#1 Pet Transport Platform in the US
Family First Drivers
Professional Transport Driver
Highly rated top performer with a 5.0/5 rating from 52 customer reviews. Successfully completed 85 shipments. Operates a 2023 Ford Transit Connect Passenger Wagon. Specializes in Solo Rides (VIP) and GPS Tracking transportation. Mostly delivers Pets and Animals.


Family First Drivers
Insurance verified
About
You deserve exceptional service that prioritizes your pet's safety and treats them like you treat them, like family. We are ALWAYS on time for pick up and we NEVER cancel on our clients. We don’t cram multiple animals into our vehicles to offer a cheap price. So we can’t always guarantee the lowest price, but we can always guarantee the highest quality service! At NO extra charge, ALL of our clients receive VIP solo rides. This means we only transport for one family at a time to keep your pets safe from diseases or other animals that could become aggressive. Our commitment to transparency includes GPS tracking, consistent communication, and photo updates throughout the journey. There are no unnecessary stops; your pets are picked up and safely taken directly to the drop-off location. If our pricing seems too low, it’s probably because your pick-up date or location is convenient for us. Our goal is to deliver exceptional service at a reasonable. - Your pets are protected by our comprehensive pet transport insurance from the moment they are in our care. - You only pay half of the transport fee at booking and the other half upon arrival. Beware‼️ THERE ARE SCAMMERS WHO WILL TRY TO GET YOU TO VIOLATE THE CITIZENSHIPPER RULES BY BOOKING OUTSIDE OF THIS WEBSITE, IF YOU DO THIS, YOU ARE NO LONGER PROTECTED UNDER THE GUARANTEE THIS SITE OFFERS. PLEASE DO NOT FALL FOR IT! THEY WILL TAKE YOUR MONEY OR YOUR PET AND YOU WILL NEVER HEAR FROM THEM AGAIN) ***CitizenShipper will charge a separate booking fee depending on the distance. This fee is NOT included in our price. No booking is finalized until we agree on a price and at least half of the transport cost is paid. If you pay in full, and for any reason you need to cancel, you’ll receive a 50% refund. If you need to reschedule, give us at least 48 hours' notice, and your payment will be applied to the new date. If you cancel when the driver is already in route, there will be no refund. We will allow up to a 30 minute grace period after the agreed upon time for pick up, if no one shows this will be considered a cancellation and there will be no refund. Payment options include Venmo, Zelle, or receive an invoice via text directly from our company (Invoices include a 3% convenience fee). Upon arrival for all transports, after the final payment is made, clients will receive a delivery confirmation code. The recipient must provide this code to the transporter for the pet to be released. This ensures that the pet is being released to the correct person and confirms that the balance is in good standing. Choosing Family First Drivers means choosing reliability, care, and an stress-free experience for you and your fur babies! If you would like to recognize your driver with a tip, please know they receive 100% of all tips
Services
Solo Rides (VIP)
GPS Tracking
Door to door delivery
Additional Equipment
Food
Water
Leashes
Small Crates
Medium Crates
Achievements
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Get a QuoteRecent trips
76 lbs German Shepherd Dog from Traverse City, MI to Kodiak, AK (2938 mi)
Jul 2025 Posted 28 days agoPets and Animals
88 lbs Golden Retriever from Houston, TX to Fort Wayne, IN (1159 mi)
May 2025 Posted 3 months agoPets and Animals
43 lbs Border Collie from McAllen, TX to Austin, TX (314 mi)
Mar 2025 Posted 3 months agoPets and Animals
60 lbs Cat from Houston, TX to Abbeville, LA (236 mi)
Mar 2025 Posted 4 months agoPets and Animals
29 lbs Pembroke Welsh Corgi from Cleveland, TX to Chesterfield, MO (758 mi)
Mar 2025 Posted 4 months agoPets and Animals
52 lbs Mixed Breed from Houston, TX to Needville, TX (46 mi)
Feb 2025 Posted 4 months agoPets and Animals
Photos



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Pet Protection Coverage
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Vehicles Often Rents Vehicles
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RYAN
1 week ago
Family First Drivers is absolutely incredible. Darrell did such an amazing job transporting my retired police K9. My dog is not east to handle and doesn't warm up to everyone right away. Darrell created a bond with him and got the job done. He drove my dog from Michigan to Alaska and always gave me updates with photos and videos throughout the journey. He did an amazing job and I will say if he offers to take your transport, jump on the opportunity because your pet will be in great hands and the job will get done safely and efficiently. Thank you Darrell!
Garrett
2 months ago
Great communication and updates along the trip with our two large dogs. Would recommend to anyone looking to transport their furry friends.
Tee
3 months ago
I’m so glad I chose Family First to transport my cats. Darrell was so thorough, professional, kind and polite throughout the entire process, start to finish! Do not hesitate to reach out to Family First 👍to pickup and deliver your. new pet! You can trust him! I would like to say thank you again Darrell for a job well done 👍!!
Whitney
4 months ago
I have worked with several transport companies, but I will stick with Family First from now on! They were wonderful at staying in touch along the way and were very flexible. Great experience getting my corgi from TX to MO!
Joey
4 months ago
Great service! Will use them again
Barrett
6 months ago
Service was exactly as advertised. Prompt with consistent & friendly communication. Thank you!
Emilee
6 months ago
Darryl and his team were great! Sent me photos and updates of Myla’s trip along the way and she was happy as a clam when she got to us. Very professional and personal, it was nice being able to track her trip too
Allison
5 months ago
I was extremely nervous having a stranger drive my cats across the country, but I knew I couldn’t do it myself. Darrell answered all my questions and made me comfortable from the beginning. He was patient at pick up when it took 30 minutes to get one of my terrified cats into the carrier and he came back when I realized I had forgotten to give him the extra food the cats would need at our new home. He was also willing to take their toys and cat dishes for the new home. We got photos and videos all along the route and my cats were delivered a day earlier than expected. I would not hesitate to use Family First again.
Stephen
9 months ago
Great service. Very professional and kept us updated the whole way. Trip was from East Texas to Idaho and it was completed in two days. Our dogs were well taken care of the whole way.
Kimmy
9 months ago
I recommend Family First Drivers. Darrell helped me get my dad's pure bred Rough Collies returned to the seller/breeder after my dad passed. He arrived as planned for pickup, sent pictures during the trip, and allowed me to track his van while en route. Darrell takes pride in his work. Anyone who wants to ask questions of his customers is welcome to message me and I will confirm that Darrell is a dependable choice for pet transport. All the best to you, Family First Drivers.
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