CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
60 lbs Cat from Birmingham, AL to Philadelphia, PA (882 mi)
Had a booking schedule, the service was cancelled last minute. They were unreachable for days despite my many messages and calls. Iām still waiting to hear back and receive my refund going on 4 days laterā¦
15 lbs Golden Retriever from Candor, NY to Sandwich, MA (382 mi)
I canāt say enough wonderful things about these two!! They provide an incredible service and the communication was phenomenal constantly sending updates and photos and time frames. Itās incredible. They are so amazing. Thank you for the work that you do in the service you provide to families all across the states.!!
60 lbs Beagle from Arlington Heights, IL to McAllen, TX (1438 mi)
100 out of 10! Veronica is the best!
Experience the CitizenShipper advantage.
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20 lbs Cat from Manalapan Township, NJ to Freeport, FL (1127 mi)
They were great. We had a family emergency and the driver waited with our pets at the new location until we could get the landlord to open the doors. Excellent service. Pets were happy and healthy on arrival.
38 lbs Mixed Breed from Decatur, GA to New York, NY (863 mi)
Amazing experience. Brittany communicated every step of the way. Our dog traveled with love and care. Highly recommend.
200 lbs Astrolabe shepherd from Rosenberg, TX to Nashville, IN (1065 mi)
The transport went extremely well considering how many animals she was caring for. Iām more than happy with this service and recommend them. She was on time for both pick up and delivery also made sure that they were all comfortable during the trip.
77 lbs Pitt Bull Terrier from Washington, DC to Chicago, IL (696 mi)
Barbara was amazing! So happy I chose her to transfer my baby from DC to Chicago (80 lb pibble who has some car anxiety) - she was kind, communicative, flexible, reliable and loving towards my boy. I paid for a direct/no other pet transport because my boy has some dog reactivity and wanted the trip to be shorter given his anxiety. Perfect experience and highly recommend her!
39 lbs Beagle from Washington, DC to St. Louis, MO (840 mi)
Lisa provided clear communication, was on time, and made the delivery of my furson an easy experience!!
90 lbs Siberian Husky from Pineland, FL to Loxahatchee Groves, FL (144 mi)
Extremely satisfied with the service!!!
Other Motorcycles from Morro Bay, CA to Flagstaff, AZ (623 mi)
Ā **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
4 lbs Maltese from Grafton, WI to Allentown, PA (851 mi)
Very good experience! Would use this transport again. I highly recommend!
Cruising Bikes / Choppers from Springfield, VA to Midland, TX (1670 mi)
Ā **THE CONTENTS OF THIS REVIEW ARE CURRENTLY BEING EVALUATED**
12 lbs Cat from Belfast, ME to Kissimmee, FL (1516 mi)
Quite literally a hero! From the moment I got his quote until Landin left my driveway, I was certain my car was in perfect hands. I cannot thank you enough for literally delivering my baby. Itās been 8 months without him and tonight Iāll sleep well finally because Landin went the extra mile each and every step of the way. Iād send my grandma with him, if she were litter box trained! 10,000 stars, and youāre literally missing out if you donāt pick Landin.
60 lbs Alaskan Malamute from Wasola, MO to Lucerne Valley, CA (1606 mi)
Excellent service keep me in the loop the whole trip and was exactly on schedule as promised, my pup came bathed and so happy to see our family I highly recommend her services.
65 lbs Golden Retriever from Lakewood, CO to Greenwich, CT (1823 mi)
Samantha and her husband were excellent with our golden retriever. They drove her from Colorado to Connecticut in less than 30 hours. They also sent multiple updates, messages, and sweet pictures of our pup. We will definitely use them again in the future. Canāt recommend their service enough!