#1 Pet Transport Platform in the US
Family First Drivers LLC (VIP/Solo Trips Only)
Professional Transporter · CitizenShipper Member for 2 Years
Highly rated top performer with a 5.0/5 rating from 52 customer reviews. Successfully completed 92 shipments. Operates a 2023 FORD Transit Connect Passenger Wagon. Specializes in Solo Rides (VIP) and GPS Tracking transportation. Mostly delivers Pets and Animals.


Family First Drivers LLC (VIP/Solo Trips Only)
About
At Family First Drivers, your pets are treated like family from pickup to delivery. We provide safe, reliable, stress-free transport with personalized care and clear communication every step of the way. ✔ VIP Solo Transports Only ✔ Never Late, Never Cancel ✔ GPS Tracking Included ✔ Text & Photo Updates ✔ Pet Transport Insurance Included ✔ Official Business Website & Verified Company Information Provided After Booking We only transport for one family at a time, helping keep your pets safe, comfortable, and away from unnecessary exposure to other animals during travel. We’re committed to dependable service you can trust. Your pets are picked up on time and transported directly to their destination with no unnecessary stops along the way. Throughout the trip, you’ll receive GPS tracking, communication updates, and photos for added peace of mind. Our pricing reflects the quality of care and service we provide. If a quote seems lower than expected, it may simply be because the route or timing fits well with our schedule. BOOKING & PAYMENT • A 50% deposit is required to reserve your transport date, with the remaining balance due at delivery. • No booking is finalized until pricing is agreed upon and the deposit is received. • Payment options include Venmo, Zelle, or a company invoice sent by text message (3.5% convenience fee applies to invoices). CANCELLATION & RESCHEDULING • Full payments canceled before transport begins will receive a 50% refund. • Rescheduling is available with at least 48 hours’ notice, and payments will transfer to the new date. • Cancellations made after the driver is already en route are non-refundable. • A 30-minute grace period is allowed for pickups. Failure to arrive within that time will be considered a cancellation without refund. DELIVERY SAFETY Once final payment is completed, the recipient will receive a delivery confirmation code. This code must be provided before the pet is released to ensure safe delivery to the correct person. IMPORTANT Please be cautious of scammers asking you to book outside of CitizenShipper. Doing so removes your protection under the platform’s guarantees and could put both your money and pet at risk. Please note: CitizenShipper charges a separate booking fee based on distance, and that fee is not included in our quote. Choosing Family First Drivers means choosing dependable, professional transport with the safety and comfort of your pets as the top priority.
Services
Solo Rides (VIP)
GPS Tracking
Door to door delivery
Additional Equipment
Food
Water
Leashes
Small Crates
Medium Crates
Achievements
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Get Transportation QuotesRecent trips
60 lbs Great Pyrenees from Austin, TX to Roselle, IL (1125 mi)
Jan 2026 Posted 5 months agoPets and Animals
16 lbs Mini schnauzer from Spring, TX to Houston, TX (22 mi)
Oct 2025 Posted 8 months agoPets and Animals
76 lbs German Shepherd Dog from Traverse City, MI to Kodiak, AK (2938 mi)
Jul 2025 Posted 12 months agoPets and Animals
88 lbs Golden Retriever from Houston, TX to Fort Wayne, IN (1159 mi)
May 2025 Posted 1 year agoPets and Animals
43 lbs Border Collie from McAllen, TX to Austin, TX (314 mi)
Mar 2025 Posted 1 year agoPets and Animals
60 lbs Cat from Houston, TX to Abbeville, LA (236 mi)
Mar 2025 Posted 1 year agoPets and Animals
Photos






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Pet Protection Coverage
Safety comes first! Your pets are covered with our $1,000 Pet Protection coverage.
Booking Assurance
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Trusted transporters
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Vehicle

2023 Ford Transit Connect Passenger Wagon
Van/Minivan · white
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Get Transportation QuotesCustomer Reviews
RYAN
11 months ago
Family First Drivers is absolutely incredible. Darrell did such an amazing job transporting my retired police K9. My dog is not east to handle and doesn't warm up to everyone right away. Darrell created a bond with him and got the job done. He drove my dog from Michigan to Alaska and always gave me updates with photos and videos throughout the journey. He did an amazing job and I will say if he offers to take your transport, jump on the opportunity because your pet will be in great hands and the job will get done safely and efficiently. Thank you Darrell!
Garrett
1 year ago
Great communication and updates along the trip with our two large dogs. Would recommend to anyone looking to transport their furry friends.
Tee
1 year ago
I’m so glad I chose Family First to transport my cats. Darrell was so thorough, professional, kind and polite throughout the entire process, start to finish! Do not hesitate to reach out to Family First 👍to pickup and deliver your. new pet! You can trust him! I would like to say thank you again Darrell for a job well done 👍!!
Whitney
1 year ago
I have worked with several transport companies, but I will stick with Family First from now on! They were wonderful at staying in touch along the way and were very flexible. Great experience getting my corgi from TX to MO!
Joey
1 year ago
Great service! Will use them again
Barrett
1 year ago
Service was exactly as advertised. Prompt with consistent & friendly communication. Thank you!
Emilee
1 year ago
Darryl and his team were great! Sent me photos and updates of Myla’s trip along the way and she was happy as a clam when she got to us. Very professional and personal, it was nice being able to track her trip too
Allison
1 year ago
I was extremely nervous having a stranger drive my cats across the country, but I knew I couldn’t do it myself. Darrell answered all my questions and made me comfortable from the beginning. He was patient at pick up when it took 30 minutes to get one of my terrified cats into the carrier and he came back when I realized I had forgotten to give him the extra food the cats would need at our new home. He was also willing to take their toys and cat dishes for the new home. We got photos and videos all along the route and my cats were delivered a day earlier than expected. I would not hesitate to use Family First again.
Stephen
1 year ago
Great service. Very professional and kept us updated the whole way. Trip was from East Texas to Idaho and it was completed in two days. Our dogs were well taken care of the whole way.
Kimmy
1 year ago
I recommend Family First Drivers. Darrell helped me get my dad's pure bred Rough Collies returned to the seller/breeder after my dad passed. He arrived as planned for pickup, sent pictures during the trip, and allowed me to track his van while en route. Darrell takes pride in his work. Anyone who wants to ask questions of his customers is welcome to message me and I will confirm that Darrell is a dependable choice for pet transport. All the best to you, Family First Drivers.
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