CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Communicative, responsive, efficient, and nice people - We were very satisfied with MK Transport. I highly recommend working with this team.
Rick was great from the first conversation we had. Told us all the things we needed to do and made the process very easy for us. Sent updates for each flight and pictures of our dog as well which helped put our mind at ease as it was his first time flying. Also had live GPS while he drove our dog to his final destination, definitely would recommend him to any friends and family that needs to transport their pets. Thank you Rick!!!!
He did a great job of taking my 2 dogs across the country. Great communication and having the ability to track the dogs was great. Would book again if the dogs ever have to travel again.
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
Had to send multiple messages to get a response on pick up timeframe. Day of pickup came and Michael called to let me know the driver would be roughly 3 hours late. Time goes by and the new timeframe comes, and the driver calls to let me know he wouldnât be here until after midnight. We could not accommodate a pickup that late nor could we accommodate pickup for the next day when we had confirmed the scheduled pick up day a week prior. Michael is was not truthful and now we are out the 25% we paid upfront to confirm the booking as he refused to refund us when his driver wasnât on time. Would not recommend or use again.
Suzanne was fantastic! She transported our Great Pyrenees to meet us for a family trip and then picked her up and brought her home once it was finished. She kept us updated the whole time and even shared her location with us so we could also keep up with her progress. Thank you so much Suzanne and Lucy thanks you too!
We would highly recommend Sanderson pet transport. Very professional, friendly and caring.
My pup was transported and delivered earlier than we even expected and she had a great trip. Thank you for taking care of her.
Hannah was incredible. She updated me every hour and sent lots of pics and even had an airtag for her! I felt so comfortable knowing my dog was in good hands
Excellent service and communication throughout the whole process of shipping my dog solo 1,000+ miles via ground / SUV. Arrival was prompt. The driver was experienced with dogs and made me feel comfortable that my dog would be well cared for over the long trip. I got regular updates via text, photos, and had access to GPS tracking info. Arrival time was well communicated as well. My dog arrived happy and healthy. I highly recommend their services!
Greatest people ever! Highly recommend! Outstanding communication! Extremely pleased!
Super easy to work with and Patrick sent me photos on a daily of my boxer as they drove across the country. I recommend Prestige Pet Transport highly and will use them again in the future
I would highly recommend utilizing this company. They were professional and thorough. They ensured I was aware of everything that was going on and took extremely good care of my dog. They provided an app so I could track the driver throughout the drive. They provided pictures and kept me updated throughout the drive. Again they are great and fair priced and I would strongly recommend them to anyone looking to have an animal transported!!!
Miranda made the transport process easy. She was quick to respond to questions and kept me updated along the way. I also appreciated that she was very understanding of my situation details and made excellent time on the road. I recommend MRL transport without hesitation for your pet transport needs.
100 % satisfied I was anxious about transporting my lab for such a long trip but as soon as I started communicating with the driver James my anxiety subsided. James was the perfect pick! The minute he met my dog Norman he loved him and completely eased my anxiety. He kept me updated the entire time over 2 days with pictures and videos. I will ALWAYS use James in the future. Safely cared for my dog. Excellent choice !
AMAZING service! My pup was transported quickly and safely with no issues! I was so thankful for La Familia Animal Transportâs incredible communication and super quick turnaround time!!