CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shipment from Salt Lake City, UT to Orlando, FL
Highly recommend and would book again! Our basset hound had a fabulous adventure and was so cared for.
Shipment from DeFuniak Springs, FL to Lakeland, FL
Christina A. was absolutely incredible, and I can’t recommend her enough. From the moment she accepted the job on CitizenShipper, I felt confident my puppy was in great hands. When you’re trusting someone to transport a puppy, you’re trusting them with a new member of your family. Christina took that responsibility seriously and handled everything with care and professionalism. Her communication throughout the trip was outstanding. She sent updates and photos along the way so I always knew how my puppy was doing. Every message made it clear that she genuinely cared about him and was making sure he was comfortable and well taken care of the entire journey. When she arrived, everything was smooth and exactly as she said it would be. My puppy arrived happy, healthy, and relaxed, which tells you everything you need to know about how well she cared for him during the trip. What really stood out about Christina is that she clearly loves animals and takes pride in what she does. She didn’t treat this like just another job. She treated my puppy with real care and attention, and that meant a lot. If you’re looking for someone to safely transport your pet, Christina is the person you want. She is trustworthy, communicative, professional, and genuinely kind. I would absolutely trust her again and recommend her to anyone without hesitation. Five stars isn’t enough. She was amazing.
Shipment from McKeesport, PA to Kansas City, MO
I was late for my review, But she did great with my pup, kept us updated and was considerate with how worried we were would work with her again
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Shipment from Manor, TX to Bastrop, TX
Working with them was the best decision i made during this move! Super friendly, handled our cats well, and got them here in a timely manner. Highly recommend. Thank again!
Shipment from Dundalk, MD to Key West, FL
Ally did an amazing job transporting my cat, Frankie. She communicated with me the entire time and made the whole process feel really safe and stress-free. She sent lots of pictures and updates throughout the trip, which meant a lot to me since Frankie was traveling such a long distance. It was clear she genuinely cared about him and made sure he was comfortable the whole way. Frankie arrived safely and in great spirits. I’m very grateful for the care and professionalism she showed, and I would absolutely recommend Ally to anyone needing a pet transport. Thank you again for taking such good care of him!
Shipment from Jarrell, TX to Watertown, NY
Karla and her husband were wonderful. They kept us up to date on travel from TX to NY and sent photos throughout the trip. Our dog arrived on time and in great shape. Highly recommended!
Shipment from Village Green, PA to Chattanooga, TN
We hired this company to take our pet from Pennsylvania to Tennessee.. The driver arrived there the next evening. I was very impressed by how he kept my me updated on how Max was doing and made stops to feed him and walk him. And the price was very reasonable. I would definitely hire this company again !Thank you so very much
Shipment from Amarillo, TX to Southlake, TX
Excellent communication and kind service. Mona was efficient and so sweet with Fergie. Fergie arrived happy and well cared for. Much appreciated and will certainly be back if we need this service again!
Shipment from Miami Gardens, FL to Tallahassee, FL
Kara was great, she communicated throughout our pets journey, sent pictures and updates and kept us informed of any eta changes.
Shipment from Charlotte, NC to Olivet, TN
This service is everything that you need to transport your pet. They were courteous, friendly, experienced, on time and in touch with you for the whole trip. Paperwork minimal and clear documents. I would trust them any ti;;me I need transportation anywhere.
Shipment from Sterling, VA to Killeen, TX
They declined shipment. Paid deposit called and said they declined taken my animals. Asked for deposit back told me to go to customer support
Shipment from Bozeman, MT to Knoxville, TN
Excellent to work with! Fair pricing. Lisa was amazing with transporting our dog from Bozeman to new owner in Knoxville. Very efficient pick up and delivery. Would definitely use again!! A++
Shipment from Newburg, PA to Barnstable, MA
Arne was great and made the experience a positive one for both my dog and me. He not only responded quickly to all of my texts or calls along the way, but offered to face time when he picked up my dog and went out of his way to meet my needs. I highly recommend him.
Shipment from Lovettsville, VA to Greenacres, FL
Scott was terrific!! Took great care of our Golden Retriever like he was his own. Great communications, pictures along the way and flexibility. Would absolutely recommend!
Shipment from Fort Myers Beach, FL to Ashburn, VA
Absolutely great experience. Thank you for transporting Frank to his mom!