CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
30 lbs French Bulldog from Henderson, NV to Las Vegas, NV (3 mi)
Very satisfied with the service provided. Thank you guys đ
9 lbs Vizsla from Creighton, MO to Bem, MO (180 mi)
I truly could not say enough good thingsâ Heather was wonderful for every step of this process! Our transport was very reasonably priced and she made the timeframe work on short notice and could not have been more accommodating. She picked up and delivered exactly when she said and truly cared about the puppy and her well being. She sent pictures and stayed in contact the whole time. I would highly recommend her! So grateful we connected with Heather and happy to have our puppy home with us!
9 lbs Shih Tzu from North Liberty, IA to Mason City, IA (156 mi)
Erin was great! Super responsive and accommodating and helped us when we were in such a bind same-day needing to get a family memberâs dog to us while she was in the hospital. Will for sure use her again and recommend to anyone!
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5 lbs Cat from Corpus Christi, TX to Houston, TX (216 mi)
Khristina is absolutely amazing! âď¸âď¸âď¸âď¸âď¸ I found my sweet kitten Luca in Corpus Christi and needed him safely brought to Houston. After getting scammed on Facebook Marketplace earlier this year (paid for a kitten that never showed up), I was super skeptical and nervous about trusting anyone with transport. Khristina changed all of that. She was kind, professional, and kept me updated from the very first message. She picked him up right on time, turned his carrier into the coziest spot with his blanket and toys, and sent me the cutest pictures the entire trip. Luca usually gets stressed and meows on longer car rides, but with her he didnât make a sound the whole way. He was purring and totally relaxed in every photo. She even let him poke his little head out of the carrier for fresh air and gave him tons of pets and love. She texted updates constantly and shared the sweetest snaps of him looking like the happiest kitten on earth. When she pulled up in Houston she carried him right to my door, and he stepped out calm, content, and ready to explore. This was honestly perfect from start to finish. Khristina is trustworthy, thoughtful, and you can tell she genuinely adores animals. I would book her again in a heartbeat. Thank you, Khristina, youâre a gem! Luca is currently snoozing on my chest dreaming about his next road trip. â¤ď¸
9 lbs Miniature Schnauzer from Allerton, IA to Verdigre, NE (379 mi)
Very satisfied! Erin let me know when she was picking up my puppy and also sent a picture of her along the way. Also let me know when she was close to my house! Would highly recommend her!
25 lbs Miniature Poodle from Boston, MA to Winter Garden, FL (1313 mi)
Robert transported our poodle from Boston to Florida in a matter of 48 hours. Technically he arrived sooner but our plane hadnât landed yet. Robert was nice enough to wait and accommodate us and deliver our dog once we arrived. He was professional, kind and sent pictures during the transport. Highly recommended!
6 lbs Welsh Terrier from Crown City, OH to Hilton Head Island, SC (595 mi)
Very professional and keeps the new owners in the know during the entire delivery process.
16 lbs Miniature Schnauzer from Redlands, CA to Lincoln, CA (491 mi)
We were very satisfying with her transport from Southern California to Northern California. We have not used a company like this before so we were a little nervous but she kept us updated along the way with videos and texts. I would definitely use her again.
21 lbs Golden Doodle from San Antonio, TX to Madison, AL (949 mi)
11 Dec 2025 - Thank you, Thank youâŚ. Initially I was worried but once I recâd the first phone call Rick to confirm my reservation and to go over details, all of my worried disappeared. I was kept informed and with pictures from the time my little Coby was picked up in SA through out his 24 hr journey to his drop off in Madison AL. I would Not hesitate to use MPTransport againâŚ. Thank you so much for making this trip calm free and pleasant for me and Coby.
16 lbs Cat from West Carrollton, OH to Sherwood, OR (2405 mi)
They did a wonderful job transporting our elderly cat from Ohio to Oregon in 3 days. Constant communication, frequent photos and GPS tracking. Would 100% use again in a heartbeat.
6 lbs Chihuahua from Seattle, WA to Roundup, MT (792 mi)
They did a wonderful job! Great communication!
76 lbs Labrador Retriever from Hinckley, OH to Big Arm, MT (2000 mi)
Melisa is a wonderful transporter and very conscientious person. She transported my Eli from Ohio to Montana. I receiving pictures and videos twice per day. The SUV was spacious and Eli had the entire seat to lay down in. Eli traveled without being in a cage. I hope to use Melisa again in the future.
75 lbs Golden Retriever from Zephyrhills, FL to Land O' Lakes, FL (30 mi)
Very nice and friendly. Really enjoyed my experience!
33 lbs Pembroke Welsh Corgi from Wichita, KS to Pearl, MS (709 mi)
They took great care of our pup and gave us timely updates throughout the journey! Highly recommend their services!
90 lbs Golden Retriever from Columbus, GA to Lancaster, NY (997 mi)
Incredible service and communication throughout the trip. I would recommend C.J. to anyone looking for pet transportation.