CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
21 lbs Schnoodl from Venice, FL to Scituate, MA (1432 mi)
Ronda was beyond excellent! She bonded immediately with my little pup and mad me feel at ease! She kept us posted along the way and responded right away when we texted her with questions! She sent pics throughout their drive home and was so incredibly sweet and sensitive to our needs! Our Schnoodle loved her! When we was dropped off at our home Gemma (our pup) kept jumping all over her and almost didn't want to say goodbye! Highly recommend Ronda to anyone!!!
22 lbs English Mastiff from Beaver Dam, WI to Killingly, CT (1116 mi)
They were absolutely amazing to work with! As a breeder, we were working to make a Christmas miracle happen for a family who had been scammed out of their puppy they'd hoped to have for Christmas. Paws and US stepped up to make an incredibly quick delivery to the family just in time for Christmas! They were so responsive and kept us updated the entire trip! As this was our first time having a pup transport I was a nervous mess and Paws and Us put me at ease and I knew our pup was in great hands and cared for incredibly well the entire time! We cannot thank them enough for such a wonderful experience! I highly recommend them for any transport and we look forward to working with them more in the future! Absolutely amazing!
10 lbs Whippet from Hackett, AR to Thousand Oaks, CA (1563 mi)
Heather was awesome! She was so easy to communicate with, worked with my breeder to coordinate pickup and got my 2 puppies across the country quickly, safely and happily! I would definite book her again. Highly recommend!
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80 lbs Labrador Retriever from Brentwood, NY to Tampa, FL (1172 mi)
Mark was a great transporter for my animal Harley itâs his first time taking a big trip like this and mark was very informative during the entire ride also patient with him being as though my dog is very very active I appreciate mark and would recommend k9lives to everyone
45 lbs Goldendoodle from Lake Worth Beach, FL to Phoenix, AZ (2303 mi)
I had a great experience with Jorge transporting my 3-year-old Goldendoodle, Teddy, from Florida to Arizona. Communication was solid throughout the trip, Teddy was clearly well cared for, and he arrived happy, healthy, and right on schedule. You can tell Jorge genuinely cares about the animals he transports. I plan to use him again in March and definitely recommend him to anyone needing safe, reliable pet transport.
89 lbs Rhodesian Ridgeback from Greenville, OH to Upland, CA (2130 mi)
I had such a great experience! My pup was taken well care of and delivered safely in good time! I would definitely use her again! She did great at communicating and sending pics and updates. If youâre looking for someone to take good care of your baby then I would definitely recommend using her!!
115 lbs Bullmastiff from Conyers, GA to Red Oak, TX (814 mi)
Constant updates and photos along the route. Communication was frequent and thorough. Thanks for your help.
55 lbs English Bulldog from Atlanta, GA to Cumming, GA (41 mi)
This was my first time ever using a service like this and I could not have asked for anything or anyone better! First class all the way- goes above and beyond. Youâre furry family member will be safe and well cared for.
75 lbs Labrador Retriever from New London, NH to Lafayette, CO (1942 mi)
Fantastic service ! Bill was immediately responsive about availability and planning. Responded quickly to any questions and did a great job transporting our dog across country. So grateful for his service !! Highly recommend.
53 lbs Australian Shepherd from Oceanside, CA to Celina, TX (1424 mi)
I am out of words to say how phenomenal our experience with JGP was. He drove our sick and disabled Australian Shepherd from Oceanside CA to Dallas TX. He was extremely communicative, sent photos often of our dog, took great care of her and was absurdly accommodating of our shifts of plans due to flight delays. You can't go wrong here, please if you are thinking twice just stop it and go for it with JGP. I'd ship my grandma with him if I needed too lol, that's how phenomenal and highly professional and caring they are and they deserve your service, trust and all the success in the world.
10 lbs Cat from West Lafayette, IN to Catonsville, MD (653 mi)
Factory Transporters was prompt and kept me updated throughout the trip, including my catâs status. I felt reassured knowing they would safely bring my baby home. Happy holidays
90 lbs Rottweiler from West Lafayette, IN to Boise, ID (1798 mi)
Russ transported our 100+ lb. Rottweiler smoothly and quickly. He also transported an extra large crate and some accessories at no extra charge. The previous owner didn't have a leash or water bowl to send so he picked one up before he left Indy. Made good time and got to Boise in 2 days even with hotel stays. Friendly, communicative and sent pictures of each stop. Answered all my questions. Made sure to feed & water at regular intervals as well as regular bathroom breaks. Very grateful for how good Russ was to work with and for Leo's safe arrival. Would totally recommend!!
13 lbs Cockapoo from Lee's Summit, MO to Westminster, CA (1640 mi)
Natalia did an amazing job transporting my 11-year-old pup. Heâs a nervous dog, which is why I chose ground transport instead of flying, and Iâm so glad I did. Natalia provided daily updates with photos, which gave me so much peace of mind. When I was reunited with my pup, he was happy, healthy, and showed no signs of stress or anxiety. I couldnât have asked for a better experience and would absolutely choose recommend her.
15 lbs Labrador Retriever from Conde, SD to Hermiston, OR (1366 mi)
Darin was absolutely wonderful to work with. He went above and beyond to answer questions and ensure our puppy had the best trip from South Dakota to Oregon. Great communication and care. He sent lots of pictures and updates and even arrived sooner than we expected. We were able to surprise our kids with the best Christmas present because of Darinâs help! Would highly recommend and hope to work with him again.
16 lbs Pug from Joplin, MO to Georgetown, TX (540 mi)
This was my first time using a puppy transport service. Danny set the bar really high if I need them again. I would definitely recommend. Appreciate you Danny.