CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
30 lbs Great Pyrenees from Foley, MO to Maitland, FL (1046 mi)
Leanis was great she took care of my puppy all the way. And was a great service.
Pets and Animals from Robesonia, PA to Loveland, CO (1680 mi)
London is the best! Incredible communication the whole trip. Went above and beyond in so many ways too many too list. Reliable at every step. Blessed to get to work with her.
18 lbs Mixed Breed from Pittsburgh, PA to Jersey City, NJ (367 mi)
They took care of Lexie very well and it's incredible to deliver under such snowy weather.
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33 lbs Goldendoodle from San Antonio, TX to Catonsville, MD (1633 mi)
Just book with Robbie! He deserves 100 stars. Most importantly, Robbie was incredibly kind to our pup, treated our pup like family, and kept us updated so well I didnât even have a chance to worry. Also, Robbie was super reliable and right on time despite some tough weather. 100% positive experience and we will be booking with Robbie if we ever need to transport a pup in the future. Book with Robbie if you want zero regrets and a happy puppy!
39 lbs Pembroke Welsh Corgi from Arlington, VA to Columbus, OH (417 mi)
Had I known that it wouldâve been that easy, I wouldâve done this a long time ago! Gizmo had a fantastic trip, and obviously enjoyed his time with Adam as he tried to leave with him after being dropped off! I received pictures along the way with updated ETAâs, pick up was on time, drop off was on time. Honestly couldnât recommend higher. If Gizmo or any other furry family member ever gets transported again, it will be Adam!
58 lbs Chow Chow from San Diego, CA to Tampa, FL (2454 mi)
was so incredibly impressed! my dog who has anxiety issues/wary of strangers felt so comfortable with him that my dog was sad to see the driver leave which tells you he is so great with dogs. I got updates often and video updates. He is so clear and communicative. Would 100% book with him again and recommend to anyone!
6 lbs Chihuahua from Houston, TX to Alexandria, VA (1418 mi)
He was super responsive and answered any question I had. He also came within a one day notice which was awesome. I would definitely recommend to friends, family or anyone who might be iffy about it, Emanuel is the man to do it
4 lbs Cavalier King Charles Spaniel from Franklin Township, NJ to Howell Township, NJ (69 mi)
80 lbs Old English Sheepdog from Fair Oaks, CA to Palmdale, CA (413 mi)
Colleen agreed to take my parents 9 year old sheepdogs from Northern California to Arizona and the whole experience was amazing. She provided us with a full itinerary with all of the planned stops and kept up with constant updates. Even provided pictures of the dogs along the way. She would be my first call if Iâm ever in this situation again.
50 lbs Borzoi from Geneva, FL to Arnold, MD (885 mi)
Adam was absolutely fabulous! We are so happy he brought our huge 6 mos old pup from Florida to Maryland! He was courteous, knowledgeable, timely and everything went so smooth. Highly recommend!
Pets and Animals from Red Bank, NJ to Stormville, NY (114 mi)
thank you for the wonderful job you did transporting my ducks. Despite the heavy snow and difficult road conditions, you made sure they arrived safely and on time. I truly appreciate your professionalism, responsibility, and care throughout the entire trip. Knowing the weather was challenging makes me even more grateful for the effort you put in to ensure everything went smoothly. This meant a great deal to me, as these ducks are very special and have been with me for a long time. Thank you for handling them with such care and attention. Iâm very thankful for your help and would absolutely recommend you to others in the future.
14 lbs Golden Retriever from Newburg, PA to Bethlehem, NY (344 mi)
Jason was extremely fast and efficient. Provided updates and kept us informed. Would definitely recommend
21 lbs Cane Corso from Los Angeles, CA to Camas, WA (974 mi)
You couldn't ask for better service. She definitely cares about the dogs. My dog had to stay overnight with her and she treated my dog like a princess.
15 lbs Pomsky from La Vergne, TN to Columbus, OH (398 mi)
Great service! Professional and knowledgeable, but also very friendly in his communication. I absolutely recommend him.
40 lbs Australian Shepherd from SeaTac, WA to Buffalo, NY (2584 mi)
They did an amazing job moving my dog all the way across the country in the middle of winter. When I got him back he was happy and healthy and clearly had a great time in all the pictures and videos I got through out the process. The driver was always quick to answer my questions and gave me updates through the day he'd be arriving with my pup so I could be sure to be ready for him. 100% recommend them and will definitely ask to use their services again if I ever make another big move like this.