10000/5 stars if I could! I turned to Josie when I needed my precious doggy Gordo to go from Portland, OR to Reno, NV. Not only was she prompt in her replies, she was an absolute sweetheart and a professional to work with. Since it was my first time on CitizenShipper, I had to do some research, but Josie's credentials and experience allayed any fears. She gave me the rundown of her plan, and a couple of days later, she set off with Gordo in her car, and got him to me THE SAME DAY. I was nervous since Gordo had never been on such a long car ride before, but she must have a calm soul, because Gordo seemed to be very content during the car ride. Josie also shared her location, and I could check in during the entire journey to see where they were and how far out they were. She also sent text updates and pictures, which was also helpful. I hope I am never in a position where I'm separated from Gordo again, but if I ever needed him transported in a quick, professional, safe, and loving manner, I'm definitely calling Josie. Thanks again for your help!!!
Josie really went above and beyond when transporting our new kitten! She took a lot of care to make sure we had everything ready before the trip, and kept me posted at all times how things were going during the drive. She even brought a gift for the little guy! I would absolutely book again.
She is AWESOME! Shared her location the whole way, sent up dates almost every hour. Took lots of pictures. ETA was awesome and she even when the very next day to pick up my new fur baby. I’m so happy with this experience. She was awesome and I couldn’t thank her or recommend her more. 😊 even got my new baby a new toy!