True Enrichment Logistics LLC

★5.0 • 137 Shipments

10 reviews • Since February 2024

About

My spouse and I have been small hobby breeders for the last eight years and on multiple occasions over the years we have offered transportation options. Fast forward to 2024. Business has been going well for us and we've decided to add a vehicle specifically for transporting to our business. We of all people can understand the needs required in trusting someone with the care and wellness of your animals. Our goal is to put your worries to rest knowing your animals are in the best of care during their expedition. My spouse is a licensed veterinarian technician and has experience working with multiple breeds and species of animals along with my 16+ years of experience in Supply Chain & Logistics, we also have an option for really any other transportation needs. PLEASE MAKE SURE TO TALK TO US BEFORE BOOKING!! We stop every 2-4 hours or as needed for bathroom breaks and exercise. We typically have all passengers ride in kennels for added safety (we provide all kennels for your use during transit) & provide updates to provide some reassurance and comfort during the route (such as pictures or videos and location updates.) We allow one small carry-on of personal items (such as a puppy kit from your breeder, food, documents, a blanket, small toys, etc.). We require a health certificate or vaccination records along with a signed/dated statement from the breeder that the animal was of good health prior to traveling, and food for any trips longer than 2 hours. We have a non-refundable half deposit payable via Zelle/Cashapp/Apple pay or Debit/Credit card and the remaining balance at the time of Delivery. There is also a service fee Citizenshipper requires to be paid. ✈️ ✈️ NOW OFFERING FLIGHT NANNY SERVICES! Please inquire about details and dates for your specific transport needs. ✈️ ✈️ Pickup/ Drop-Off date or time Due to weather, traffic and other deliveries along our route (if applicable) we travel with a window time of 1-2 days. It isn't very easy for us to determine a certain time but will keep strong communication with you along the route with our ETA! Insurance That cost includes $25,000 of insurance, we offer additional insurance for an additional cost. We require either a valid health certificate for additional insurance to be approved. With puppies not being fully vaccinated we also implement a "no paws on the ground" policy to prevent any sort of disease! • If you're ready to move forward we can submit our bid so you can pay for the website fee (on every booking made through this site there's a fee that must be paid for ). After the website fee is paid, we can share with you our deposit link. After the deposit is paid our driver will contact you for the confirmation of booking and take the information of pickup/dropoff. • Our drivers will reach out one day before pickup and they will keep you posted as they're getting closer to the pickup/ drop-off area. For shipments canceled within 72 hours of pickup, there is a small cancellation fee owed to the driver - by this time the driver might be on the road, having already invested time and resources. The fees are as follows: Canceled 48-72 hours before pickup: $50 cancellation fee owed to the driver Canceled 24-48 hours before pickup: $100 cancellation fee owed to the driver Canceled 0-24 hours before pickup: $100 -OR- 50% of the originally agreed fee owed to the driver, whichever is the greater of the two. Cancellation fees can typically be paid via PayPal, credit card, or other methods, as previously agreed with the driver. We require half our bid as a deposit due the day before transport. If booked same day then our deposit is due BEFORE we pick up. Remaining half is due upon arrival to drop off. True Enrichment Logistics

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Pet Protection Coverage

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Booking Assurance

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Trusted transporters

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Vehicles Often Rents Vehicles

2008 Pickup Dodge Ram 2500 Regular Cab

2015 Van/Minivan Ford Transit Connect Passenger

2014 Pickup Ram 3500 Mega Cab

2018 Pickup Ram 3500 Mega Cab

2020 Pickup Ram 2500 Crew Cab

Customer Reviews

Stafood-Lee

recently

The service provided was fantastic. It was easy to communicate and get an agreement for a great price. Took care of the dog, sent pictures all along the drive (Columbus IN to Miami FL) and let me know everything. I’m satisfied of the service.

Morgan

recently

Amazing per usual! These people are the best! ❤️

Marlon

recently

Exotic Micro Bully (HeadAche) Apopka, FL - Chicago, IL *Great Communication *Great on Scheduling *Very Aware & Attentive *Fair Pricing -Was My First Time On The Platform & Hayley Guided Me On The Proper Steps, Procedures & Necessary Documentation Needed For A Successful Trip. Hayley Arrived On Time & HeadAche Responded Pretty Well To Her & He’s Not To Fond Of Strangers. He Was Loaded Up Nicely For A Safe Trip. - Couple Of Hours Into The Trip “Headache”, Showed Signs of High Anxiety & Stress As This Would’ve Been His First Long Trip Without Family/Familiarity. Hayley Instantly Paused The Trip (Side Of The Road) To Comfort, Hydrate & Examine Headache’s Well Being While Simultaneously Video Calling To Inform. She Offered Suggestion For Headache’s Future Long Trips & Also Suggested To Return With Him At No Extra Fee..As It Would Be Safer Shorter Trip & Healthier For Him I Honestly Appreciate Hayley’s Care, Knowledge & Attentiveness.

LaRita

recently

I was extremely happy with the transporter. She kept me informed the entire trip and was very personable. I highly recommend.

Britany

recently

Awesome people to work with! Kept us updated and made sure our puppy was safe while in transport. We would absolutely use them again.

Gaby

recently

Great great great in every way

Madeline

recently

Hayley got Doja to us safe and sound! Overall, easy to work with, friendly, and communicative!

Zoey

recently

She was absolutely amazing and I would recommend anyone to have her transport your pups! She sent lots of pictures and communicated very well. And nowadays with all the scammers, she constantly reassured me she only had my best interest in heart and that was getting my pup home safe and sound! If you book with her you will not regret it!

Amanda

recently

Great experience. My adult dog and 8 week old puppy were very well taken care of and arrived quickly and when expected. My adult dog doesn’t like riding in the car and Hayley went above and beyond to keep her comfortable and happy. I will be using True Enrichment Logistics again and recommending to anyone that needs transport! Thank you so much.

Kirby

recently

Hayley with True Enrichments is simply amazing, there's no other way to put it! All arrangements were made literally only hours before Hayley showed up to transport our cat back home to NC from SW Florida. The entire exchange was flawless, and Hayley provided updates all along with trip, to include photos. Hayley is a jewel and we're so thankful for her. Consider this my highest recommendation for a service or for a person. Thank you, Hayley.

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