CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
60 lbs Australian Cattle Dog from Riverdale, UT to Haines City, FL (2332 mi)
Took excellent care of my babies with a journey from Utah to Florida. I was given updates along the way and gps tracking ā¤ļø so happy this service exists and I could bring my babies to our new life across the country. Handlers were very personable to my pets
77 lbs husky malamute from Sanford, FL to Emporia, KS (1352 mi)
I transported my 15-year-old Husky Malamute from Sanford, Florida to Emporia, Kansas, and I honestly could not have asked for a better experience with Ryan. He did a spectacular and impeccable job from start to finish. My dog suffers from hip dysplasia and, because of his age, requires extra patience, gentle handling, and close attention. Ryan handled everything with true professionalism, compassion, and confidence. It was very clear that he understands senior dogs and knows how to make them feel safe and comfortable. Throughout the entire trip, communication was excellent. He provided consistent updates, photos, and videos, and always responded quickly whenever I reached out. Seeing the videos of my dog during the journey gave me tremendous peace of mind and reassurance that he was safe, comfortable, and being well cared for. What stood out the most was how much he genuinely loves animals. You can tell this is not just a job for himāhe truly cares. He treated my dog with kindness, respect, and tenderness, as if he were his own. I would absolutely work with him again without hesitation and highly recommend him to anyone looking for reliable, responsible, and compassionate pet transportationāespecially for elderly pets or dogs with medical conditions. Thank you, Ryan, for going above and beyond and for treating my dog like family.
5 lbs Cat from Greencastle, IN to Woodburn, IN (194 mi)
I couldn't ask for a better transporter. She was so kind and caring. Very good w the cat, and nice lady. I would highly recommend Helene.
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
14 lbs Vizsla from Salt Lake City, UT to Blaine, WA (946 mi)
Crystal was excellent, communicated well and provided regular updates. Highly recommended.
4 lbs Cavalier King Charles Spaniel from Elizabethton, TN to Fort Washington, MD (412 mi)
Melissa is FABULOUS! She is personable, reliable, flexible and affordable. She brought my puppy safely and happy. Thank you Melissa for your kindness and for bringing me Mocha to me. ā¤ļø
22 lbs Xoloitzcuintli from Wedowee, AL to Wisconsin Rapids, WI (991 mi)
Ian was fantastic from start to finish. Couldnāt have asked for better communication. He updated us every step of the way with pictures of our pups. Would highly recommend.
35 lbs Belgian Malinois from Mountain Meadows, CA to Boulevard, CA (292 mi)
Very communicative and easy to work with. Nice setup in their van. Nice people. I would recommend their service.
50 lbs Great Dane from Washington, DC to New York, NY (240 mi)
10/10 the best service EVER! I canāt thank Papiās furry friends for all the help they provided me with during the rescue and transport of my Great Dane Biggs ā„ļø I recommend them and will be using the again when Biggs and I have to travel.
20 lbs Xoloitzcuintli from Wedowee, AL to Lindenwold, NJ (898 mi)
Transport went very smoothly. Arne is very nice and is great with the animals. Thank you again.
9 lbs Yorkshire Terrier from Harper Woods, MI to New York, NY (628 mi)
I was very happy with Veronica's service. She safely delivered Dash from Michigan to New York City. I especially appreciated that Veronica kept me informed about how the trip was going. The picture and text message let me know that my dog was happy and safe. I recommend Veronica's service to anyone who needs to transport a pet to another location
11 lbs Cat from Carmel, CA to Ellensburg, WA (857 mi)
I'm a nervous Nelly Mom, but was so totally soothed and satisfied with Mama J's Ride-a-long. Upon meeting Jessica, I felt relieved, just sensing that she would take care of my precious cat. She sent me 4 pictures of my baby on the 13 hour drive, assuring me that Allie was comfortable and as happy as possible. Upon delivery, I got another note confirming success. If you are looking for someone to love and care for your pet on its journey, as if it were her own, look no further. Jessica was responsive, responsible, and above all, super caring! Can't go wrong with Jessica!!!
33 lbs French Bulldog from Tacoma, WA to Richmond, VA (2871 mi)
Awesome crew!
68 lbs Labrador Retriever from Harlingen, TX to Grand Forks, ND (1675 mi)
AMAZING!! Great service and excellent delivery. Amazing communication and tracking all the way.
60 lbs Pit bull mix from Taylorsville, UT to Dothan, AL (1967 mi)
Amazing work and transparency on transporting our dadās dog Radar from UT to AL after his passing. Devin was so caring and great to work with and we appreciate everything he did to help us through a difficult situation and made this one thing so easygoing!! Would highly recommend to anyone!!
65 lbs Dutch Shepherd from Salem, OR to Atlanta, GA (2650 mi)
Couldn't have asked for a better transport! Thank you