CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.

As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.

Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.

Most Recent Reviews From Our Customers

Won by Bone Creek Ranch & Transport for $1250.00
17 lbs Mixed Breed from Medford, OR to Sarasota, FL (3209 mi)

Katelyn did a wonderful job transporting our 17 pound dog from S. Oregon to Sarasota, FL. She was flexible and graciously accomodated our ever changing schedule. She kept in contact with us by text or phone call during the whole process. Your pet will be in good hands.

Won by Emerald's Fur Baby Transport for $1520.00
67 lbs Australian Shepherd from League City, TX to New York, NY (1646 mi)

This was my first time using Citizen Shipper and I found that Esmeralda had great reviews. I'm happy to contribute to those positive reviews! She drove my aussie from TX to NY and was extremely communicative and attentive to my dog during transit. She kept me updated on his status throughout the long drive. I appreciated that she took the initiative to as if she could pick up my dog a little early due to the impending weather, knowing it would take her a little longer to get to NY and still wanting to drop him off on time. I would highly recommend booking Esmeralda for your pet!

Won by UNDERDOG PET TRANSPORT LLC for $550.00
32 lbs French Bulldog from Raymond, NH to Crestview, FL (1481 mi)

Lori with Underdog Pet Transport was very helpful, responsive, and professional leading up to our pups' transport date. Unfortunately the flight transporting our pet back to the U.S. was cancelled. Lori understood and, although we did not actually utilize her service, she remained professional until cancellation and I have no doubt that he would have cared for Max the entire process.

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17 lbs Cat from Kill Devil Hills, NC to Las Vegas, NV (2561 mi)

I am not very satisfied at all.I had my cat transported six times ago and it was a very good experience.I had not one complaint.She took pictures and responded to my emails every day.Whrn Lilo was deli to me he was clean and in very great shape.She also went to the expense of getting a larger crate to put him in.I was very satisfied with the service. This is why I chose this company again. Unfortunately this was a trip from hell.I will continue this post in a moment.To begin with the person coming to pick Lilo was her husband.Hr wasent very pet friendly When he arrived Lilo was hiding under the bed and he pulled him out by his back legs and Lilo scratched him pretty badly on his hand.I appoligied and put peroxide on it and bandaged it.In all the shuffle he got got Lilo bag with his meds in it.With that said Lilo had a very uncomfortable 5 day rid.He was in a carrier so small he could not stand up in it and no way to put a litter box in it.Long story short he arrived tor in a crate with litter..feves..urine..his food all mixed up and it was attached to his fur.Hr is a white cat but when he arrived he was yellow and far from white.The smell was in eatable.He was crying and didn't know where he was.So very very sad.The point being if you can't manage it don't take it on.ZMy cat won't eat and hasn't since he was dumped out of the crate..I will be persistent making sure this dosent happen to any other animal or pet.

Won by abdullah rochez for $625.00
34 lbs Goldendoodle from Lebanon Springs, NY to Apollo Beach, FL (1290 mi)

He did an amazing job being on time for both pickup and delivery!!! Sent updates every few hours with pics and videos of my dog along the way from New York to Florida!! Highly recommended and will definitely recommend to all my friends

Won by Home Sweet Home Pet Delivery! for $1600.00
45 lbs Pointer Doodle from Clinton, PA to Manhattan Beach, CA (2435 mi)

Terry did a wonderful job transporting our dog Maizey from Pittsburgh to LA! We received updates every 3-4 hours with videos and reports on how she was doing. 10/10 recommend Home Sweet Home Pet Delivery!

Won by Gypsie's Fur-Pals Xpress for $1135.00
55 lbs American Staffordshire Terrier from El Paso, TX to Baltimore, MD (2000 mi)

Kara was absolutely amazing!! I've never used CitizenShipper before - let alone a pet transport service - so it was nerve-racking to entrust our baby girl to someone completely new. But she updated us every step of the way and even sent plenty of pictures for peace of mind. She's done plenty of cross-country trips before too so that was definitely reassuring. I highly recommend going with Gypsie's Fur-Pals Xpress!!

Won by Goda Enterprise for $349.00
35 lbs French Bulldog from Queens, NY to Raymond, NH (263 mi)

Adam with Goda Enterprise was very helpful, responsive, and professional leading up to our pups' transport date. Unfortunately the flight transporting our pet back to the U.S. was cancelled. Adam understood and still wished us luck on getting Max back. Although we did not actually utilize his service, this company remained professional until cancellation and I have no doubt that he would have cared for Max the entire process.

Won by Lorraine Jackson for $500.00
30 lbs Boxer from Wellington, OH to Danville, NH (714 mi)

Hello All, Had positive experience with Lorraine. Pricing from Wellington OH to Southern NH was acceptable. Pick up and delivery were with in 2 hour window of our original discussion. Tough drive with lot of rain storms and Rocky was not very comfortable in the Crate yet at 8.5 weeks old. Lorraine did a great job.

Won by Family First Drivers for $800.00
88 lbs Golden Retriever from Houston, TX to Fort Wayne, IN (1159 mi)

Great communication and updates along the trip with our two large dogs. Would recommend to anyone looking to transport their furry friends.

Other Motorcycles from Moody, AL to Douglasville, GA (106 mi)

The person was on time and delivered promptly to the location with no visible damage. I would use them again.

Won by Davidson Transport Pets for $590.00
10 lbs Cat from Bakersfield, CA to Wanette, OK (1395 mi)

Communicates regularly and makes you feel s that you pet is safe in her hands.

Won by Treasured Transports for $800.00
10 lbs Pomeranian from Annapolis, MD to Little Rock, AR (1053 mi)

Monique was wonderful - she helped us out last minute with an urgent issue and did an amazing job. She kept us updated along the way and treated our furry friend really well. We would absolutely use her again.

Won by Harry-Her Carrier, LLC for $1000.00
51 lbs American Foxhound from Green Cove Springs, FL to Watertown, CT (1061 mi)

Jamie is absolutely amazing!! She sent pictures along the way and so many pupdates!! She was a pleasure to speak with and is overall such a sweet human. She made this time so much easier. I would highly recommend her. Unlike all the large shipping companies it is more personalized and have a friendly connection.

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