CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Brian was amazing! He stayed in communication during the entire trip and sent update photos of our pup along the way! Nothing but great things to say!
Excellent communication, took great care of my dog!! On time!!
Amazing!! Was able to figure out things in a very short notice and kept us updated all along!!
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Amazing people all around. We've had our Penny for over a month and can't express the amount of care they put into transporting her.
Wonderful driver! Took great care of my kitten.
I can't sing Ivy's praises enough. Even before the transport, my experience with her on this site (some of the responders were pushy and had exorbitant rates) was stress-free. She took my 2 nervous cats from Los Angeles to Tyler TX. Ivy was completely dependable. Great communication. Kept me informed the whole trip. I was never worried for a moment. My little guys were delivered safe and sound. She offered such a great rate and did such an outstanding job I had to throw her some xtra $$. You will understand why if you do business with her. Thanks again Ivy!
Satisfied completely! Donna was very helpful and a true joy to have worked with in transporting my puppy. Great communication skills and awesome updates. I think I will use them exclusively from now on for all my business needs.
Overall great experience. Area of improvement. Communication on travel dates and approximate ETA with person scheduling and paying for the transportation ahead to time. Also providing regular check ins with not just pick up POC if other than drop off POC.
I’m sorry to say but I was upset with this entire situation. The driver smokes, which I didn’t know about. I feel that should have been disclosed. I was also told my ride was a sole ride and it wasn’t. Her own personal dog came along for the ride. I just felt uncomfortable with the entire trip. My cats arrived filthy!
She was great. She kept in contact with me with pictures throughout the trip. She's very nice and knows her stuff. I would def use her again!
Besides a problem as far as pick up time from 12:15 am to 5 am to finally picking up at 7:15 am gave driver a maxwell house plastic container with dry cat food and some temptations treats 16oz. Delivered my cat with left over wet food but dry cat food and treats were missing finally delivered on March 7 at 8:15pm when their projected time was March 8 or the 9. Other than that think they did a good job I give 4 stars for the price good job and transportation of lil midnight. Stephan was a great person to deal with his rating is 5 stars.
Waggn Tails is solid. Reliable, on time and communicative. Top notch service that I would recommend to anyone, and that I will definitely use again if the need ever arose. Great job guys!!
Friendly and professional, has a way with animals and was able to handle all situations successfully. A true gem. Provided a carrier for the cat. Was great under pressure, as well as compassionate and smart. I'm very satisfied with her service and highly recommend her. Updated with photos and videos. The cat made it safe and sound, and Dalila made the process easy.
Doug and his wife were excellent all the way around. Fair pricing to transport my four cat children from NC to FL. Great communication. Sent me pics along the way. Dealt with my problem children very well and took care of them like they were their own. Highly recommend and would use them again!