CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

26 lbs standard schnauzer from Berkeley Springs, WV to Port Orange, FL (883 mi)

We had to transport my mom's Schnauzer from West Virginia to Florida. As soon as we met the driver, Chris, we knew instantly her dog was in great hands. He kept us updated all along the way and sent us pictures. Everything worked out perfectly. My mom and I are truly grateful.

3 lbs Shih Tzu from Lebanon, PA to Cranston, RI (328 mi)

This was the best first experience! It was a last minute booking and the next day we got our pup!

Won by Paws & All Pet Taxi for $750.00
10 lbs Sheepadoodle from Greenwood, IN to Boxford, MA (969 mi)

I was so impressed with Marcie! She was so quick to respond- so personable and kept updating us thoughout the trip! She kept in communication with the breeders from day one. I will keep her # for all my dog transportation needs!

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Won by Heather Westley for $430.00
18 lbs Yorkshire Terrier from Hopkins, MN to Lawrenceville, GA (1156 mi)

Heather was great taking care of my pup all the way across the country. I had constant updates and knew where they were every step of the way. I would definitely book again, very sweet lady.

Won by Pet Trek Express for $700.00
73 lbs Australian Cattle Dog from Lancaster, CA to Verona, VA (2505 mi)

Amazing service! Austin took care of Nash the whole way across the country. Nash had a little bit of anxiety and he was able to manage him. I got pictures daily of updates. I would definitely use them again and refer them to friends.

Won by Paws & All Pet Taxi for $580.00
16 lbs German Shepherd Dog from Cameron, MO to North Adams, MA (1296 mi)

Everything went smoothly and delivered like a pro ! Highly recommended!!

Won by Happy Tails Transport for $1500.00
51 lbs Standard Poodle from Prosper, TX to Newmarket, NH (1869 mi)

Adra is a life saver. She did exactly what she said she would, delivered the dogs promptly and with great care. She goes above and beyond with a warm and positive attitude. Would recommend.

Won by Grapevine Transport Services for $375.00
15 lbs Standard Poodle from Lake Elsinore, CA to San Antonio, TX (1312 mi)

I definitely recommend Will for pet transport!! He stayed in consistent and timely communication with text, gps location and picture updates. If there were changes he rapidly let me know. He stayed in better communication than other transporters I have used in the past. He had a kind and gentle manner with my 4 month old puppy. Will also appeared big enough and strong enough that he could easily handle large rowdy dogs. Overall it seemed that my puppy had a great trip and it looked like Will enjoyed her company as well. I would definitely recommend trusting your pets transportation to Grapevine Transport Services.

Won by Lois Rapanotti for $400.00
6 lbs Yorkshire Terrier from Knoxville, TN to Norfolk, VA (527 mi)

I can’t say enough about Lois she was absolutely amazing from the beginning. This was my first time using this service I was so nervous but Lois made me feel at ease and answered all my questions. My Little 5 pound yorkie Princess was given lots of love and attention the whole trip . Lois stayed in touch sending pictures and her entire route to me which was so comforting. What a great experience & service I will be using again . Thanks so much Kim & Princess

Won by Emerald's Fur Baby Transport for $1660.00
94 lbs Golden Retriever from Parker, CO to Orlando, FL (1843 mi)

I was so nervous sending Everest with someone I didn’t know. But the second they picked her up, I was sent so many picture and videos !!! I was constantly updated with live location, stops, feeding time, restroom time, nap times. I was instantly responded to and everything was just so perfect. I will definitely hire her again!

Won by M&A pets transportation LLC for $1200.00
30 lbs Portuguese Podengo from Barnstable, MA to St. Louis, MO (1248 mi)

Anton was professional, prompt, and communicative. He sent updates and photos of our new adopted dog every few hours during the trip so we could see that she was O.K., and was always open to answering any questions that we had. He made sure our new dog arrived safely from a shelter in Massachusetts to our home in Missouri and cared for her as though she was his own dog. It was clear he treated her gently and with love throughout the trip. We highly recommend Anton and would absolutely use his services again. Thank you!!

Won by Genesis’s Pets llc for $200.00
10 lbs American Bully from New Albany, OH to Uniondale, NY (586 mi)

100000/10 service! Genesis is such an amazing, kind, loving person and will tend and love your fur baby like it’s her own! She made sure my pup was safe 24/7, made sure to give him nice cuddles, fed him, made sure he went potty, gave me updates very often without asking and included gps tracking. If I have to ship another puppy I will use her again a million times. Genesis is so sweet and the best!!!

Won by Giavonna Ansaldo for $550.00
Other Motorcycles from Miami Beach, FL to Las Vegas, NV (2564 mi)

Promised me a great service, blocked my number and never picked up my moped. Didn’t get my deposit back. Escalating it.

Won by Critter Caboodle Transport for $1000.00
36 lbs Shar pei from Los Banos, CA to Soudan, MN (2104 mi)

They are a husband and wife team, and were very good at their job,it was a long transport that took a few days and by the end of the trip I was receiving texts of my dog sleeping on the chest of the husband driver as he took his break away from driving, I would trust them again with my needs, thank you very much for your help and professionalism.

Won by luke hamel for $550.00
55 lbs Australian Shepherd from New York, NY to Lake City, FL (1021 mi)

Luke is excellent! Do not hesitate to book him. He kept me updated and my dog liked him so much he wanted to get back in the car with Luke! Would 100% use again!