CitizenShipper Customer Reviews:
Real Stories, Transparent Feedback
See why our customers love CitizenShipper
Average Rating
Join our Satisfied Community of Customers
No credit card needed
At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
46 lbs American Bully from Stillwater, OK to Opa-locka, FL (1512 mi)
Had very great communication during the trip. Took great care of my 3 dogs along the way and also transported my pets within 3 days!
55 lbs Beagle mix from Chicago, IL to Great Neck, NY (812 mi)
Richard and Lisa were kind, responsive, and did a great job transporting my dog for a very reasonable price. Will use them again.
7 lbs Yorkshire Terrier from Brooklyn, NY to Norristown, PA (101 mi)
The driver was courteous,friendly, professional and definitely good with both of my babies that were transported. The driver kept me updated the whole time on the arrival to the pickup location and all the way to the drop off location. My baby's even though they like to cry a lot.They did not cry on the whole trip there because the\nDriver kept them comforted the whole way there and sent me pictures all the time. I definitely highly recommend this driver anytime you need your baby's transport and I will refer this driver to others as well. Happy Holidays
Experience the CitizenShipper advantage.
Swift, cost-free quotes are just a step away.
9 lbs Labrador Retriever from Abilene, KS to Parker, CO (455 mi)
Serendipity has delivered two puppies for me. I plan on using them again in the future. They have been spectacular at delivering cross country for me.
8 lbs English bulldog puppy 12 weeks from Boise, ID to East Lansing, MI (1902 mi)
Great communication. I’ve never had a dog shipped and they made it so easy. Plus pictures each day really built the family’s excitement up. They go above and beyond!
21 lbs Australian Cattle Dog from Sayre, PA to Woodbourne, NY (131 mi)
I loved how great the communication was! Everything went smoothly, and I got a picture of my puppy as soon as they picked him up. They took good care of him for the long ride and were punctual. I recommend their pet transport service.
60 lbs Airedale Terrier from San Antonio, TX to Birmingham, AL (863 mi)
Kelly was exceptional! She took excellent care of my 8 month old Airedale pup during their trip. Her communication was above and beyond what I had hoped for, contacting me regularly and sending photos. Being able to track them really enhanced my experience. I found Webb Transport to be both patient and professional, accommodating us as we had never transported a pet before. If there’s a next time, we would use her knowing our pet was being cared for and safe! Highly recommended!
7 lbs Australian Shepherd from Buckholts, TX to Lubbock, TX (387 mi)
Had a great experience! Very communicative and was on time. Sent great photos and timely updates throughout travel.
30 lbs Cane Corso from Knoxville, TN to Lawrenceville, PA (696 mi)
They took great care of our pup! Smooth process from start to finish. Great communication!
143 lbs Great Dane from Los Angeles, CA to Brooksville, MS (1981 mi)
Suevie took great care of Jax providing updates along the way. The videos and photos gave me comfort in knowing he was in good hands. I appreciate her kindness and patience with Jax and his energy level. They adored each other. She’s definitely an asset to your company. Thanks again
53 lbs Australian Shepherd from Ithaca, NY to San Francisco, CA (2792 mi)
Adam helped me transport my Australian Shepherd from Ithaca to San Francisco, he drove across the country in 3.5 days providing consistent location updates and pictures of my pup. He was reliable, upbeat, communicated constantly and on top of that he took great care of Cardamom. My dog arrived happy from the trip and you could tell that he became fond of Adam and his fiancee. Finally, Adam went above and beyond by even helping me transport a monitor and pc too. Overall he is great and would recommend him to anyone that is looking to transport their dogs. Thank you Adam!
70 lbs Nova Scotia Duck Tolling Retriever from Austin, TX to Fremont, CA (1740 mi)
Arthur and Rebecca were great! They are timely and gave me daily updates to their location as well as the dog's well being. I received photos during the drive. Pick up and drop off was a breeze. Overall great communication and it was clear my dogs were in good hands. One of my pups kept going to Rebecca for pets! Would definitely use them again.
9 lbs american pit bull terrier from Adairsville, GA to Albuquerque, NM (1408 mi)
Canceled last minute.
Other Vehicles from Gunter, TX to Odessa, TX (395 mi)
Matthew was amazing to work with. He showed up 15 minutes early, handled the new trailer with perfect care, and delivered earlier than expected. Communication was great the entire time. I couldn’t recommend anyone better!
25 lbs Caucasian Shepherd Dog from Geneseo, IL to Enfield, CT (1035 mi)
Transport person was very professional and polite. She treated my puppy like one of her own. And most importantly she worked around my scheduling needs which is great because I'm active military. I would recommend everyone do business with her.