CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
51 lbs Mixed Breed from New York, NY to Cambridge, MA (214 mi)
London was super kind to help in last-minute call. I had a good experience and based on the positive professional service given by London I highly appreciate and recommend using the citizenshipper in general. Thanks!
130 lbs St. Bernard from Cupertino, CA to Wilmington, NC (2861 mi)
Amanda was outstanding in transporting my 2 large dogs from the west coast to east coast. Highest praise and gratitude.
25 lbs Havanese from Dallas, TX to Maryland, MD (1321 mi)
I would definitely recommend booking with them. They respond in a timely matter to any questions and concerns I had and made me feel comfortable the entirety of the time. They provided me with pictures and updates on how my pet was doing. The time of delivery of my pet was within what we agreed.
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100 lbs Rottweiler from Seattle, WA to Waco, TX (2286 mi)
Wonderful!!!!! Thank you Patty!!!
10 lbs Cat from San Jose, CA to Naples, FL (3059 mi)
I was incredibly satisfied with the service provided to transport my 2 cats. They were escorted by Rob in a direct flight from CA to FL. The itinerary was completed solely by the service, drop off and pick up was effortless. I would highly recommend their company and will use them in the future!
10 lbs Cat from Stafford, VA to Norton, MA (470 mi)
Happy Paws communicated often and kept us informed on pick up, travel and delivery. Excellent service and a fair price.
35 lbs English Springer Spaniel from Castle Rock, CO to Eagle River, WI (1201 mi)
Ryan was amazing. He was so communicative, flexible, and easy to work with, and he took amazing care of Sammy. We loved how many photos/videos we got along her journey and she arrived very happy. Next time we need a service like this, Ryan will definitely be the first person we call.
5 lbs Pomeranian from Cleveland, TN to Braxton, MS (418 mi)
Robert kept me well informed about the puppies while they were being transported. He sent me pictures and text updates. He let us know when he was close and we were all outside to meet the new arrivals! Thank you, Robert
60 lbs Mixed Breed from Elgin, TX to Grover, NC (1108 mi)
Adam offered a reasonable bid. He was upfront and honest about his availability. He picked up my pet and delivered on time. My pet was so nervous and would not eat using the bathroom in the cage. Adam kept me updated on what was happening and going on throughout the trip. My dog has NEVER travelled such a long distance before so this was new to all of this. When Adam arrived and pulled up at our house in his vehicle, she came running to us! Adam was actually awesome! Thanks again Adam! If I ever need a transporter again I will contact you! You were honest, reasonable and flexible!
50 lbs Pharaoh Hound from Jacksonville, FL to Marietta, GA (375 mi)
Helene was a joy to work with! Prompt responses to texts, and she took great care of the rescue pup being transported, even buying him a Christmas gift!
14 lbs Cat from Coral Gables, FL to Sunrise, FL (40 mi)
Absolute Christmas miracle and godsend. I had to move in a rushed manner and I couldn't locate my other cat and I was fearing for his safety alone every night since. I couldn't leave to go get him due to a condition and so I found this wonderful service that not only located my missing cat by even going as far as asking neighbors if they had seen him but he also even bought his favorite treat to attract him. I was poorly funded and had just but lost hope in ever finding him but this wonderful person and their service gave me hope in humanity and true philanthropy. I would definitely recommend this service highly to anyone. Thank you again. God bless.
75 lbs shepard from St. Louis, MO to Houston, TX (796 mi)
It was a pleasure working with Luxury Pet Transport. I needed a solution to get my 75 pound pup, Cooper, from St Louis to Houston when I relocated. They made the process easy. Picked him up on time and delivered him the same day safe and happy! Even got pictures along the trip to ease my mind. 5 stars!
1 lbs Yorkshire Terrier from Ellington, MO to Chicago, IL (431 mi)
I had an amazing experience with this company. They were extremely professional, accommodating, helpful, and patient throughout the entire process. Communication was excellent—they stayed in contact and kept me informed every step of the way. They took the time to answer all my questions and made sure everything went smoothly. I truly felt supported and that my puppy would be taken care of. Highly recommend!
14 lbs English Setter from Tiskilwa, IL to Millville, NJ (893 mi)
Very helpful from beginning to end and gave updates the entire time would recommend them to anyone
10 lbs Cat from Charlotte, NC to Miami, FL (730 mi)
She was great! She delivered my baby safe and sound and thats the most important thing. I am grateful and I’m glad to put my trust in her