CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
I have an anxious and defensive dog who typically doesn't like strangers. However, our driver Kevin made sure she was well taken care and she had a great ride! She got from NJ to AZ in just 4 days. She is happy as can be. Thank you!
I changed my mind often about when pickup would be best and they were so kind and flexible with me. They truly went above and beyond to make me feel comfortable. I've got nothing bad to say!
Amazing job. My Belgian Malinois had already flown from Amsterdam, to a police military facility in Wi. She was booked and driven from Wi to Los Angeles in just two days, straight to my door!! The handlers took breaks every 2-3 hours and sent pictures and locations. I would totally recommend them!!
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First time using this service. Jeremy was fantastic!! Booked quickly and was flexible with our schedule. Arrived on time and delivered without any delays. Our pup received VIP service and looked so happy during his trip and upon arrival at drop off. He was great with communication prior to and during transport. He provided text updates with adorable photos. We would 100% recommend him and use his services again in the future. Thank you for taking such great care of our boy!
Great team! Highly recommend this doggie duo to transport your pup for a reasonable price. Very loving and sweet to my mini golden doodle; treated her like family. When they got to my house, she wanted to stay with them and get back in the car! :0)
Good experience. Updated photos throughout the trip. Driver was nice and professional. Only downside is our pet arrived later than we agreed on during the bid/negotiation conversation. Besides that, everything was smooth.
Great to work with. We had a weird situation and it was handled with care and professionalism. Thank you so much for taking care of Duke!
Great service. Arrived in a very timely matter. My tortoise was not stressed at all
Kay was fantastic!! She kept us well informed throughout the transport and was very attentive to our dog. You could tell that she loves what she does!!!
Falon did an excellent job. She was great with communication and sending updates/pictures.
Excellent experience, Sean was wonderful to my dog. He kept me updated all along the way. Sent pictures and updates. Absolutely a great guy.
Travis was fantastic from start to finish. He guided me through every step of the process, making sure I never felt overwhelmed. He picked up my dogs at Chicago airport and transport them safely to Minnesota. They even had a sleepover at his house so my dogs could rest and be ready for the road trip home after a 3 day journey from Australia. Excellent and most reliable service, couldnāt have asked for more. Thank you once again Travis and Theresa, you are legends!š¾
Responsible and punctual, 100% recommended
PLEASE READ! This company deserves more than just five star stars. I was super apprehensive at first, but immediately I was greeted with great customer service and plenty of reassurance that they could get the job done! They sent pictures and kept me updated along the entire process from Michigan to California. It took about 75 hours, but I couldnāt have chosen a better group of individuals to complete this task for me. Please book with them to get your beloved wherever you want! They were super professional and providing me with an invoice and a super good price.
Casey and his wife are absolutely incredible. I booked them to get my puppy from Tennessee to Texas. They were very respectful, responsible, and hilarious team. They planned everything with me days in advance, and communicated very regularly. They offered me to track the entire ride. They were so friendly to me when I was very stressed out, and they offered their help. They've been breeding Corgis for years, so I am confident that they know how to take care of animals, and offered to take photos and videos for me during the trip. Absolutely amazing people, with an incredible price for transportation. Absolutely would come back when I need another puppy transported to me!