CitizenShipper Customer Reviews:
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At CitizenShipper, we pride ourselves on transparency and the value of our customer's voices. Every review, whether it's a praise or a constructive critique, is shared here.
As you navigate through the experiences of those who've used our services for transporting pets, motorcycles, or furniture, you'll gain a genuine insight into our commitment, safety standards, and dedication.
Your trust drives us, and these reviews, from all shades of feedback, exemplify our promise to serve you.
Most Recent Reviews From Our Customers
Shawn was amazing! Lots of communication, pictures, and a kind soul. Thank you so much!
CMA- Arthur was great to work with and a good value. He communicated promptly and concise throughout the whole progress. He delivered the boat on time as agreed to. CMA is definitely a 5 STAR plus company to deal with. I will use them again and again......
We can't say enough good things about Christian. He was extremely professional, kept us very very very informed with pics and location and truly cares for his furry copilots. Highly recommend this service.
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Very nice people that care about what they do. Great communication through out the whole shipping experience. Would highly recommend and do business with again.
ROX he was awesome took good care of my baby send videos and pic kept me updated on my baby good heart man fives stars all the way
Working with Holly on this delivery has been easy and was priced in my budget. She picked up on time and even though there was a road closure on her way, she delivered on time to the person receiving the glassware. I would absolutely use Holly's services again. The receiver, Donny Tidwell, had this to say: Holly delivered my glassware on time and without any breakage, even with horrible weather. Thank you so much. I fully recommend Expert Safe Transport LLC.
Incredibly satisfied with Jonathan’s services! He kept us updated throughout the process of the booking, the day of the trip with Freyja, and even after delivery sent me a photo of my fiancé with the pup along with an update. We are so thankful for Jonathan’s kindness and willingness to make this trip for us and for Freyja! Would recommend him to anyone to transport their fur babies.
Excellent service, and great communication! Michala and Sumer were extremely sweet and kept us updated with pictures along the route. Thank you for bringing our sweet Piper home. :)
They were incredible!!! They got my babies cross country safely and quickly and through the route sent pictures and videos. They communicated often and showed my babies love! I’d use them again in a heartbeat!!!
Really « a OK transportation » very bad communication once shipment is booked and no pictures provided for hours , I had to email several persons to get updates if my dog was out of the shelter or not (high kill shelter!) pick up driver charged extra fees bc waited at the shelter until paperwork done and I forgot to send pulling fees so he just left leaving the pup in danger of being killed(was his last day) after hours and dozen of emails with different RUDE person than the one I booked and talked to on here I had the PayPal infos and sent the extra money . Again no updates until few hours later he was pulled from shelter . So stressful ! Don’t recommend.
Excellent communication and attention to detail. Would definitely recommend to others.
I’m extremely satisfied the way he handled my pets. A westie named Max and a ragdoll kitty Loki. Dale is very caring and kept texting and sending videos of my babies to inform me of their well being. I highly recommend him for safely transporting your pets!
Great experience. Shawn is super responsive and David who drove was communicative. My little kitten got here safely. I recommend. Thank you Shawn and David.
Beyond excellent! Top of the line sanitary crates for the animals, makes unbelievable time on the runs, reliable planning and timing, great customer service and communication. By far the best transporter I’ve ever used.
Matt was friendly and professional. I would recommend him to anyone who needs to transport their pet. During the trip from GA to MA, Matt communicated well and let me FaceTime with my new puppy. He kept me updated on her eating, drinking and other bodily fluids…. As well as how she was tolerating the ride. As promised, my new pup was delivered safe, warm and fed. As a new ‘mom’, Matt tolerated my frequent, probably annoying , check-ins…. Matt checked in also. I was just a bit anxious and Matt didn’t just ‘tolerate’ me and my nagging phone calls, but was also friendly and reassuring. This kept me anxiety at bay. Truly, his rating should be 10/10!!