - safely & was taken great care of!!! Thank you so much Would use Rashonda again without a doubt!!!!!
55 lbs Belgian Malinois from Marietta, GA to Fort Lauderdale, FL (663 mi)
Very thankful for Leoâs pride drivers taking such good care of our girl! Everything went better than expected and would definitely use them again!
74 lbs Great Pyrenees from Las Vegas, NV to Myrtle Beach, SC (2329 mi)
Bill did a great job taking care of my senior Great Pyrenees. Would recommend to anyone!
9 lbs Cavalier King Charles Spaniel from Normangee, TX to Zebulon, NC (1257 mi)
Very good at communication, sent the cutest video, was ahead of schedule, and fit my request for delivery into his schedule. My baby was brought to me safe and sound
4 lbs Akita from Rock Valley, IA to El Paso, TX (1165 mi)
Melisa was fantastic! She texted us regularly regarding her progress and took videos of our puppy every step of the trip. She showered our puppy with lots of love along the way! She also covered a significant distance in record time! I would recommend Melisa Darby to anyone interested in having a pet delivered with loving care!
12 lbs Labrador Retriever from Milton-Freewater, OR to Marble Falls, TX (2003 mi)
Great job Steven! Millie was well taken care of and is happy in our home already. She is content. Millie is 2 months old and was probably labor intensive. Cudos to Steven for the time he took to care for our puppy.
Other Boats from Rice Lake, WI to Fort Myers, FL (1673 mi)
Keith from K&M Transport did an outstanding job! He was timely, thorough, and professional. He kept us updated throughout the entire trip and got our boat delivered without incident. He made the process hassle free and went above and beyond our expectations. We would highly recommend K&M Transport! Thanks Keith! -Wisconsin Snowbirds
18 lbs Standard Poodle from Millington, TN to Alexandria, LA (416 mi)
Great job! Very good at keeping me informed thru delivery process!