CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
9 lbs Miniature Pinscher from Dallas, TX to SeaTac, WA (2209 mi)
Everything went as planned! Great communication and I was updated through the traveling and process with my puppy (min pin). I would highly recommend them for any pet traveling needs!
4 lbs Chihuahua from Bowdon, GA to St. Louis, MO (559 mi)
Mariah was absolutely phenomenal! Her communication and customer service is outstanding! She put my mind at complete ease from the very beginning. I put her in contact with the breeder and she handled Toffeeâs pickup and transport like an absolute dream. I received GPS check-ins and updates along with pictures and I think a video as well. She was prompt and professional and super kind in bringing my daughter and I our new furry family member. I could not recommend her enough! My baby was completely comfortable with her and this experience was smooth and beautiful! Book her for any of your pet transport needs, I would again and again! She was incredible!
22 lbs Pomsky from Deerfield Beach, FL to Houston, TX (1152 mi)
I wish we could give more than five stars. We can't recommend Jorge enough - he is phenomenal. Communicated constantly throughout the trip, and was incredibly responsive. An incredibly nice guy who you will feel lucky to work with.
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47 lbs Australian Cattle Dog from Wayne, NJ to Oakland, CA (2891 mi)
We cannot say enough good things about Christian. He drove our elderly dog, Kalli, across the country in just four days and went above and beyond every step of the way. He made sure she was comfortable by bringing her beds with him, and he kept us updated throughout the day with photos and detailed messagesânot just about their location, but also about Kalliâs eating and bathroom habits, which meant so much to us. She truly looked like she was having a blast, and it gave us so much peace of mind knowing she was in such caring hands. We are incredibly grateful that Christian got her here safely. Choosing him was the best decision we could have made for her. Highly recommend!
40 lbs Goldendoodle from Tamarac, FL to Chicago, IL (1354 mi)
Rohan was such a joy to work with. His communication truly put you at ease. I reached out to him in the afternoon and was able to get things finalized and all questions answered within minutes. Thank you Rohan for taking care of Rumble. You are always welcome in Chicago!
60 lbs Siberian Husky from St. George, UT to Birmingham, AL (1769 mi)
A+++++ Sam was excellent to work with and I highly recommend him! Sam provided photos and videos along the way and I really appreciated the frequent updates as he drove Lily from Utah to Alabama. He took great care of her and I am forever grateful.
28 lbs Pitt Bull Terrier from Houston, TX to Scotch Plains, NJ (1632 mi)
SHA pet concierge / Sharessa Hoffman Is amazing !! 5 stars all the way !!! I really recomend her !!
21 lbs Border Collie from Burlington, WA to Chicago, IL (2106 mi)
Jaidin did a fabulous job making my very shy dog comfortable and transporting her in a safe and timely manner on a long haul from Washington state to Chicago. I highly recommend !
Pets and Animals from Orlando, FL to Houston, TX (964 mi)
Eric was extremely punctual and an incredible service overall. Absolutely a hassle free experience and communicated throughout the entire process. Highly recommended!
7 lbs Mutt from Porterville, CA to Ontario Heights, OR (800 mi)
Dwayne was amazing. He kept me updated with pictures every break he made. He picked up my dog on Sunday night @11:30p and delivered the next day Monday @ 11:25p. My dog was well taken care of. He was super laid back and was very well behaved. Got a great reasonable price for 5 star service! Iâd definitely recommend them for any of your animal transportations!
9 lbs Maltes from Southport, NC to Savannah, GA (321 mi)
Jacob was great. Sent us pictures along the way and was able to arrange his schedule so we could get Sunny there when we wanted. Showed up when he said and delivered her on time. Great service
106 lbs Irish Wolfhound from Concord, NH to New Braunfels, TX (2106 mi)
If I could give more stars I would. Omer was very professional and made me feel like my dog was in good hands. He sent lots of daily pics, fed him exactly like I asked and was right on time. It could not have smoother and my dog wasnât stressed. His van was perfect and clean. My dog is large so he needed a lot of space. Omerâs van was large enough for my dog to walk around and it looked very comfortable. If I ever need to do this again, Omer will be the person I contact. It was perfect
25 lbs Goldendoodle from Urbandale, IA to Dana Point, CA (1691 mi)
If youâre looking for someone who will be all about your dog and provides lots of communication Emi is your gal! She has a simple van set up that has all the things one would need for a trip across the country. What I appreciated the most was her frequent check ins and thorough updates. I really wanted someone who loves and knows how to care for dogs and Emi was just that. She also was very concerned with safety which was much appreciated. Giving your beloved dog to a stranger is hard, but once I saw how communicative Emi was I felt at ease. She came ahead of schedule so that was a plus too!! We are now happily reunited with our pup!
30 lbs Cat from Hurstbourne, KY to Palm Springs, CA (2031 mi)
the driver was super nice and sent me updates and pictures constantly. i was really nervous to send my cat in her own but i felt that she was in good hands. thank you so so much đ
Boxes from Salem, OR to Anaconda, MT (701 mi)
A+ experience. Good communication, shipment arrived on time, I wouldnât hesitate to use Jaidin again for another shipment.