CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Anton provided excellent service. He was timely, and professional and ensured my two cats arrived in Dallas safely. I would certainly use Anton's services again when needed and highly recommend him.
Overall great experience. Good communication and reliable feedback. Provided seamless live tracking and arrived on time. Would book again
Rox made a very stressful and emotional decision much more manageable when he helped us fly our dog Winnie from Los Angeles to North Carolina. He was very communicative, patient, and a great resource for pet airline travel. We were in a "co-parenting" situation with Winnie, and he was very understanding and easygoing even though he had to communicate with four different adults! The day of travel was really where his level of communication excelled. From a 5 a.m. pick-up, he sent texts, tracking information, and photos informing us about the trip. Thank you, Rox!
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Great experience. Good communication and provided a comfortable environment for our Ragamuffin kitten. She genuinely cares about the animals.
They were very prompt with pick up and drop off communication was perfect, and they took great care of my two dogs
Geoff went above and beyond anything I could have asked for. He was very polite, very straightforward, updated me the whole time and asked if there were any special requests for my sons bearded dragon. Very professional service and I couldn't have asked for a better experience! Will definitely keep his information on hand for anything in the future we might need! Thank you again Geoff!!!
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From the moment I checked out Critter &Cargo's profile I knew I found the perfect transport. Raymie was so gentle and patient with my Aurora and she warmed up to him rather quickly which was a relief for me because she is very timid around people she doesn't know. Throughout the entire trip I received videos and updates on how my baby girl was doing and she got here a lot quicker than I thought it would take. If you are looking for an AMAZING pet transport then book Critter & Cargo Carriers. I will definitely re book if I am in need of the service again!
First experience on CS and totally exceeded my expectations! I was moving from FL to NY and Mannie was so accommodating. He sent photos and videos everyday and provided GPS coordinations so I always knew where my dog was at all time. Would absolutely recommend!!
Anton was professional and communicated clearly and regularly throughout the process, from inquiry to booking to transport. He arrived on time for the start of my dog's long trip, sent regular picture updates along the way, and arrived at the destination in a very timely manner. I appreciated his service.
Justin and Sasha were excellent! They were on time and courteous. They kept me informed all along the way. I highly recommend them!
Excellent to work with. I was impressed with the communication and how quick and worry free the travel time was. I am looking forward to working with these guys again!
Ashly was always quick to answer all of my messages, she was on time for pick up and drop off, very thankful for and excellent service and communication. thanks for doing this !
Pretty satisfied, arrived earlier than expected