CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
We had to transport my mom's Schnauzer from West Virginia to Florida. As soon as we met the driver, Chris, we knew instantly her dog was in great hands. He kept us updated all along the way and sent us pictures. Everything worked out perfectly. My mom and I are truly grateful.
This was the best first experience! It was a last minute booking and the next day we got our pup!
I was so impressed with Marcie! She was so quick to respond- so personable and kept updating us thoughout the trip! She kept in communication with the breeders from day one. I will keep her # for all my dog transportation needs!
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Heather was great taking care of my pup all the way across the country. I had constant updates and knew where they were every step of the way. I would definitely book again, very sweet lady.
Amazing service! Austin took care of Nash the whole way across the country. Nash had a little bit of anxiety and he was able to manage him. I got pictures daily of updates. I would definitely use them again and refer them to friends.
Everything went smoothly and delivered like a pro ! Highly recommended!!
Adra is a life saver. She did exactly what she said she would, delivered the dogs promptly and with great care. She goes above and beyond with a warm and positive attitude. Would recommend.
I definitely recommend Will for pet transport!! He stayed in consistent and timely communication with text, gps location and picture updates. If there were changes he rapidly let me know. He stayed in better communication than other transporters I have used in the past. He had a kind and gentle manner with my 4 month old puppy. Will also appeared big enough and strong enough that he could easily handle large rowdy dogs. Overall it seemed that my puppy had a great trip and it looked like Will enjoyed her company as well. I would definitely recommend trusting your pets transportation to Grapevine Transport Services.
I can’t say enough about Lois she was absolutely amazing from the beginning. This was my first time using this service I was so nervous but Lois made me feel at ease and answered all my questions. My Little 5 pound yorkie Princess was given lots of love and attention the whole trip . Lois stayed in touch sending pictures and her entire route to me which was so comforting. What a great experience & service I will be using again . Thanks so much Kim & Princess
I was so nervous sending Everest with someone I didn’t know. But the second they picked her up, I was sent so many picture and videos !!! I was constantly updated with live location, stops, feeding time, restroom time, nap times. I was instantly responded to and everything was just so perfect. I will definitely hire her again!
Anton was professional, prompt, and communicative. He sent updates and photos of our new adopted dog every few hours during the trip so we could see that she was O.K., and was always open to answering any questions that we had. He made sure our new dog arrived safely from a shelter in Massachusetts to our home in Missouri and cared for her as though she was his own dog. It was clear he treated her gently and with love throughout the trip. We highly recommend Anton and would absolutely use his services again. Thank you!!
100000/10 service! Genesis is such an amazing, kind, loving person and will tend and love your fur baby like it’s her own! She made sure my pup was safe 24/7, made sure to give him nice cuddles, fed him, made sure he went potty, gave me updates very often without asking and included gps tracking. If I have to ship another puppy I will use her again a million times. Genesis is so sweet and the best!!!
Promised me a great service, blocked my number and never picked up my moped. Didn’t get my deposit back. Escalating it.
They are a husband and wife team, and were very good at their job,it was a long transport that took a few days and by the end of the trip I was receiving texts of my dog sleeping on the chest of the husband driver as he took his break away from driving, I would trust them again with my needs, thank you very much for your help and professionalism.
Luke is excellent! Do not hesitate to book him. He kept me updated and my dog liked him so much he wanted to get back in the car with Luke! Would 100% use again!