CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
45 lbs Goldendoodle from Minneapolis, MN to Grand Junction, CO (1156 mi)
Melissa was terrific. She communicated on a regular basis before and during the trip with our dog from Minneapolis to Grand Junction, Colorado. She connected with our dog and made him feel very comfortable. I would highly recommend her.
17 lbs Mixed Breed from Enrose, ID to Woodinville, WA (483 mi)
Josie at VIP Transport is one of the best people you could ever want to transport your special pet. She always went above and beyond to ensure we were updated and informed of her route and how our dog was doing during the whole trip! We are forever grateful to her for her caring nature and kindness that she showed to our dog throughout her journey. Josie provides excellent customer service and great suggestions if needed. Our senior dog felt at ease and was very happy the entire trip. Josie really went the extra mile to make sure our beloved dog was comfortable and well looked after. If we ever need to transport a pet again, Josie will be the first one we contact. Thank you again for the wonderful experience Josie, we truly appreciate you!
18 lbs Jack Russell from Boca Raton, FL to Grand Rapids, MI (1415 mi)
Top Tier Service - Justin is amazing! I was quite concerned about a 1400 mile journey for my (3) pets, but he made this happen so easily and stress free for my pets. Justin provided steady communication, along with photos and videos during the trip. I couldn't possibly have asked for more! Worth every penny - I highly recommend!
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70 lbs German Shepherd Dog from El Centro, CA to Blanchard, OK (1199 mi)
I often rarely review services and this is my first time using this new 21st century mode of fur baby transportation. But if you are reviewing CJs profile and are kind of up in the air about trusting someone with your fur baby to deliver them safely and happy and HEALTHY to you, please look no further. He made a roughly 22 hour drive to deliver her to me, but it only felt like a few hours. He was constantly updating me with photos and videos of their walks, whenever he fed her and gave her water, and was always flexible at any given time for me to call and ask questions. I applaud him for his services and appreciate what he did for my family.
80 lbs American Bully from Hollywood, FL to East Palo Alto, CA (3034 mi)
Osman got my pup from South Florida to North California super fast! He was happy and healthy when he got delivered and I received lots of updates and pictures along the way. Would 100% recommend their services to anyone.
14 lbs Cat from New York, NY to Hamilton, OH (631 mi)
Was wonderful ! Very communicative and got Gravy to her destination very quickly !!!! would highly recommend 10/10 !!!!!!
30 lbs American Staffordshire Terrier from Vallejo, CA to Lillington, NC (2851 mi)
I can't say enough good things about the incredible job CJ did driving my dogs across the countryâfrom California to North Carolinaâin my own vehicle. From start to finish, he went above and beyond to ensure their comfort, safety, and happiness every step of the way. He kept in touch throughout the trip with regular updates, photos, and texts, which gave me total peace of mind. It was clear that he genuinely cared for my dogs like they were his own. He made thoughtful stops to give them breaks, kept them on their routine, and handled everything with patience and professionalism. Transporting pets long-distance can be stressful, but this experience was completely smooth and stress-free thanks to him. My dogs arrived happy, healthy, and relaxedâand I couldnât have asked for a better person to trust with their care. If you're looking for someone dependable, compassionate, and incredibly responsible to transport your pets, I wholeheartedly recommend him. Truly a five-star experience!
34 lbs Mixed Breed from St. Charles, IL to Hackettstown, NJ (787 mi)
Great service and communication and wonderful handling of the pups.
Pets and Animals from Pensacola, FL to Texas, TX (707 mi)
She was amazing, best pet transportation ever!!! If i ever need another transportation for my ferret definitely will book her again! I love how she was on time and she kept me updated on her for the travel.đđĽ°If i could give this a 100 stars i would!!
100 lbs Goldendoodle from Danville, CA to Cary, NC (2829 mi)
Riley loved him! Very fast and efficient! Highly recommend. Will use him againâ¤ď¸
20 lbs German Wirehaired Pointer from Holly Springs, NC to Detroit Lakes, MN (1412 mi)
Jacob was very good at keeping me informed and up to date the whole way. My puppy got a scrape on her leg right before being shipped, and he kept up with her meds and kept an eye on how she was healing. He competent and responsive and I would recommend him.
61 lbs Labradoodle from Midway, UT to Naples, FL (2483 mi)
We were very satisfied with Haleyâs VIPaws service. Her shipping method was accurately described beforehand and followed through with. She kept us informed with texts and pictures the entire trip. Haley is very kind and genuinely cares about your pet, I would definitely recommend her company.
30 lbs Australian Shepherd from El Dorado Hills, CA to King of Prussia, PA (2768 mi)
Great experience-door to door was fantastic
20 lbs Jack Russell terrier from Boaz, AL to Parsonsfield, ME (1250 mi)
We recently adopted a 5 month old puppy. We wanted to use a specific breeder in Alabama where our last dog came from. We now live in Maine and have never used a pet transportation company before. I was really nervous. I had no idea what to expect. All my worrying was for nothing! Kristin was fantastic!! She picked up my puppy on a Wednesday morning and my new bundle of joy arrived Thursday evening. She sent photos and videos along the way. She was very responsive to any questions I asked. She even stopped for the night at her parents as they were on her route and sheâd have to stop for the night anyway. She sent me videos of him getting love and attention. I live pretty rural and she had no issues getting my pup to me safely. I canât say enough about her. I would definitely use this company and especially Kristin again if I ever need to!
27 lbs Pembroke Welsh Corgi from Savannah, GA to Shoreline, WA (2941 mi)
They are life savers. I had a bad experience with another rider and they stepped up on short notice. They kept me updated all through out the trip. If I can give them more than 5 stars I would. Thank you again â¤ď¸â¤ď¸â¤ď¸