CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from El Paso, TX to Houston, TX
they were fantastic great communication I would definitely book again
Shipment from Fairview, UT to Topeka, KS
Lisa (& her daughter) were Great to work with!! We received text messages along the way, from pickup to arrival, with pictures of our pup. She was professional & very nice to work with & I highly recommend using her. Thank you for making our experience a good one!
Shipment from San Antonio, TX to Pattonville, TX
I am very satisfied with the transport of my two girls. I am also pleased with the professionalism of the driver Tray. I will be reaching out for any future needs knowing that they can do it all. Thank You so much for bringing my babies to me.
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Shipment from Clearlake Oaks, CA to Flagstaff, AZ
I can give Jodi nothing less than 5 stars! She took excellent care of my puppy on a 15 hour drive providing him with food water and proper bathroom breaks! She even went the extra mile as to make sure he was healthy recommending some proper care needs, not to mention she had the most reasonable cost out of 30 other offers. 10 starts out of 5 if I ever need transportation again she will be my go to!!
Shipment from Fresno, CA to Eugene, OR
I hired this person thinking she was a good match but she was extremely rude. Told us she’d be there in 30 minutes a hour later I ask in text and she wants to be rude and say “I needed gas. G car wint nice without gas” whatever. Upon drop off and rushed me and I had to park in middle of driveway. She was extremly rude handed me puppy with attitude. fast forward I got no updates about my puppy she arrived smelling very bad of urine. I would never recommend this driver.
Shipment from Grand Haven, MI to White Plains, NY
Judi was absolutely amazing! She was able to bring my boys back home to me! She communicated the entire trip until they were dropped off. I would definitely recommend her to anyone who needs their pets transported! Thank you again for bringing my babies home!
Shipment from Elmhurst, IL to Hudson, FL
Shae transported our rescue from Illinois to Florida safe and sound. I received updates, pics and was able to watch their progress every step of the way. I would definitely contact Shae again for any transport needs. Thank you Shae, safe travels☺️
Bare truck frame
Poor communication throughout the entire process. After signing a contract, I could not get consistent responses or a confirmed pickup plan despite multiple attempts to reach out. Ended up having to cancel and go another direction. Would not recommend.
Shipment from Stuart, FL to Frankfort, KY
LOVE CHRISTINA AND HER HUSBAND THEY TOOK CARE OF MY BABIES AND TO WERE THEY NEEDED TO GO SAFELY WILL USE HER AGAIN!!!!
Shipment from Philadelphia, PA to Minneapolis, MN
Amazing experience for my first time using this. Paul was great with communication and also was gave updates every few hours. Highly recommend!!
Shipment from St. Petersburg, FL to Cave Creek, AZ
Awesome guy, took great care of my dog. Very communicative, provided pictures and videos. Couldnt be a nicer guy. I would trust him with my family. Definitely will use again.
Shipment from Lawndale, CA to Fremont, CA
Exceptional service in transporting my dog from the Bay Area to La ~ Kyle provided updates throughout the journey and shared his GPS location, which was helpful and comforting. Punctual and communicative from the moment of booking, and very responsible with the belongings that accompanied my dog. He stopped along the trip to give my dog a walk and outdoor relief. Highly recommend Kyle’s services, and would absolutely hire him again for pet transport!
Shipment from Clearlake Oaks, CA to Los Angeles, CA
Great communication, very professional, and kept me updated the whole time. Highly recommend!
Shipment from Yakima, WA to Chewelah, WA
JD was wonderful kept in touch through the whole trip. My corgi puppy was happy and content the whole trip. Definitely would use them again. Thanks so much 🐾