CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Hutto, TX to Santa Fe, NM
5 stars and far beyond. Do not hesitate... book concierge pet transport! I had a delicate and urgent need to transport my rot/pit mix from Texas to New Mexico. He picked her up and delivered her to me safe, sound, and healthy in less than 24 hours. Communication was fantastic, clear, and timely, I always knew what was happening with my girl and ow she was doing. I received pictures, videos, and consistent updates on timing, stops, her well being etc. His service went far beyond just pick up and delivery. He was just as happy and touched to see my girl and I reunited. He then helped me further by re-arranging several large items in my house and helping me set up a large crate that he had also transported for me. I am so grateful for his service, compassion and kindness to not only my dog, but to me as well. Thank you Concierge for reuniting my baby and me. I am forever grateful.
Shipment from Orlando, FL to Miami, FL
Great communication and overall service. My fur baby arrived safe and sound!
Shipment from Council Bluffs, IA to Minot, ND
Ashley was an amazing communicator and sent pictures and updates at every stop. The care and attention to detail was superb. I would work with her again any day!!
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Shipment from Universal City, TX to Papillion, NE
Tammy from Platinum Pet Transport was amazing! She was flexible and sent tons of updates along the way. Highly recommend to anyone needing to ship their furry family members across the US.
Shipment from Buellton, CA to San Diego, CA
I would definitely recommend ADL Logistics for auto transports. We certainly had a few bumps in the road (no pun intended), but they really came through in the end. My contact was Rod. He was fantastic. I had a (huge) issue with an inoperable car sitting in the middle of nowhere, and I initially questioned a couple of the things he told me about how things typically work on resolving such an ordeal. But after a lot of research of my own, I learned that Rod was 100% truthful, honest, and accurate in everything he said. My trust with ADL is very high at this point. The communication was truly unbelievable. Virtually instant, like texting a friend. First off, I should also recommend CitizenShipper. That platform was way better than uShip in my opinion. Once I booked ADL, the communication was effortless. Truly like texting a friend. That alone was worth the 5 stars. The driver they found to transport my car, Clinton, was also great to deal with. Very friendly, calm in his ways, and knowledgeable about moving cars. I tipped him upon delivery (and you should, too!). Overall, despite the obstacles we faced as a collective team, I had a great experience with ADL Logistics. If I ever need a car transported again in the future, I'll reach out to them without hesitation. Between the constant communication, endless support from Rod, and the perfect transport by Clinton, this is an easy 5-Star review. Not even a question.
Shipment from Los Angeles, CA to New York, NY
This was my first experience using Citizen Shipper. What a fantastic service! Robert was so great and it all lined up perfectly! He is communicative, send pics, and kept us updated. Take this mans bid, you wont regret it. Thank you again, Robert!
Shipment from Odessa, TX to Tampa, FL
Speedy and very professional experience. Clear communication from beginning to end. Thank you!
Shipment from San Francisco, CA to Ketchum, ID
Would 100% use her again! Best transport experience yet. Highly recommend
Shipment from Glenn Heights, TX to Litchfield Park, AZ
Definitely will trust them with any of my dogs, my boy Nino made it here perfectly the dates were kind of late but still made sure he got here and safely appreciate them guys.
Shipment from Parker, CO to Lexington, KY
We trusted Heather a few weeks ago to transport our 60 lb pitbull mix from Colorado to Kentucky. The whole process was super easy and she had amazing communication. She picked our dog up in the afternoon and had him delivered the very next evening which was exactly what we planned. We will definitely be using her services again and recommend her to anyone needing to transport their fur baby. ◡̈ Thank you Heather!
Shipment from Manheim, PA to Lombard, IL
Leani was amazing. She sent pictures and videos along the way and kept in constant contact with me . She brought us our new fur baby safe and sound. I would definitely recommend Her
Shipment from Sarasota, FL to Portland, OR
We just had a great experience with Esmeralda and JD transporting my mom’s beloved Havanese, Jasper, from Florida to New Hampshire. They made the transition easy. JD showed up on time, introduced himself, and got Jasper all ready and comfortable in his own booster seat for the long ride. There were constant updates via texts, photos and video along the way. JD made sure Jasper had plenty of breaks to stretch his legs, etc. What a peace of mind! Thank you so much! Great job!
Shipment from San Bruno, CA to Valrico, FL
I want to start by saying “Wow!” Robbie drove from California to Tampa Florida with my new precious Mocha and I’m amazed. He treated her so well. He provided regular updates with photos and videos. Mocha was happy and playful in all the updates he provided. Towards the end of such a long journey Robbie even rearranged his schedule to deliver Mocha earlier than anticipated. I was so appreciative of this change as I was anxious to have my baby with me. I truly appreciate that and everything you did for my precious Mocha. Thank you Robbie! Robbie was attentive, walked, fed, and played with Mocha throughout the long journey. I recommend him to anyone needing this service.
Shipment from Mission Viejo, CA to Vail, AZ
Gina was wonderful! She communicated with us throughout the entire trip! I highly recommend Gina!