CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
16 lbs Cat from Atlanta, GA to Lancaster, PA (754 mi)
Lisa was absolutely amazing and make sure that me and my fur babies needs were met and delivered him safely to his destination this is my first time using this platform. I know that if I need him to be brought anywhere else that I will be in good hands.
90 lbs Large mixed breed from Lafayette, LA to Cumby, TX (372 mi)
Burt helped a precious soul get to safety by bring Majestic carefully to his new home with Kathlene. From. A disgusting hoarding property to a "lady" farm In TX, it was all possible because of BandD transport providing a seamless transfer. Thank you from the bottome of this rescues broken heart!
4 lbs Cavapoo from London, KY to Mount Pleasant, SC (471 mi)
Ronda was fabulous! She delivered our new puppy safely to us and communicated throughout the entire trip. Thank you, Ronda! ❤️
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101 lbs Cane Corso from Los Angeles, CA to Orlando, FL (2509 mi)
Delivered safe.
60 lbs Mixed Breed from Atlanta, GA to Port Orange, FL (446 mi)
There are no words to describe how happy I am with Jadarius! I’d give 20 stars if I could. He made a stressful situation super easy and was beyond accommodating. One of the absolute nicest people I have ever met, too. Kept in touch with me the entire trip. If I ever need transport again, Jadarius will be my first choice every time. Highly HIGHLY recommend.
73 lbs Weimaraner from Portland, OR to Orlando, FL (3039 mi)
Good very nice responsible
25 lbs Dachshund from Sparrow Bush, NY to Tampa, FL (1203 mi)
Dogs arrive safe and sound and I was updated well along the way. Was especially thankful for taking on the job so last minute. Thankyou!
90 lbs American Bully from Austin, TX to Cushing, TX (233 mi)
Quick reliable and great communication
50 lbs Mixed Breed from San Antonio, TX to Commerce, GA (1061 mi)
Everyone was so communicative and supportive of our sweet fur baby! Every step of the process was peaceful and reassuring due to her awesome communication and commitment to safety and security of our dog. We are so grateful!
40 lbs Cat from Ukiah, CA to St. Louis, MO (2082 mi)
Thank you Miss B!
Pets and Animals from Amherst, MA to Homestead, FL (1471 mi)
I haven't travel with my tortoise before, but thanks to this service, more specifically thanks to Bill's Transit, I was able to do it stress free. Not only was my tortoise handled with the utmost care, but I also got quick replies to any questions and updates on his his travels. It also was a super quick trip, which helped both the stresses of myself and the pet. I will be utilizing this same service in the future and highly recommend to anyone feeling hesitant because your worries will melt away!!
28 lbs Goldendoodle from Bonita Springs, FL to Rogers, MN (1760 mi)
TJ did an outstanding job. He had a great rapport with us as well as our dog. He communicated with us frequently and sent may pictures and videos of our dog who looked totally content being with him. We would definitely work with him again.
16 lbs Chihuahua from Lykens, PA to Englewood, FL (1135 mi)
Gigi was wonderful!! This was a rehoming situation. I had to send my babies to my friend in Florida because of my chronic medical conditions. She kept me informed during the trip. It was reassuring following the trip on the app she provided. When they arrived my friend said they didn't want to leave Gigi. That says a lot for the way she treated them. This was one of the hardest things I ever had to do. I became a widow a year and a half ago and with no help with them, and my medical conditions it became obvious this was for the best. Gigi made the transition a lot easier. I would recommend her to anyone.
40 lbs American Bully from Pikesville, MD to Monterey Park, CA (2635 mi)
Christina was great! Constant communication along the way and delivered my fur baby on time. She made sure that my fur baby was not stressed despite the long travel.
35 lbs Goldendoodle from Surprise, AZ to South Lyon, MI (2028 mi)
Do not hesitate to hire this wonderful company! Excellent communication and speedy scheduling from Hayley, and driver Kristen was an absolute gem. I was "godmother" to my parents' dog Mollie, and when they both passed away within 4 months of each other I had to scramble to make arrangements to bring her from Phoenix to SE Michigan. On top of this, riding in cars makes her nervous, so I was worried about the stress of it all. I paid a premium for Mollie to travel solo. Kristen kept us well informed throughout the trip, and kindly shared her bed with my grieving pup. At first Mollie was bewildered by all the changes, but when they arrived at my home it was clear that Mollie had fallen completely in love with Kristen. In fact...she heard my other dogs barking and turned around and tried to get back in the car with her newfound best friend! :-) That is all the review this dog lover needs!! Thank you, ladies, for making a terrible time better.