CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Matt went above and beyond! We unintentionally threw a flurry of difficult circumstances at him with this transport. We sent him to pick up an adult giant great dane female that we were rescuing from two states away. Then it turned out that she was in heat but we didn't find that out until the end of the first night when the people we were rescuing her from decided to disclose it. Add on that she's apparently been through some tough stuff with her previous owner because she is terrified of EVERYTHING, her tail is tucked so far between her legs that her whole spine curves down, she won't eat or drink or use the bathroom and winces at even the lightest touch. She was terrified of him for the first few hours of the ride but he took it ALL in stride. He spent two days being kind, gentle, loving, and encouraging to her. It was clear by the way she looked to him for security and comfort when they arrived that he'd taken wonderful care of her during their trip. He gave us a link so see their location in real time on Google Maps and sent pictures or her and maintained updates and conversation with us throughout the trip as well. Would 10/10 use OOTO Enterprises LLC again and definitely would recommend!
I’m very pleased with Good Job! They were able to pickup and deliver my puppy within the time frame they quoted. Communication was excellent with many updates during the trip. They took great care of my puppy and transported her safely to her forever home. Highly recommend!!
Everything was so great! I had never used a pet transport service before and my dog doesn't really spend a lot of time away from me, so I was definitely a little nervous before hand but Paws on Wheels made it a fantastic experience for both me and my dog. Our driver was so good with her and kept me updated along the way!
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They were so sweet and loved the updates! Thank you so much for the quick and easy delivery
I am very pleased and highly recommended this service! Highly professional and very reasonably priced. Great communication from start to finish and even took pictures and videos along the way. Very timely and honest. They took my bluetick hound from Virginia to Wisconsin safely and professionally. All around 100% satisfied and you shouldn’t think twice about booking your transport here!!!! 10/10
Seriously fantastic from start to delivery... I would use his services again in an instant and will recommend him to friends and family. A+
THANK YOU! THANK YOU! THANK YOU! I can’t thank Polka Dot Pet Movers enough. Debbie was a godsend. I had an absolutely fantastic experience with Polka Dot Pet Movers, and I can't praise Debbie enough for her exceptional service. She went above and beyond to accommodate my unique situation, picking up my dog and ensuring a smooth journey from Pittsburgh to California. Debbie's communication was outstanding (she gave many updates and even sent the cutest photo of her and my pup together at the airport. Her flexibility in managing last-minute arrangements was truly impressive. My little guy is anxious and not the easiest to handle. Despite the chaos, she handled everything like a true professional. I highly recommend Polka Dot Pet Movers, and especially Debbie, for their outstanding service and dedication to pet transportation. A solid 5/5 stars! ( I would give more stars if possible). ⭐️⭐️⭐️⭐️⭐️ If you’re looking for peace of mind and someone to give the same treatment with the same love and attention you would give your fur baby, Debbie has you covered! Love you Debbie! You’re a lifesaver!! 💖🙏🏻🐾
The transporter was very communicative in all phases, very very pleased
Madison flew our puppy home from Florida to Connecticut and was phenomenal to work with. She was incredibly thorough, answered all of our questions about the process, and went above and beyond making us feel at ease throughout the trip. She provided text updates (with pictures) throughout the day after picking up the pup until he was safe at home with us. I would 100% recommend Madison to anyone looking for a trusting + kind person to handle their precious cargo. We would definitely work with Madison again! Thank you so much, Madison, you were amazing!
Excellent experience. 16 week old Chinese Crested puppy arrived, safely, healthy and happy. I was kept up to date with texts re:arrival date/time, feedings, etc. Highly recommend and would use their service again.
Best driver ever!
Absolutely wonderful people! So kind and caring!! They sent multiple updates of my puppy (videos, pics)! They took amazing care of her the entire time, I was so skeptical about having my puppy transported from almost 10hrs away, but my fears were quickly dismissed when they picked her up and immediately sent a pic of her and shared their location. I HIGHLY recommend and will be contacting them from now on when I need a transport!
First time using this service; had a smooth experience with Samantha and her husband transporting my people-loving but dog aggressive adult german shepherd from the southwest up to OH in 2 days. Very reasonably priced for VIP transport, dealt directly with them for the trip, had live tracking the whole time, intermittent updates and photos as communicated. Overall great experience, wouldn’t hesitate to work with them again.
Thank you Great Dane Fam. It was a pleasure working with you. Your texts and pictures of our dog during transportation were most welcome. I am highly recommending this carrier to anyone who needs it.
They did an awesome job, pretty long haul. Happy pup arrived at my doorstep.